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Constant Contact vs Format Comparison (2026)

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Format logo

Format

Overview

Cloud-based digital marketing platform for small businesses and nonprofits, covering email, SMS, social media, and event management.

Format is a cloud-based website designing software for photographers, artists, designers, illustrators, models, architects, and businesses having specific teams for graphic designing or website building. Key features include portfolio management, website creation, photography enhancement, and SEO.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

7

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

2.9K

5

4

3

2

1

1.5K

998

318

44

40

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.7

207

5

4

3

2

1

161

40

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“Constant Contact helped simplify email marketing and communication with customers by centralizing contact lists, campaign creation, scheduling, and reporting into one platform.”
BR

Bradley R.

IT Director

“It provides an intuitive platform for creating professional email campaigns, managing contact lists, and tracking campaign performance without a steep learning curve.”
SS

Stacy S.

Sales Marketing Coordinator

“It handles the practical machinery of email marketing: contact storage, list management, templates, campaign creation, sending, and basic reporting, without turning every campaign into an engineering project.”
Verified reviewer profile picture

James G.

Senior Manager, Infrastructure Engineering

Pros

“At the time I started my website, Format's pricing was competitive with the market.”
HF

Heather F.

Freelance Designer and Artist

“Very simple builder, takes a lot of the work out of the building.”
BB

Beaux B.

Tech Support

“Supported by web hosts like hostinger”
SO

Sibiry O.

general director

Cons

“You can't resize images within blocks, for example, and when you create a new block yourself, you can't copy and paste them into a new template or save them as a content block for reuse.”
Verified reviewer profile picture

Jill R.

Founder, Owner

“Some of the automation and advanced segmentation features are not as deep as some higher-end marketing platforms.”
BR

Bradley R.

IT Director

“The layout editor is pretty inflexible, or at least not a "friendly" user experience. While they have a lot of templates, there are definitely limitations on the creativity end.”
Verified reviewer profile picture

Jill R.

Founder, Owner

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features149
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Auto Update
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Marketing
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Forms Management
  • Image Editing
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Keyword Filtering
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Online Store Builder
  • Performance Metrics
  • Photo Proofing
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Project Management
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • SEO Management
  • SMS Marketing
  • SSL Security
  • Sales Analytics
  • Scheduled Messaging
  • Scheduling
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visitor Registration
  • Visual Analytics
  • WYSIWYG Editor
  • Website Management
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management
  • Total features23
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Auto Update
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Marketing
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • Form Builder
  • Forms Management
  • Image Editing
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Keyword Filtering
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Online Store Builder
  • Performance Metrics
  • Photo Proofing
  • Post Scheduling
  • Pre-built Templates
  • Preview Functionality
  • Project Management
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • SEO Management
  • SMS Marketing
  • SSL Security
  • Sales Analytics
  • Scheduled Messaging
  • Scheduling
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscriber Management
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Team Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visitor Registration
  • Visual Analytics
  • WYSIWYG Editor
  • Website Management
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations25
  • Adobe InDesign
  • Blackbaud eTapestry
  • Bluehost
  • BoldTrail
  • Boomerang for Gmail
  • CiviCRM
  • DonorPerfect
  • Eventbrite
  • Firespring
  • GrowthZone
  • Jotform
  • Microsoft Excel
  • Microsoft Outlook
  • Novi AMS
  • Shopify
  • SlickText
  • SurveyMonkey
  • Typeform
  • Umbraco CMS
  • Wix
  • WooCommerce
  • Xero
  • Yahoo Mail
  • Zapier
  • monday CRM
  • Total integrationsN/A
  • Adobe InDesign
  • Blackbaud eTapestry
  • Bluehost
  • BoldTrail
  • Boomerang for Gmail
  • CiviCRM
  • DonorPerfect
  • Eventbrite
  • Firespring
  • GrowthZone
  • Jotform
  • Microsoft Excel
  • Microsoft Outlook
  • Novi AMS
  • Shopify
  • SlickText
  • SurveyMonkey
  • Typeform
  • Umbraco CMS
  • Wix
  • WooCommerce
  • Xero
  • Yahoo Mail
  • Zapier
  • monday CRM

Alternatives

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