App comparison
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Web Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
Web Help Desk Alternatives & Competitors (2026)
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.1
Value for money
Starting price
0.4
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.4
Value for money
Starting price
0.5
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Fishbowl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify, automate, and elevate your inventory management
Value for money
No pricing info
Starting price
0.1
Functionality
Recurring Orders
5/5
For Retail
5/5
Transportation Management
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.6
Value for money
Starting price
0.4
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.3
Value for money
Starting price
0.3
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Adobe Workfront
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online Enterprise Work Management Software
0.1
Value for money
No pricing info
Starting price
0.3
Functionality
Email Management
5/5
Task Tagging
5/5
Data Visualization
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.4
Value for money
Starting price
0.5
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Value for money
Starting price
0.4
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Birdview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing multiple projects, tasks, and teams
0.3
Value for money
Starting price
0.3
Functionality
Status Tracking
5/5
Deadline Management
5/5
Visual Workflow Management
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.3
Value for money
Starting price
0.3
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.6
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Mokapen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Italian CRM for small businesses.
0.7
Value for money
Starting price
0.5
Functionality
For Small Businesses
5/5
Activity Tracking
5/5
Time Tracking
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Value for money
Starting price
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one HR platform for global teams.
0.6
Value for money
Starting price
0.8
Functionality
Employee Scheduling
5/5
Employee Engagement
5/5
360 Degree Feedback
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
HiBob
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A modern HR platform for modern business
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
Third-Party Integrations
5/5
Role-Based Permissions
5/5
Review Cycle Tracking
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Technology that gives you the gift of time.
0.9
Value for money
Starting price
1.0
Functionality
Timesheet Management
5/5
Real-Time Updates
5/5
Self Service Portal
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Employee management and office collaboration suite
0.6
Value for money
Starting price
0.7
Functionality
Customizable Fields
5/5
Alerts/Notifications
5/5
Prioritization
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code BPM Software
0.3
Value for money
Starting price
0.5
Functionality
Dashboard
5/5
User Management
5/5
Project Planning
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.7
Value for money
No pricing info
Starting price
0.8
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.3
Value for money
Starting price
0.4
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
