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KAI Logo

Guest experience management software

Table of Contents

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KAI - 2026 Pricing, Features, Reviews & Alternatives

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KAI overview

What is KAI?

KAI is a cloud-based guest experience solution (GEX) that allows hotels to optimize their operation for an improved guest experience. As a hotel marketing solution, it facilitates personalized guest communications to cultivate guest loyalty and drive revenue growth.

KAI offers a host of features, including automated guest engagement, online check-in management, a digital concierge for assistance, personalized upselling, marketing campaign management, and more. It also offers seamless integration with various third-party customer management applications, ensuring a smooth flow of data and enhancing operational efficiency.

Starting price

45 /
per month

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KAI’s user interface

Ease of use rating:

KAI reviews

Overall rating

5.0

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.83/10
Rating distribution

5

4

3

2

1

6

0

0

0

0

KAI's features

Features rating:

Activity dashboard
Behavioral targeting
Campaign management
Campaign Segmentation
Content Analytics
Content management
Contextual Targeting
CRM
Customer profiles
Customer segmentation
Customizable branding
Drag & drop
Email marketing
Engagement tracking
Experience Management
Guest experience management
Marketing automation
Multi-Campaign
Multi-Property
Real-Time analytics
Real-Time reporting
Recommendations
Reporting/Analytics
Single property
Template management
Visual analytics
Website personalization
WYSIWYG editor

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KAI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Midscale

45

Per month

Features included:

  • Guest Enagagement
  • Marketing CRM

Upscale

90

Per month

Features included:

  • Guest Enagagement
  • Marketing CRM

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Guest Enagagement
  • Marketing CRM

User opinions about KAI price and value

Value for money rating:

KAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

Documentation
In Person

KAI FAQs

Q. What type of pricing plans does KAI offer?

KAI has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of KAI?

KAI has the following typical customers:
Small Business


Q. What languages does KAI support?

KAI supports the following languages:
English


Q. Does KAI offer an API?

No, KAI does not have an API available.


Q. What other apps does KAI integrate with?

KAI integrates with the following applications:
RMS, Little Hotelier, SiteMinder, Mews, STAAH Channel Manager


Q. What level of support does KAI offer?

KAI offers the following support options:
Email/Help Desk, Chat

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