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OneSignal

Mobile and web push notifications for customer engagement

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OneSignal Pricing, Features, Reviews and Alternatives

OneSignal product overview

Price starts from

$

99

/momonth
Per Feature

What is OneSignal?

OneSignal is a customer engagement platform that powers mobile push, web push, email, and in-app messages for developers and marketers. Designed to empower communication, OneSignal offers tools such as A/B testing, analytics, personalization, segmentation, and more.

Key benefits of using OneSignal

• Data tags: Data Tags make it possible for apps to label users with specific pieces of information and then send them messages based on that information.

• A/B tests: A/B Tests enable apps to send only the best performing messages to their users based on actual engagement by a sample of the intended audience.

• Images: Images in messages allow those messages to grab users’ attention and give them more context about the message more quickly than text.

• In-app Messages: In-app Messages appear over app content with relevant messaging, plus they allow apps to reach all users, even those that are not subscribed to notifications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Videos
Live Online
In Person
Documentation
Webinars

OneSignal pricing information

Value for money

4.6

/5

39

Price starts from

$

99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OneSignal features

Functionality

4.6

/5

39
Total Features24 4 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Alerts/Notifications
Engagement Tracking
Performance Metrics
Real Time Analytics
Contextual Targeting

Functionality contenders

OneSignal users reviews

Overall rating

4.6

/5

39

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10
Rating distribution

5

4

3

2

1

26

11

1

1

0

Pros
OneSignal is the best free push notification solution available. I tried a competitor’s product before switching to OneSignal, and OneSignal has been so much more reliable.

AR

Anonymous Reviewer

Great tool for marketing departments and to generate important amounts of traffic. Simple and effective GUI.

jt

jordi t.

Their pricing plans are very accessible, and their free plan is great, it allows you unlimited subscribers up to 10,000 recipients per message.

Juanito O.

Cons
The slightest change (http to https) meant that I lost all my subscribers that I had worked hard to build over a few years. It was the biggest letdown before they added the paid service.

AR

Anonymous Reviewer

I've have some concern about how the data used by my instance are used by the company. The template miss the possibility to inject value, this can be a big problem to use it.

Enrico D.

It is difficult for users to figure out how to opt out of notifications if they change their minds later, which has led to some problems. Not easy to configure for iOS.

Shereen S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great push alert system for news organizations

Reviewed 2 years ago

We use OneSignal to reliably push notifications to thousands of our newspaper readers about breaking news, weather events and emergencies. This keeps readers informed, while benefiting our organization by sending traffic to our site.

Pros

Works well to push notifications about breaking news and other important stories to readers of our online newspaper. Works especially well for desktop users.

Cons

It is difficult for users to figure out how to opt out of notifications if they change their minds later, which has led to some problems. Not easy to configure for iOS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great to get started but expensive if you want to use all features

Reviewed a year ago

Push integration for small-medium projects are easily done and quickly integrated. Helps getting started and reduces development time.

Pros

It's really easy to set up push notifications for small projects with limited requirements. Implementation of the SDK is also well documented and done within 1-2 hours.

Cons

Recently they reduced features and push you to move to the paid plan (e.g. limited amount of segments, GDPR compliance only for paid users). This had a huge impact and pricing for apps with lots of active users get's expensive quickly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I use it for my website push notifications

Reviewed a month ago
Pros

I use it to integrate push notifications on my website, I love that I can configure it for desktop notifications and also for mobile devices. It is easy to use and integrate it with my web applications. Their pricing plans are very accessible, and their free plan is great, it allows you unlimited subscribers up to 10,000 recipients per message.

Cons

I can't find something I really don't like about OneSignal, it is the # 1 Push Notification Platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Onesignal - The Popular Among All

Reviewed 5 months ago

Initially, it was good, i integrated one signal with App and web but when they announce it's not free things got very difficult and I moved to Truepush

Pros

Onesignal has wide support to almost all kind of platforms, So if you want to use Onesignal for App/Website at the same time this is the best option because they have SDK for every platform and the detailed documentation will help you to implement is quick, They have a WordPress plugin to make your task easy if you are a blogger

Cons

They promised that it will be free for lifetime when I started using OneSignal. It was I think 2016 and since then I gained 70K subscribers then they set the limit of 3)K and then 10K so it just they offered fake promise I guess, If I move to any other platform I lose 70K users otherwise pay for it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Multi- Platform Marketing Tool

Reviewed a month ago
Pros

Free Plan- We first started out with this offer, and the results were pretty amazing. Then, after three months we as an organization decided to level up and purchased Growth plan. With Growth plan, we were able to reach out to a larger target through emails and SMS. The budget for Growth Plans is affordable. Works well with push notifications about events in our organization to our clients and potential clients. These push-up notifications are delivered in a moment and give us metrics on the delivered and failed notifications.

Cons

The implementation can be a bit technical when configuring push notification software to non-developers. There is a limitation to 3rd party service providers. So, we cant integrate with other Apps

OneSignal FAQs and common questions

OneSignal has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available


OneSignal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


OneSignal supports the following languages:
English


Yes, OneSignal has an API available for use.


OneSignal integrates with the following applications:
Microsoft Visual Studio, Google Analytics, Zapier, Segment, Amplitude, Wordpress, Adobe Analytics, Mixpanel, Blueshift


OneSignal offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

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