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Overview

Category Leaders

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales,...

Category Leaders

SendPulse is an all-in-one marketing and sales automation platform for marketers, business owners, industry experts, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

2.7K

5

4

3

2

1

1.4K

940

306

43

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.6

692

5

4

3

2

1

482

173

20

2

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.

Pros

The overall experience with SendPulse was very nice. It is responsible for delivering grand communication and yielding excellent results.
It is super-easy to use, the customer support is fast and great, the software is very affordable. They also add new features always and help educational events, which is very nice.
It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools.

Cons

Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.

Cons

She said they would not respond to the scammer, even though they have their email. I fault the company for having no protocol for fraud.
They take your money and if your campaign has more than 10 bounced emails, they block your account and refuse to give you any customer service. The entire thing is a sham.
There was a bit of a learning curve for the first email, the inability to create an email campaign from the app.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features138
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Client Management
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Geolocation
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Keyword Filtering
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Notification Scheduling
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • SEO Management
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled Messaging
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visitor Registration
  • Visual Analytics
  • WYSIWYG Editor
  • Web Notifications
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management
  • Total features70
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Client Management
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Customization
  • Data Analysis Tools
  • Data Import/Export
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Geolocation
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Keyword Filtering
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Newsletter Management
  • Notification Scheduling
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Validation
  • SEO Management
  • SMS Marketing
  • SMS Messaging
  • Sales Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled Messaging
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visitor Registration
  • Visual Analytics
  • WYSIWYG Editor
  • Web Notifications
  • Website Publishing Options
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations541
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations64
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

AvatarImg
AvatarImg

Eric M.

Computer Software, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SendPulse logo

SendPulse

Good Even Free

Reviewed 3 years ago

Just good, I've used CC and MC before and I really dig SendPulse.

Pros

The ease of use and the contact management features.

Cons

I haven't really run into one yet but the limitations on the free account are not impacting business at all.

AvatarImg
AvatarImg

Max D.

Entertainment, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

SendPulse - GrooveList

Reviewed 3 years ago

It's been great using this platform. The best Mailchimp's alternative.

Pros

Mail campaigns usability. Very easy to use.

Cons

Contact import was a little weird, I had to upload contacts several times.

LK
AvatarImg

Lee K.

Music, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Great software and helpful support

Reviewed 2 years ago

Excellent

Pros

Easy to use and intuitive. Support is super helpful whenever I have had to contact them.

Cons

Ads within control panel (for their own products though to be fair)

RM
AvatarImg

Rafael M.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

Good platform with good support

Reviewed a year ago

Good

Pros

Easy to use, with basic tools, good support, at a very competitive price.

Cons

The tools for editing and, above all, contact management are very basic and could be improved.

MH
AvatarImg

Marina H.

Import and Export, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Sendpulse is one of the best to use

Reviewed 3 years ago

Great product.

Pros

I recommend to use as I spend a lots of time to find such tools and was going through many others and found that Sendpulse is the best, its not complicated, it has all important tools, you can use it for free until you will grow your client base and overall is great tool. Also I was looking for chatbot tools and found it with SendPulse. 100% recommended!

Cons

I will be in contact with my suggestion, still on the beginning stage , as user. Later I can recommend and suggest.

JN
AvatarImg

João N.

Civic & Social Organization, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

Worth it

Reviewed a year ago

SendPulse has met my expectations and those of my organization. We intend to keep the service active, especially with the improvements that are coming with the possibility of integration with ChatGPT.

Pros

The possibility of creating streams of questions and answers that help me to respond to Internet users who come into contact through social networks.

Cons

It is not as easy as it is supposed to be. I already had some problems for changing important configurations

VS
AvatarImg

Victoria S.

Legal Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Chatbot for Whatsapp Only

Reviewed a year ago

Very good for the price.

Pros

The chatbot is very easy to program. It's very good for its value.

Cons

The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.

GB
AvatarImg

Gerald B.

Leisure, Travel & Tourism, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SendPulse logo

SendPulse

Mon Avis

Reviewed 2 years ago
Pros

Le chatbot, c'est la première raison pour laquelle nous utilisons sendpulse. Notre entreprise souhaite garder le contact avec sa clientèle B2C et être constamment disponible via whatsapp et messenger est un plus.

Cons

Pour l'instant pas grand choses. Mais à première vue le prix peut être revue un peu à la baisse.

Showing original review in French. See translation

VP
AvatarImg

Valerio P.

Computer Software, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SendPulse logo

SendPulse

Very good

Reviewed 7 years ago

Easy and straight to the point, the UI design helps me easily get to where I need to be to do in the quickest way possible. Not necessary to spend days of self-teach in order to fully utilize what SendPulse has to offer.

Pros

This software has the classic functions of the programs of this type: drag-and-drop editor, detailed statistical reports for each campaign. But it also has other not so usual as they can be: integration with Google Analytics, API integration with CRM systems. Finally, it provides a high delivery capacity

Cons

It's a bit slow when it comes to deliver emails and importing the contact list. I could also use many more templates. The design of the template must be more flexible.

VT
AvatarImg

Valentyna T.

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SendPulse logo

SendPulse

The service simplifies many tasks

Reviewed 6 years ago
Pros

SendPulse has great templates and an intuitive interface. I like the support service working around the clock, seven days a week, so I can contact them at any time to resolve any issues that may arise.

Cons

Contacts can be sorted alphabetically. I would like SendPulse to implement the ability to edit images. Mobile application needs some work.

SM
AvatarImg

Shoroq M.

Education Management, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

User friendly and easy to use affordable email marketing and management

Reviewed 3 years ago

The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion. The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went. It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

Pros

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Cons

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

Vendor response

Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.

KY
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Keith Y.

Financial Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SendPulse logo

SendPulse

Great email marketing and SMTP offering

Reviewed 3 years ago

Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!

Pros

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Cons

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

Vendor response

Thanks for your review, Keith!

MS
AvatarImg

Michael S.

Entertainment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Good software for reaching customers

Reviewed 3 years ago

It is a very good service with many potential applications for various kinds of e-commerce.

Pros

The statistics compiled after I sent my first tranch of emails to my customers containing links to their digital products were invaluable. I was able to tell who received the messages, who had opened them, who had used the contained link, and which addresses had bounced so I could contact them separately.

Cons

I would have liked to have had a greater number of unique subscribers, but I had access to enough that it demonstrated the usefulness of the product.

EJ
AvatarImg

Emma J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SendPulse logo

SendPulse

Happy to have a good results with SendPulse!

Reviewed 9 years ago

For a long time I was looking for such a tool that allows me to maintain a constant quality communication with clients. In many previous occasions I was stopped by price, incomprehensible interface or difficulty in communicating with customer support. Today, I am fully satisfied with cooperation with SendPulse. Before buying the fare paid, I tested the system for free (an opportunity that provides a service) and still use the opportunities of service in marketing purposes. Recently learned that SendPulse provides free services for push notifications. Its also very interesting, I am going to try.

Pros

No pros were added to this review

Cons

No cons were added to this review

LS
AvatarImg

Lena S.

51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Excellent Support

Reviewed 8 years ago

It was simple to import contacts in to Sendpulse and their integration with other services made it easy for us to keep all our contact sheets updated. When we had questions we did not have to wait for an email response and just called them. That made the process so much faster. Over all very happy with results and their level of support

Pros

Awesome support.

Cons

No cons were added to this review

CL
AvatarImg

Chilem L.

Hospital & Health Care, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

A worthy EDM serive for you to try

Reviewed 2 years ago

thought some small thing I think it need to improved, this is very great platform and worthy a trial

Pros

the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.

Cons

I think more integations API should be developed, and give more help on this. also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful

LO
AvatarImg

Lea O.

Financial Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SendPulse logo

SendPulse

Switched from MailChimp to Send Pulse

Reviewed 8 years ago

Switching from another software to SendPulse was not difficult: base and contact are easily movable and it was all set in 30min. The WYSIWYG editor is clear and efficient for campaign edition. Also, the support is tip top, you can expect a real-human-response in less than 10 min, Sunday included. It's a real advantage for this kind of business! The only negative point is the non-personalisation of opt-in email subject.

Pros

High deliverability and nice re-marketing system

Cons

No cons were added to this review

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Kristen C.

Writing and Editing, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SendPulse logo

SendPulse

Great for businesses just starting out

Reviewed 4 years ago

I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.

Pros

I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following. They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.

Cons

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.