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XEDI Web EDI Logo

Cloud EDI provider for sending and receiving EDI documents

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XEDI Web EDI Reviews

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8 reviews

Recommended

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Eddie O.

Internet, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Service at a Good Price

Reviewed 6 years ago

A great decision to move over from our old supplier. Would recommend to everyone.

Pros

Easy to use interface and a great team backing the solution up. We have now connected to 4 organisations with no issues whatsoever.

Cons

Software is a bit clumsy with an old looking interface. Saying that, it does everything we need it to and a lot better than our old supplier.

DB
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Douglas B.

Consumer Goods, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Poor support and setup

Reviewed 6 years ago

We have an EDI system, but I chose another Cloud based system for my second and third

Pros

It works, and does the rudementary job it is required to do.

Cons

The setup procedure and in particular the insistence on emailing issues rather than actually having someone on the phone.

AT
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Andy T.

Food Production, 1-10 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It was a wonderful experience. Every time I had issues they helped/

Reviewed 7 years ago
Pros

It was designed as a very user friendly software. Customer Service. Good value for price. Functionality of it was very good and they kept it simple.

Cons

No cons were added to this review

NR
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Nusrat R.

Computer & Network Security, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is a great website. This site helps me a lot to find a suitable software for my business.

Reviewed 7 years ago

This software help me to find my desired product for my business. I can manage my organizational data very smoothly now. I am facing no problem with this. All the data are saved accurately.

Pros

These software is very helpful . Easily find what i need at best price. I was searching for a website that as a database administrator i need to manage the different data of the organization. That time for me it was very tough. But then I came to know about capterra and this software help me to find my desitred software to manage the organizational data. It's great . And still i am using this software.

Cons

No cons were added to this review

BI
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Brian I.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ok

Reviewed 7 years ago
Pros

easy to use, once set up correctly. Helpful when things go wrong.

Cons

On roll over at the end of a month flicking back a month to select a transaction in the previous period for every single one

RB
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Rob B.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I have had an excellent experience working with WebEDI for the past 7 years now.

Reviewed 7 years ago
Pros

Setting up new customers has been simple with great support. It takes the headache out of a big part of the set up with the big retailers for a small company like us. The software is easy to use and simple to edit information.

Cons

Multiple customers can add up in cost for a small company and might point to in house software one off costs rather than the web based versions.

JM
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Jo M.

Newspapers, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I'm useless with technology but this is so straightforward .

Reviewed 7 years ago
Pros

It's so easy to use the team always help straightaway and sort out any problem or difficulty I have .

Cons

There is nothing I dislike about the software there is nothing else to write about it except I need one hundred characters

Vendor response

Thanks Jo. We pride ourselves on the ease of use of the system and the quality and speed of any support requests.

MV
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Michael V.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall, very positive. They're a great team and the service we've received has been super fast.

Reviewed 7 years ago

Ease of connection with EDI partners.

Pros

Great implementation from the team at WebEDI. Simple and straighforward for the receipt and submission of purchase orders.

Cons

Pretty basic feature set and lacks the ability to control notifications -- We have to go through the support team to update who receives the notifications of new orders.

Vendor response

Hi Michael. We have taken your comments on board and have now added the ability to manage your notifications within the Profile section of the portal.