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RMS Cloud Logo

RMS Cloud

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Cloud-based outdoor hospitality property management software

(13)

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RMS Cloud Pricing, Features, Reviews and Alternatives

RMS Cloud FAQs

Q. What type of pricing plans does RMS Cloud offer?

RMS Cloud has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of RMS Cloud?

RMS Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does RMS Cloud support?

RMS Cloud supports the following languages:
Arabic, Chinese (Simplified), English, French, German, Japanese, Spanish, Thai


Q. Does RMS Cloud support mobile devices?

RMS Cloud supports the following devices:
Android, iPad, iPhone


Q. Does RMS Cloud offer an API?

Yes, RMS Cloud has an API available for use.


Q. What other apps does RMS Cloud integrate with?

RMS Cloud integrates with the following applications:
MYOB Business, Criton, Stripe, QuickBooks Online, Braintree, Xero


Q. What level of support does RMS Cloud offer?

RMS Cloud offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

RMS Cloud product overview

What is RMS Cloud?

RMS is a cloud-based hospitality property management solution designed to assist property managers and owners in managing bookings, availability, pricing, correspondence, billing, and more. The software is suitable for campgrounds, National Parks, RV parks, and marinas of all sizes, and can be deployed across multi-property environments, enabling groups and chains to manage data from all their properties in one system. Multi-properties have the ability to distribute inventory across numerous sites through integration with the global distribution system (GDS).

Key benefits of using RMS Cloud

  • The dashboard can be customised for different users, managers and departments, and gives a real-time snapshot of activity.

  • Inventory can be distributed across multiple channels and managed from a single platform.

  • An internet booking engine can be embedded in property websites, allowing guests to book directly at any time, with automatic updates to availability and rates.

  • All reservations appear automatically in the booking screen, with confirmation emails sent to users and guests and real-time availability updates to prevent double-booking.

  • Reservations can be color-coded on the booking chart, based on their source, company, travel agent or any other criteria.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    Videos
    Documentation
    In Person
    Webinars

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    Why am I seeing this?

    RMS Cloud pricing information

    Value for money

    4.3

    /5

    417

    Starting from

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    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    RMS Cloud features

    Functionality

    4.3

    /5

    417

    Total features

    142

    10 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third-Party Integrations
    Reporting & Statistics
    Activity Dashboard
    Reporting/Analytics
    Calendar Management

    Functionality contenders

    RMS Cloud users reviews

    Overall Rating

    4.4

    /5

    417

    Positive reviews

    89

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.58/10
    Rating distribution

    5

    4

    3

    2

    1

    244

    126

    30

    7

    10

    Pros
    Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain.
    My overall experience is really good. I've been using RMS for over a year now and I am super comfortable with using this system.
    Easy on a daily basics and very useful for what we need. And the support team is amazing.
    Cons
    At present there is a considerable lag and with the changes it can become frustrating.
    Group booking - hate how many clicks. I always struggle with rate setup.
    The program itself hangs constantly and as you need to work on it 12 hours a day its very frustrating and all the while you are paying through the nose.

    Overall rating contenders

    AH
    AvatarImg

    Alan H.

    Hospitality, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Rms is for non computer literate people

    Reviewed 5 years ago

    Quality product and easy to use

    Pros

    Rms is easy to use on the many platforms available. Because it is in the cloud it has allowed our business to operate without being tied to the office. It has provided flexibility to our managers by being able to have the work life balance that modern workplaces strive to provide

    Cons

    It doesn’t work well with Microsoft edge on some platforms

    CS
    AvatarImg

    Chip S.

    Hospitality, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RMS when you need to know how you are doing

    Reviewed 5 years ago

    Great

    Pros

    easy to make reservations for 1 person or large groups

    Cons

    Hard to set rates once a year keep changing how hey do it

    Vendor response

    Hello Chip, Thanks for taking some time out to write such good review!. You are correct RMS is quite configurable to satisfy the needs of all size properties, from the smallest park to the largest hotel enterprise. I am please to announce that our next free Webinar will be covering rates. A registration invite will appear on the RMS pop-up once time gets closer to the event in October.

    DB
    AvatarImg

    Danielle B.

    Leisure, Travel & Tourism, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Support almost non existant and you cant really talk to humans and when you do they brush you off

    Reviewed 3 years ago

    Would not recommend at all. Certainly have only found two staff easy to deal with [SENSITIVE CONTENT HIDDEN] being amazing.. The rest not so much.

    Pros

    When we first spoke to them they offered / really sold us on the product and it was a bit like following sheep. Its widely used so must be great - but certainly not for all industires. We like that it offers a booking system / management system all in one.... However ... Do your research !!

    Cons

    The software in itself is very complex and takes a lot of training to use - all of which you have to pay for becasue its outsourced. Once proficient I'm sure it offers everything you need although becasue they have tried to cover so many industries it very convoluted. The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this product....

    Vendor response

    Hi Danielle, thank you for your review. We take all feedback seriously and acknowledge your points raised. Our onboarding team will continue to work closely with you to resolve your concerns.

    pv
    AvatarImg

    preeti v.

    Leisure, Travel & Tourism, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Software and Customer Service

    Reviewed 4 years ago

    Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain :-)

    Pros

    The ease of using the software and amount of work that can be done with one product.

    Cons

    So far nothing, I'm learning things everyday and so far like it all

    MM
    AvatarImg

    Mark M.

    Hospitality, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Complete Package

    Reviewed 4 years ago

    Makes the rental of short term holiday letting so much easier

    Pros

    The software takes care of my trust account, end of month, making my life much easier.

    Cons

    They keep changing things.....they call it UPDATES......

    Vendor response

    Thank you for your kind comments and valuable feedback Mark

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