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WalkMe vs IT Glue Comparison (2026)
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Overview
WalkMe's training platform is powered by AI and contextual awareness. WalkMe's transparent overlay drive users to action, with in-app step-by-step guidance and strategically placed content delivered at the moment of need. it shows your employees software usage, their struggles and inefficiencies.
IT Glue is an intelligent Document Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
64
5
4
3
2
1
37
19
6
1
1
- Value for money
- Ease of use
- Features
- Customer support
65%
would recommend this app4.6
342
5
4
3
2
1
234
98
9
0
1
- Value for money
- Ease of use
- Features
- Customer support
85%
would recommend this appPros
“It helps prevent us from being overwhelmed with the same monotonous questions on a daily basis.”
BS
Brion S.
Lead Product and Design Manager
“We used it to make an existing software experience much better for the end user and it delivered for us.”
CL
Carlo L.
Health Information Systems Educator
“Currently, we utilize WalkMe on our B2B website, where we can reach our dealers and sales reps who are using the site around the globe.”
JM
Justin M.
Quality Analyst
Pros
“Its password management and sharing features are especially valuable, offering secure credential storage with host-proof encryption and controlled access across teams and clients.”
JS
Jorge S.
IT Systems Analyst
“The platform improves collaboration by giving technicians fast access to standardized documentation, SOPs, configurations, and client information in one place.”
JS
Jorge S.
IT Systems Analyst
“It helps keep passwords, notes, procedures, and client details organized so the team is not digging through random places for information.”
BA
Bobby A.
Technical Support
Cons
“I didn't like the mess in the searches, let's be honest, the search results are not accurate.when we look for something on the platform we expect it to enlighten us and not to suggest something else”
MB
Moussa B.
legal trainee
“We did a basic implementation but the amount of time to implement and then maintain two separate sets of product documentation was just too much.”
Rick B.
CEO
“They will NOT let you out of your multi-year contract.”
Rick B.
CEO
Cons
“A few things: when searching, you cannot tap enter after your search term or an annoying context menu opens that can only be cancelled by pressing escape.”
MD
Matt D.
Support Desk Manager
“The search function can sometimes feel inconsistent, especially when trying to locate older or very specific records.”
DR
Denuka R.
Operations Manager
“The initial time to get going was definitely a lot in our case since we had just a long history of half-hearted documentation and a lot of stale data everywhere.”
SS
Sukhjit S.
System Administrator
- Vendor responds to reviews
- Last review2 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features88
- AI Copilot
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Tracking
- Asynchronous Learning
- Audience Targeting
- Audit Management
- Audit Trail
- Backup and Recovery
- Behavior Tracking
- Blended Learning
- Built-in LMS
- CRM
- Catalog Management
- Certification & Licensing
- Change Tracking
- Checklists
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Contract/License Management
- Corporate/Business
- Course Management
- Credential Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Quality Control
- Data Security
- Document Automation
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Employee Handbook
- Employee Onboarding
- Encrypted Password Storage
- Engagement Tracking
- Event Logs
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For the IT sector
- Forms Management
- Full Text Search
- Gamification
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- In-App Training
- Interactive Content
- Inventory Management
- Inventory Tracking
- Issue Management
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Launch Management
- Lead Management
- Learning Management
- Learning Paths/Tracks
- License Management
- Live Chat
- Mobile Access
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Offline Access
- Onboarding
- Orientation Workflow Management
- Password Management
- Performance Metrics
- Policy Management
- Predictive Analytics
- Progress Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Relationship Mapping
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Service Level Agreement (SLA) Management
- Single Sign On
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Templates
- Text Editing
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- User Management
- User Onboarding
- Version Control
- Visitor Tracking
- Visual Analytics
- Widgets
- Workflow Automation
- Workflow Management
- Total features92
- AI Copilot
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Asset Categorization
- Asset Library
- Asset Lifecycle Management
- Asset Tracking
- Asynchronous Learning
- Audience Targeting
- Audit Management
- Audit Trail
- Backup and Recovery
- Behavior Tracking
- Blended Learning
- Built-in LMS
- CRM
- Catalog Management
- Certification & Licensing
- Change Tracking
- Checklists
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Contract/License Management
- Corporate/Business
- Course Management
- Credential Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Quality Control
- Data Security
- Document Automation
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Employee Handbook
- Employee Onboarding
- Encrypted Password Storage
- Engagement Tracking
- Event Logs
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For the IT sector
- Forms Management
- Full Text Search
- Gamification
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- In-App Training
- Interactive Content
- Inventory Management
- Inventory Tracking
- Issue Management
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Launch Management
- Lead Management
- Learning Management
- Learning Paths/Tracks
- License Management
- Live Chat
- Mobile Access
- Mobile Learning
- Modeling & Simulation
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Offline Access
- Onboarding
- Orientation Workflow Management
- Password Management
- Performance Metrics
- Policy Management
- Predictive Analytics
- Progress Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Relationship Mapping
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Self Service Tools
- Self-paced Learning
- Service Level Agreement (SLA) Management
- Single Sign On
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Templates
- Text Editing
- Third-Party Integrations
- Training Companies
- Training Management
- Trend Analysis
- User Management
- User Onboarding
- Version Control
- Visitor Tracking
- Visual Analytics
- Widgets
- Workflow Automation
- Workflow Management
Integrations
- Total integrations68
- Addigy
- Amazon Simple Storage Service (S3)
- Autotask PSA
- Auvik
- Azure Blob Storage
- Backupify
- Barracuda RMM
- BullPhish ID
- Cisco Meraki
- CloudRadial
- ConnectWise Automate
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Crewhu
- Cytracom
- Dark Web ID
- Datto RMM
- Datto SaaS Defense
- DeskDirector
- Docusign
- Docusign CLM
- Domotz
- GitHub
- Google Analytics 360
- Google Drive
- HaloPSA
- Jamf Pro
- Jira
- Kaseya BMS
- Kaseya VSA
- Kaseya Vorex
- Liongard
- LiveAgent
- LogMeIn
- LogMeIn Central
- LogicMonitor
- Lucidchart
- Microsoft 365
- Microsoft Entra ID
- Microsoft Intune
- N-Sight Endpoint Management
- N-central
- NinjaOne
- Okta
- Olark
- Pulseway
- QGuard
- Remote Monitoring and Management
- SAP AI Consultant
- SAP Access Control
- SAP Adaptive Server Enterprise
- SAP Agent Performance Management
- SAP Analytics Cloud
- SAP Ariba
- SAP Ariba Contracts
- SAP BTP
- SAP BW/4HANA
- SAP Build
- SAP Business ByDesign
- SAP Business Network Supply Chain Collaboration
- SAP Business One
- SAP Business Planning and Consolidation
- SAP BusinessObjects Business Intelligence
- SAP CPQ
- SAP Commerce Cloud
- SAP Concur
- SAP Conversational AI
- SAP Crystal Reports
- SAP Customer Data Platform
- SAP Customer Experience
- SAP Customer Identity and Access Management
- SAP Data Intelligence
- SAP Data Services
- SAP Datasphere
- SAP Digital Manufacturing Cloud
- SAP Digital Supply Chain Management
- SAP Enable Now
- SAP Enterprise Asset Management
- SAP Enterprise Product Development
- SAP Event Ticketing
- SAP Extended Warehouse Management
- SAP Field Service Management
- SAP Fieldglass
- SAP HANA Cloud
- SAP Information Steward
- SAP Integrated Business Planning
- SAP Integration Suite
- SAP Marketing Cloud
- SAP S/4HANA Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Service and Asset Manager
- SAP Signavio
- SAP Single Sign-On
- SAP SuccessFactors HCM
- SAP SuccessFactors Incentive Management (formerly SAP Commissions)
- SAP SuccessFactors Work Zone
- SFTPPlus
- Salesforce Data Cloud
- Salesforce Platform
- Salesforce Revenue Cloud
- Salesforce Sales Cloud
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- Slack
- Spanning
- Syncro
- ThreatLocker Zero Trust Platform
- Twilio Segment
- Unitrends Backup
- Unitrends MSP
- Zapier
- Zendesk Suite
- Total integrations47
- Addigy
- Amazon Simple Storage Service (S3)
- Autotask PSA
- Auvik
- Azure Blob Storage
- Backupify
- Barracuda RMM
- BullPhish ID
- Cisco Meraki
- CloudRadial
- ConnectWise Automate
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Crewhu
- Cytracom
- Dark Web ID
- Datto RMM
- Datto SaaS Defense
- DeskDirector
- Docusign
- Docusign CLM
- Domotz
- GitHub
- Google Analytics 360
- Google Drive
- HaloPSA
- Jamf Pro
- Jira
- Kaseya BMS
- Kaseya VSA
- Kaseya Vorex
- Liongard
- LiveAgent
- LogMeIn
- LogMeIn Central
- LogicMonitor
- Lucidchart
- Microsoft 365
- Microsoft Entra ID
- Microsoft Intune
- N-Sight Endpoint Management
- N-central
- NinjaOne
- Okta
- Olark
- Pulseway
- QGuard
- Remote Monitoring and Management
- SAP AI Consultant
- SAP Access Control
- SAP Adaptive Server Enterprise
- SAP Agent Performance Management
- SAP Analytics Cloud
- SAP Ariba
- SAP Ariba Contracts
- SAP BTP
- SAP BW/4HANA
- SAP Build
- SAP Business ByDesign
- SAP Business Network Supply Chain Collaboration
- SAP Business One
- SAP Business Planning and Consolidation
- SAP BusinessObjects Business Intelligence
- SAP CPQ
- SAP Commerce Cloud
- SAP Concur
- SAP Conversational AI
- SAP Crystal Reports
- SAP Customer Data Platform
- SAP Customer Experience
- SAP Customer Identity and Access Management
- SAP Data Intelligence
- SAP Data Services
- SAP Datasphere
- SAP Digital Manufacturing Cloud
- SAP Digital Supply Chain Management
- SAP Enable Now
- SAP Enterprise Asset Management
- SAP Enterprise Product Development
- SAP Event Ticketing
- SAP Extended Warehouse Management
- SAP Field Service Management
- SAP Fieldglass
- SAP HANA Cloud
- SAP Information Steward
- SAP Integrated Business Planning
- SAP Integration Suite
- SAP Marketing Cloud
- SAP S/4HANA Cloud
- SAP Sales Cloud
- SAP Service Cloud
- SAP Service and Asset Manager
- SAP Signavio
- SAP Single Sign-On
- SAP SuccessFactors HCM
- SAP SuccessFactors Incentive Management (formerly SAP Commissions)
- SAP SuccessFactors Work Zone
- SFTPPlus
- Salesforce Data Cloud
- Salesforce Platform
- Salesforce Revenue Cloud
- Salesforce Sales Cloud
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- Slack
- Spanning
- Syncro
- ThreatLocker Zero Trust Platform
- Twilio Segment
- Unitrends Backup
- Unitrends MSP
- Zapier
- Zendesk Suite
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