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CFN Insight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software with journey mapping tools
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CFN Insight - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
CFN Insight overview
What is CFN Insight?
CFN Insight is a web-based customer experience solution for businesses of any size that provides information on a customer's journey through a sales process and documents successful practices for future interactions. The system includes features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product. The solution provides multiple customer data projection options such as graphs, reports, map views, scorecards, and more that gives team members more information on every customer. In addition, the customer journey map allows for proper documentation of a customer's experience that can be compared to pre-set goals and viewed by multiple departments.
CFN Insight provides an action-oriented system, which lets users create action scorecards that individually tracks each task related to the customer. The Actions tab allows managers to assign tasks to sales and CS teams across the company while documenting each interaction in one centralized location. Additionally, customer data can be processed and reviewed to automatically provide an internal path to assist customer success teams with customer complaints.
Starting price
per month
Alternatives
with better value for money
CFN Insight’s user interface
CFN Insight reviews
Overall rating
3.5
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.5/10
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CFN Insight's features
Features rating:
CFN Insight alternatives
CFN Insight
Starting from
99
Per month
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CFN Insight pricing
Value for money rating:
Starting from
99
Per month
Per Feature
User opinions about CFN Insight price and value
Value for money rating:
CFN Insight integrations (1)
Top integrations
CFN Insight support options
Typical customers
Platforms supported
Support options
Training options
CFN Insight FAQs
CFN Insight has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does CFN Insight support?
CFN Insight supports the following languages:
English
Q. Does CFN Insight offer an API?
No, CFN Insight does not have an API available.
Q. What level of support does CFN Insight offer?
CFN Insight offers the following support options:
Phone Support