This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Best Service Desk Software - Page 2

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

75 software options

Sponsored

Filter results

Features



Pricing model




User rating


Personalize your search

Any industry

Any business size

SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(527)

IT Service Desk & Asset Management Software

learn more
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Show me more like this
Freshservice logo

Freshservice

4.5
(435)

A complete IT service management (ITSM) tool for business

learn more
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools

Read more about Freshservice

Show me more like this
Spiceworks logo

Spiceworks

4.4
(510)

Server and website monitoring software

learn more
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

Read more about Spiceworks

Show me more like this
ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

4.3
(167)

Cloud IT Help Desk Software

learn more
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

Show me more like this
Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

learn more
The Vivantio platform allows you to focus on the tools that make sense for your organization's unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management. The platform scales to meet the complex business needs of B2B IT service teams.

Read more about Vivantio

Show me more like this
BOSSDesk logo

BOSSDesk

4.6
(102)

BOSS Solutions a FrontRunner in Help Desk Software

learn more
BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

Read more about BOSSDesk

Show me more like this
TeamDynamix logo

TeamDynamix

4.3
(114)

IT service management platform

learn more
TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

Read more about TeamDynamix

Show me more like this
Re:amaze logo

Re:amaze

4.8
(51)

Support, engage, and convert customers on a single platform.

learn more
Re:amaze is a web based help desk platform that enables businesses to communicate with customers at scale. Multi-channel support for all conversational channels like chat, email, social media, and mobile, helps entire teams stay in sync with customers in a shared team inbox so nothing goes missing.

Read more about Re:amaze

Show me more like this
OTRS logo

OTRS

4.5
(66)

Helpdesk software for customer service management teams

learn more
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

Show me more like this
Autotask PSA logo

Autotask PSA

4.2
(91)

IT Business Management Software Platform

learn more
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

Read more about Autotask PSA

Show me more like this
Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

Read more about Cayzu

Show me more like this
Alloy Navigator logo

Alloy Navigator

4.6
(51)

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Show me more like this
TOPdesk logo

TOPdesk

4.6
(47)

Help desk & service management

learn more
TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for
IT, facilities management, and HR help desks to aid communications

Read more about TOPdesk

Show me more like this
AzureDesk logo

AzureDesk

4.5
(49)

Help desk software for SMBs

learn more
AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

Read more about AzureDesk

Show me more like this
UseResponse logo

UseResponse

4.7
(35)

All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Show me more like this
EcholoN logo

EcholoN

4.7
(34)

Help desk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Show me more like this
SapphireIMS logo

SapphireIMS

4.4
(46)

Cloud-based and on-premise IT service management suite

learn more
SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more.

Read more about SapphireIMS

Show me more like this
Track-It! logo

Track-It!

4.1
(71)

Help desk and asset management

learn more
Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

Read more about Track-It!

Show me more like this
Vision Helpdesk logo

Vision Helpdesk

4.7
(31)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

learn more
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

Read more about Vision Helpdesk

Show me more like this
SeamlessDesk logo

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

learn more
SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more.

Read more about SeamlessDesk

Show me more like this
VobeSoft logo

VobeSoft

4.9
(21)

No-code Business Software

learn more
VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

Read more about VobeSoft

Show me more like this
Wix Answers logo

Wix Answers

4.6
(24)

The only platform with all support channels in one place.

learn more
Wix Answers service desk solution puts all support channels under one platform, to increase agent efficiency and customer satisfaction.

Read more about Wix Answers

Show me more like this
USU Knowledge Management logo

USU Knowledge Management

4.8
(18)

Knowledge Management Platform for Customer Service

learn more
USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

Read more about USU Knowledge Management

Show me more like this
Motadata ServiceOps logo

Motadata ServiceOps

4.3
(28)

IT service management platform to adopt digital changes

learn more
Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

Read more about Motadata ServiceOps

Show me more like this
Mint Service Desk logo

Mint Service Desk

4.8
(10)

IT service desk and asset management solution

learn more
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Show me more like this