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RMS Cloud Pricing, Features, Reviews and Alternatives
RMS Cloud FAQs
RMS Cloud product overview
What is RMS Cloud?
RMS is a cloud-based hospitality property management solution designed to assist property managers and owners in managing bookings, availability, pricing, correspondence, billing, and more. The software is suitable for campgrounds, National Parks, RV parks, and marinas of all sizes, and can be deployed across multi-property environments, enabling groups and chains to manage data from all their properties in one system. Multi-properties have the ability to distribute inventory across numerous sites through integration with the global distribution system (GDS).
Key benefits of using RMS Cloud
Typical customers
Platforms supported
Support options
Training options
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RMS Cloud pricing information
Value for money
4.3
/5
406
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Value for money contenders
RMS Cloud features
RMS Cloud users reviews
Overall Rating
4.4
/5
406
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.58/10
235
128
29
7
7
Overall rating contenders
Alan H.
Hospitality, 1-10 employees
Used daily for 2+ years
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Quality product and easy to use
Rms is easy to use on the many platforms available. Because it is in the cloud it has allowed our business to operate without being tied to the office. It has provided flexibility to our managers by being able to have the work life balance that modern workplaces strive to provide
It doesn’t work well with Microsoft edge on some platforms
James v.
Hospitality, 1-10 employees
Used daily for 1-2 years
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The journey starts with a completely different mindset when using the software compared to other products. Once you have spent the time becoming accustomed to the product, it flows better than what we previously have used. RMS Apartment is our PMS software and our channel manager all in one. Further development will see RMS become the leader in PMS software in my opinion.
Functionality, cloud based. The layout is user friendly.
The lack of data conversion from my previous software. The outsourcing of the training to a third party "trainer". The channel manager needs developing and simplifying.
Bruce K.
Accounting, 1-10 employees
Used daily for 1-2 years
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New to the business 18 months ago and not soo young! we are looking forward to a break however, our biggest worry is leaving the park with someone because of RMS? - I think that we need a package named RMS Lite "Caravan/Holiday Park friendly) and someone to install and train the trainee face to face.
Once you understand it - it can be useful however, it is impossible to recommend that has you afraid of it!!
Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to support - train and help the users - over the web based training lacks understanding of the trainee - face to face you can see and check for understanding of the trainee. I am sure that more attention is required in this area so that the users can achieve a greater understanding and not be afraid to use the product features ---- please check with other users as I am sure that you will enhance the reputation of your brand and gain far more than loyal users.
Hi Bruce! Thank you for leaving a review, I followed this up with support who let me know they reached out to you and assisted you with your queries. They might have mentioned this, but we'll soon be launching RMS University, a self-paced learning platform that will include a range of modules, from beginner through to advanced. We also have our help centre knowledge base that features articles, visual guides, webinars and videos to help you out with different topics. You can access it here: https://helpcentre.rmscloud.com/ Thanks!
Takreem M.
Hospitality, 11-50 employees
Used daily for 2+ years
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cloud based system, has a lot of wonderful features, fantastic customer service team.
Intergration issues with booking.com and Expedia, that allow overbooking because a booking can come through as a qoute without having a room assigned. Minimum deposit of 0.01 cent required to save a credit card on a online booking through rms booking page.
Jenny S.
Hospitality, 1-10 employees
Used daily for 2+ years
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just its simplicity and visually everything is in the one screen.
We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park one of our parks have residents and their repeat charges need to roll every week our other parks only have annuals and would like to roll over 70 days before due date but we are unable to to this (this was one thing we liked about Newbook)
Hi Jenny, thank you for sharing your RMS experience, we appreciate the feedback. We're so pleased that you are ejoying the simplicity of the system and find it visually appealing - one huge focus for us was enhancing the software so that all relevant information could be captured in one place to save clicking between screens, so we're happy to hear your feedback on that one! Thank you for raising that issue, I have passed it on to our product development team to make them aware. Please reach out to our friendly support team if you have any questions - they are available 24/7 and always happy to help. -Hayley
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