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ContactPigeon Logo

Omnichannel customer engagement for eCommerce and Retail

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ContactPigeon - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: May 2026

ContactPigeon overview

What is ContactPigeon?

ContactPigeon combines historical and real-time user web behavioral data to help engage, nurture and convert website visitors. By personalizing interactions, ContactPigeon aims to help marketers unlock more revenues from their web traffic. Initial set-up and on-boarding is straightforward with ready-to-use plugins, built-in best practice automation recipes and a team of dedicated account consultants.

Starting price


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ContactPigeon’s user interface

Ease of use rating:

ContactPigeon review summaries overview

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(13)
5(279)

What do users say about ContactPigeon?

Users report ContactPigeon offers robust automation, campaign management, and multi-channel features that help them streamline marketing efforts, boost engagement, and increase revenue. They value the platform’s flexible tools for email, push notifications, and pop-ups, and say the analytics and segmentation options improve their strategies and results. They find the customer support team highly responsive, helpful with onboarding, and proactive in offering best practices and custom solutions.

Some say the platform’s many features can be overwhelming at first, and a few mention UI elements or automation setup could be more intuitive. They note that pop-ups and automations are especially effective for growing their customer base.

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Who uses ContactPigeon?

Based on 292 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Apparel & Fashion
Marketing and Advertising
Health, Wellness and Fitness
Consumer Goods
Others

Use cases

Email Marketing
Marketing Automation
Customer Data Platform

ContactPigeon's key features

Most critical features, based on insights from ContactPigeon users:

WYSIWYG editor
CAN-SPAM compliance
Campaign analytics
A/B testing
Campaign scheduling
Subscriber management
Contact management
Autoresponders
Email tracking
Customer segmentation

All ContactPigeon features

Features rating:

A/B testing
Activity dashboard
Activity tracking
API
Audience targeting
Autoresponders
Behavioral analytics
Behavior tracking
Campaign analytics
Campaign management
Campaign scheduling
Campaign segmentation
CAN-SPAM compliance
Click tracking
Contact database
Contact management
CRM
Customer activity tracking
Customer database
Customer journey mapping
Customer profiles
Customer segmentation
Customer surveys
Customizable ctas
Customizable fields
Customizable forms
Customizable templates
Data import/export
Drag & drop
Drip campaigns
Dynamic content
Email campaign management
Email management
Email marketing
Email tracking
Engagement tracking
Event triggered actions
GDPR compliance
Image library
Landing pages/web forms
Lead capture
Lead management
Lead qualification
List management
Marketing automation
Mobile optimization
Multi-Campaign
Multi-Channel communication
Multi-Channel marketing
Multiple data sources
Multivariate testing
Personalization
Predictive analytics
Predictive modeling
Product recommendations
Real-Time analytics
Real-Time data
Recommendations
Reporting/Analytics
Reporting & statistics
ROI tracking
Segmentation
SMS marketing
Social marketing
Subscriber management
Tagging
Template management
Third-Party integrations
Website visitor tracking
Workflow management
WYSIWYG editor

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ContactPigeon pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ContactPigeon price and value

Value for money rating:

To see what individual users think of ContactPigeon's price and value, check out the review snippets below.

“We use it to send campaigns and manage automations such as welcome journeys, price drop alerts, and transactional communications.”
DV

Desislava V.

Marketing and Digital Specialist

“We use the platform both for data management and for regular campaign activities, including Viber messaging and a large number of automated customer journeys.”
MZ

Maria Z.

E-commerce Manager

ContactPigeon integrations (8)

Integrations rated by users

We looked at 292 user reviews to identify which products are mentioned as ContactPigeon integrations and how users feel about them.

Integration rating: 5.0 (1)

ContactPigeon customer support

What do users say about ContactPigeon customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ContactPigeon customer support.

The majority of users highlight ContactPigeon's customer support as highly responsive, always available, and quick to resolve issues.

A significant portion of users value the team's expertise, offering tailored advice, onboarding help, and ongoing best practice guidance.

Widespread user sentiment praises the support team for assisting with technical implementations, custom requests, and feature enhancements.

Common user feedback notes regular meetings, proactive communication, and hands-on support as key strengths of ContactPigeon's service.

Support options

Faqs/forum
Knowledge base
Chat
Email/help desk
Phone support

Training options

In person
Documentation
Webinars
Live online
Videos

To see what individual users say about ContactPigeon's customer support, check out the review snippets below.

“ContactPigeon's support team is also highly responsive and always available to assist with onboarding, troubleshooting, and maximizing the platform’s capabilities.”

AE

Angeliki E.

Junior Online Brand Manager

“The support team has been incredibly helpful, always ready to help and guide us through the customization process, ensuring that we get the most out of the platform.”

MM

Maria M.

Head, Digital and Passenger Marketing

ContactPigeon FAQs

Q. Who are the typical users of ContactPigeon?

ContactPigeon has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

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Q. What level of support does ContactPigeon offer?

ContactPigeon offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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