getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Konnect Insights Logo

Cloud-based customer experience platform

Table of Contents

Konnect Insights - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Konnect Insights overview

What is Konnect Insights?

Konnect Insights is a cloud-based platform, which helps manage brand reputation, customer details, feedback, and customer experience for businesses across aviation, finance, food and beverage, IT, hospitality, retail, media and various other industries.

Konnect Insights’ social listening module enables marketers to track brand conversations across the web and determine consumers’ sentiments, demographics, and influence through the dashboard. With the social CRM module, agents can resolve queries and manage workflows through queuing, ticket history, auto-assignment, and classification. Team members can identify trends, pain points, and hits and misses through the social analytics tool. With its crisis management module, users can detect the social media presence and receive notifications about their response in real-time.

Konnect Insights offers integration with third-party applications such as Slack, Yellow.ai, Knowlarity, HubSpot, and more. Users can create satisfaction surveys, determine agent performance, test ideas, and share learnings. The application enables professionals to design charts using advanced features such as pivoting, columns, dimensions, filters, and measures.

Starting price

500per user /
per month

Alternatives

with better value for money

Konnect Insights’s user interface

Ease of use rating:

Konnect Insights reviews

Overall rating

4.6

/5

19

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

12

7

0

0

0

Pros
“Excellent tool with great features and more importantly simple and beautiful user experience.”
MK

Manpreet K.

Digital Marketing Executive

“Entire team makes sure of excellent client management. Overall the tool is good for customization & serving us best value for money compare to other tools.”
SB

Shrutika B.

Social Insights Manager

“The Client service team is very proactive and always eager to help you. Frequent new feature releases are also very helpful.”
RG

Rohit G.

General Manager, Marketing

Cons
“Difficult to find documentation on some of the features of the product.”
AS

Amin S.

Online Reputation Manager

“There were some missing features. But Konnect Insights team added those on our request.”
RK

Rohini K.

Head - Group Corporate Communication

“Some results are discovered late and appear under new results, increasing the likelihood of the former getting missed. The structure of the export files could be more streamlined.”
SS

Salman S.

Head - ORM, Research and Analytics

Who uses Konnect Insights?

Based on 19 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Entertainment
Financial Services
Internet
Others

Use cases

- Not enough reviews
-
-
-
-
-

Konnect Insights's features

Features rating:

Audience targeting
Automated publishing
Brand tracking
Campaign analytics
Collaboration tools
Competitive analysis
Competitor monitoring
Customer engagement
Customizable reports
Dashboard
Engagement tracking
Influencer tracking
Multi-Account management
Multi-Channel data collection
Performance metrics
Post scheduling
Real-Time notifications
Reporting/Analytics
Reputation management
Sentiment analysis
Social listening
Social media monitoring
Trend analysis

Konnect Insights alternatives

Konnect Insights logo

Starting from

500

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brandwatch logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
monday.com logo
visit website

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brand24 logo
visit website

Starting from

199

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Konnect Insights pricing

Value for money rating:

Starting from

500

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Konnect Insights price and value

Value for money rating:

To see what individual users think of Konnect Insights's price and value, check out the review snippets below.

“Excellent tool with great features and more importantly simple and beautiful user experience.”
MK

Manpreet K.

Digital Marketing Executive

“Entire team makes sure of excellent client management. Overall the tool is good for customization & serving us best value for money compare to other tools.”
SB

Shrutika B.

Social Insights Manager

Konnect Insights integrations (3)

Konnect Insights support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

In Person
Live Online

Konnect Insights FAQs

Q. What type of pricing plans does Konnect Insights offer?

Konnect Insights has the following pricing plans:
Starting from: ₹500.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Konnect Insights?

Konnect Insights has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. Does Konnect Insights offer an API?

No, Konnect Insights does not have an API available.


Q. What other apps does Konnect Insights integrate with?

Konnect Insights integrates with the following applications:
Knowlarity, Slack, yellow.ai


Q. What level of support does Konnect Insights offer?

Konnect Insights offers the following support options:
Chat

Related categories