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Interakt Logo

All-in-one WhatsApp Business Platform

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Interakt - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

Interakt overview

What is Interakt?

Interakt acts as an all-in-one WhatsApp CRM, campaign management, marketing automation tool, and a sales channel enabling fast-growing E-commerce and D2C brands to manage customer conversations and drive sales at scale using WhatsApp. With Interakt businesses can communicate with their customers using one dedicated WhatsApp Number to convert product inquiries into paying customers, help customers discover and buy products on WhatsApp, recover abandoned carts, send order details and updates to customers and engage with them 24x7 through WhatsApp automation.

Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the only full-stack WhatsApp business solution available in the market for SMBs.

Key benefits of using Interakt

Our powerful self-serve platform, offers full-stack WhatsApp Business API solutions to help businesses:

Set automated replies for FAQs & alerts for COD confirmations, abandoned carts, & offers.

Set up one-time or recurring campaigns to engage your customers and sell on whatsapp.

Send product catalogs at scale to customers on WhatsApp as part of campaigns & auto-replies

Interakt helps you apply for the Green tick on WhatsApp alongside your brand name to help you build credibility

Add WhatsApp widgets to your e-store & collaborate with unlimited team members to offer customer support at scale on WhatsApp

Monitor campaign performance, response & resolution times of your agents to improve your customer experience

Starting price

15flat rate /
per month

Alternatives

with better value for money

Interakt’s user interface

Ease of use rating:

Interakt reviews

Overall rating

4.4

/5

12

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.64/10
Rating distribution

5

4

3

2

1

8

3

0

0

1

Pros
“Seamless integration with Shopify & the WhatsApp Commerce are my most favorite features of Interakt. One can easily sync their Shopify catalog with Interakt and start selling products on WhatsApp.”
Verified reviewer profile picture

Rupak S.

Customer Success Manager

“Fastest way to reach out all the customers , catalogue and fast reply is good feature.”
rs

ravi s.

director

“Overall the experience was good, have different packages available.”

Verified reviewer

Anonymity request

Cons
“Pathetic customer support. You need to leave your business and become developer to use their software.”
Verified reviewer profile picture

Pravin K.

Director

“A whatsApp chat company dont have chat support. Email response time is 24 hours.”
Verified reviewer profile picture

Pravin K.

Director

“The dashboard is a little complex. The broadcast campaigns are slightly tough to send as they need Whatsapp approvals.”
SS

Somi S.

Operations Team

Who uses Interakt?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Goods
Information Technology and Services
Apparel & Fashion
Computer Software
Others

Use cases

Marketing Automation
Customer Support
Live Chat

Interakt's key features

Most critical features, based on insights from Interakt users:

Marketing automation
Multi-Channel marketing
Mobile access
Lead management
Campaign management
Lead qualification

All Interakt features

Features rating:

Activity dashboard
Activity tracking
API
Campaign analytics
Chatbot
Contact management
Conversion tracking
CRM
Customizable ctas
Drip campaigns
Dynamic content
Engagement tracking
Event triggered actions
Lead capture
Lead generation
Multi-Campaign
Multi-Channel communication
Real-Time data
ROI tracking
Sales analytics
Template management
Third-Party integrations
Workflow management

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Interakt pricing

Value for money rating:

Starting from

15

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Interakt price and value

Value for money rating:

To see what individual users think of Interakt's price and value, check out the review snippets below.

“Seamless integration with Shopify & the WhatsApp Commerce are my most favorite features of Interakt. One can easily sync their Shopify catalog with Interakt and start selling products on WhatsApp.”
Verified reviewer profile picture

Rupak S.

Customer Success Manager

“Fastest way to reach out all the customers , catalogue and fast reply is good feature.”
rs

ravi s.

director

Interakt integrations (7)

Interakt support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Webinars
Documentation
Videos

Interakt FAQs

Q. Who are the typical users of Interakt?

Interakt has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Interakt support?

Interakt supports the following languages:
English


Q. Does Interakt offer an API?

Yes, Interakt has an API available for use.


Q. What level of support does Interakt offer?

Interakt offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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