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ContactPigeon vs OneSignal Comparison (2026)

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OneSignal logo

OneSignal

Overview

ContactPigeon is a cloud-based omnichannel customer engagement platform for retail and ecommerce brands, uniting a built-in CDP.

OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5.0

308

5

4

3

2

1

295

13

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

108

5

4

3

2

1

77

29

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

“We use it to send campaigns and manage automations such as welcome journeys, price drop alerts, and transactional communications.”
DV

Desislava V.

Marketing and Digital Specialist

“We use the platform both for data management and for regular campaign activities, including Viber messaging and a large number of automated customer journeys.”
MZ

Maria Z.

E-commerce Manager

“At the moment, we have active cart abandonment automations and follow-ups both via email and push notifications. Although push notifications are not something we send frequently, maybe 2 or 3 times per year, the automations are useful to have in place.”
IL

Ilias L.

Brand content and social media strategist

Pros

“Overall, OneSignal has streamlined my communication with my audience significantly, and I've noticed an increase in engagement since I started using it.”
AM

Amanda M.

Ceo

“the best thing that i love about one signal is their dashboard and tools, They provide flexibility for implementation of apis and reach users while they are navigating into our apps.”
SR

Shaikh R.

Self Employed

“These journeys help optimize every step of our communication funnel by allowing us to target specific segments of our audience with tailored messages at the right time.”
ZS

Zeeshan S.

Self Employed

Cons

“The only slight issue we have faced is with the dynamic product images used in cart abandonment and browse push automations. Since our website product images follow specific dimensions, some of them do not appear correctly.”
AM

Anna M.

E commerce Manager

“For instance, when scheduling campaigns, older dates still appear in the system, which can be confusing.”
CA

Charalampos A.

Business Strategist

Cons

“I slightly dislike that OneSignal free tier allocates less advanced customer engagement features compared to paid plans.”
AM

Andrew M.

Owner

“A/B testing is an essential part of optimizing notification campaigns, and I found it inconvenient to manually set up separate notifications for testing purposes.”
MS

Markus S.

Android App Dewveloper

“This integration is not easy to use in One Singal, even thought they are working to keep up with the competition.”
Verified reviewer profile picture

Tomás P.

Senior Software Developer

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features71
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • App Notifications
  • Audience Targeting
  • Autoresponders
  • Behavior Tracking
  • Behavioral Analytics
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Churn Management
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • GDPR Compliance
  • Geotargeting
  • HTML Editor
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Mobile Optimization
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Data Sources
  • Multivariate Testing
  • Notification Editor
  • Notification Scheduling
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Product Recommendations
  • Push Notifications
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • SMS Notifications
  • Scheduled Messaging
  • Segmentation
  • Social Marketing
  • Subscriber Management
  • Tagging
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Visual Workflow Management
  • WYSIWYG Editor
  • Web Notifications
  • Website Visitor Tracking
  • Workflow Management
  • Total features78
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • App Notifications
  • Audience Targeting
  • Autoresponders
  • Behavior Tracking
  • Behavioral Analytics
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Churn Management
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • GDPR Compliance
  • Geotargeting
  • HTML Editor
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Mobile Optimization
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Data Sources
  • Multivariate Testing
  • Notification Editor
  • Notification Scheduling
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Product Recommendations
  • Push Notifications
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • SMS Notifications
  • Scheduled Messaging
  • Segmentation
  • Social Marketing
  • Subscriber Management
  • Tagging
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Visual Workflow Management
  • WYSIWYG Editor
  • Web Notifications
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Adobe Analytics
  • Amplitude
  • Blueshift by BlueConic
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Microsoft Visual Studio
  • Mixpanel
  • Segment
  • Shopify
  • WordPress
  • Zapier
  • Total integrations12
  • Adobe Analytics
  • Amplitude
  • Blueshift by BlueConic
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Microsoft Visual Studio
  • Mixpanel
  • Segment
  • Shopify
  • WordPress
  • Zapier

Alternatives

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