RMS Hotel Pricing, Features, Reviews & Comparison of Alternatives

RMS Hotel

Cloud-based hotel management software

4.41/5 (91 reviews)

RMS Hotel overview

RMS is a cloud-based hospitality property management software designed to assist hotel managers and owners in managing bookings, availability, pricing, correspondence, billing, and more. The software is suitable for hotels, motels, inns, B&Bs, and resorts of all sizes, and can be deployed across multi-property environments, enabling hotel groups and chains to manage data from all their properties in one system.

RMS allows users to manage multiple properties in a single platform, with the ability to distribute inventory across numerous sites through integration with the global distribution system (GDS). Users can embed a ‘book now’ button in their website, allowing guests to make reservations at any time, with rates and availability automatically updated. Automated pricing rules can be created to maximise occupancy and yield, with rates adjusted automatically. The built-in dashboard can be customized for each user, manager, or department, and displays activity in real-time.

RMS also includes tools for managing events, marketing, housekeeping, accounts receivable, and compliance. Food and beverage interfaces and point of sale (POS) integration allow users to manage onsite restaurants and bars, track stock, and charge purchases back to guest rooms.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, India and 4 other markets, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

RMS Hotel screenshotRMS OVERVIEW YouTube HD MP4RMS Hotel screenshot

RMS Hotel reviews

Value for money
Ease of use
Customer support
Courtney Kilpatrick

RMS is a pretty easy to use software given the amount of features it provides its customers.

Used daily for 6-12 months
Reviewed 2018-07-13
Review Source: Capterra

At the end of the day, it does the basic functions which is to be able to book reservations and take payments.Easy to learn Has about every feature one would ever need Visually pleasing and easy to follow. Love the menu search function.

Read the full review

Barbara Keane


Used daily for 2+ years
Reviewed 2018-10-29
Review Source: Capterra

It is so nice to be able to have the same person to deal with 90% of the time as they know how you operate and we can fully understand one anotherGreat backup support in such excellent time

Read the full review

Anthony Fiorentino

had a few minor changes all handled by Angie Bernard - AWESOME EMPLOYEE...worth her weight in gold !

Used daily for 2+ years
Reviewed 2018-04-26
Review Source: Capterra

works great with our RV Resort reservationssoftware is good...most interested in the customer service !! Anytime I have had any issues they have been taken care of by Angie. I have been involved since the beginning with selecting RMS and have worked with and still have access to and talk with Todd Sabo occasionally . I believe you all use our property and set-up as a model for prospective clients

Read the full review

Lynne Jennings

Fantastic Customer Service.

Used daily for 2+ years
Reviewed 2018-10-12
Review Source: Capterra

I love the customer service, they are amazing, so quick, so good. Just the customer service alone is worth having this product.It's reasonably easy to use and as the years go by I am learning more and more about it. The tutorials that the customer representative gives are most enlightening and I've learned heaps from those.

Read the full review

Holly Henegar

The reservation system is intuitive and easy to use.

Used daily for 1-2 years
Reviewed 2018-07-27
Review Source: Capterra

No double bookings! Better accounting and front desk controls!!!The real-time online bookings!! If a customer is booking a site or cabin online, it becomes unavailable to the front desk staff. This has eliminated double bookings! It is not clunky like campground manager.

Read the full review

RMS Hotel pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Pricing is per room, per month. Further details are available on request.

RMS Hotel features

Activity Dashboard
Booking Management
Channel Management
Multi-Channel Management
Online Booking Integration
Reporting & Statistics
Room Booking
Third Party Integration

API (38 other apps)
Automatic Notifications (32 other apps)
Availability Management (34 other apps)
Billing & Invoicing (30 other apps)
Billing Rate Management (29 other apps)
Calendar Management (53 other apps)
Credit Card Processing (42 other apps)
Discount Management (25 other apps)
Electronic Payments (36 other apps)
Invoice Management (33 other apps)
Price Management (30 other apps)
Reservations Management (43 other apps)

Additional information for RMS Hotel

Key features of RMS Hotel

  • Reservation & booking management
  • Online bookings
  • Channel management
  • GDS integration
  • Dynamic pricing
  • Guest marketing
  • Event management
  • Housekeeping management
  • Asset maintenance
  • Food & beverage interfaces
  • POS integration
  • Reporting & analytics
  • Accounts receivable
  • Third party integrations
  • Compliance management
  • Customizable dashboard
  • Real-time updates
  • PCI-DSS compliant
  • Booking confirmation
View All Features


The dashboard can be customized for different users, managers, and departments, and gives a real-time snapshot of activity.

Inventory can be distributed across multiple channels and managed from a single platform.

A ‘book now’ button can be embedded in property websites, allowing guests to book at any time, with automatic updates to availability and rates.

All reservations appear automatically in the booking screen, with confirmation emails sent to users and guests, and real-time availability updates to prevent double-booking.

Reservations can be color-coded on the booking chart, based on their source, company, travel agent, or any other criteria.