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Twilio vs RingEX Comparison
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Good recommendations?
Overview
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive...
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
0.01
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
30
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Olivier JM M.
Software Engineer
Brandon M.
Creative Strategist
Pros
Cons
Cons
Memory M.
Website designer
Key features
- Total features72
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Data Management
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Live Chat
- Manual Dialer
- Mass Texting
- Message Personalization
- Microsoft Outlook Integration
- Mobile Access
- Mobile Coupons
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Purchasing & Receiving
- Queue Management
- ROI Tracking
- Real-Time Chat
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Screen Sharing
- Shortcodes
- Single Sign On
- Status Tracking
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
- Total features71
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Data Management
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Live Chat
- Manual Dialer
- Mass Texting
- Message Personalization
- Microsoft Outlook Integration
- Mobile Access
- Mobile Coupons
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Purchasing & Receiving
- Queue Management
- ROI Tracking
- Real-Time Chat
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Screen Sharing
- Shortcodes
- Single Sign On
- Status Tracking
- Text to Speech
- Text-to-Win
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
- Total integrations767
- Bitbucket
- Datadog
- Dropbox Business
- GitHub
- GitLab
- Google Drive
- HubSpot CRM
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- NetSuite
- PagerDuty
- ServiceNow
- Shopify
- Slack
- Trello
- Zapier
- Zendesk Suite
- Total integrations31
- Bitbucket
- Datadog
- Dropbox Business
- GitHub
- GitLab
- Google Drive
- HubSpot CRM
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- NetSuite
- PagerDuty
- ServiceNow
- Shopify
- Slack
- Trello
- Zapier
- Zendesk Suite
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