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LeadSquared vs Surefire CRM Comparison (2026)

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Good recommendations?

LeadSquared logo

LeadSquared

Surefire CRM logo

Surefire CRM

Overview

LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale.

Surefire CRM is a customer relationship management software designed to help mortgage businesses generate leads and streamline marketing operations. Supervisors can collect prospect information using custom forms, surveys or landing pages and store leads’ contact details in a centralized database.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

167

5

4

3

2

1

81

63

15

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

4.5

55

5

4

3

2

1

40

11

0

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

“What I liked least about LeadSquared is that some advanced customizations and reporting features can feel limited or less flexible, and occasional performance lags can affect the user experience.”
sy

shikha y.

Business Development Associate

“Key benefits include lead management, customizable workflows, marketing automation, robust CRM features, and detailed analytics.”
Verified reviewer profile picture

Ramnaresh Y.

Academic Counselor

“What I liked most about LeadSquared is its easy-to-use interface combined with powerful automation, which makes managing and converting leads much more efficient”
sy

shikha y.

Business Development Associate

Pros

“I liked how the system was extremely customizable, and came with a preset of campaign templates that were easy to edit.”
RG

Ron G.

Operations Manager

“Here it is March and after dozens of emails the dishonest sales has called last week to offer a reduction in our paid service to the basic plan for $499 a month for the remaining 3 months of our subscription.”
LA

Lloyd A.

Owner

“Once again we are also waiting for a response to our last email confirming the offer of $499 a month for the remaining portion of our subscription without a renewal.”
LA

Lloyd A.

Owner

Cons

“Leadsquared has some drawbacks including a clunky UI buggy search.”
Verified reviewer profile picture

Ramnaresh Y.

Academic Counselor

“Telephony integrations are buggy and face a lot of issues.”
Verified reviewer profile picture

Rishit U.

Associate Product Manager

“Limited costumer support is the main weakness”
MN

Mayank N.

Executive

Cons

“The response was they will not be able to cancel, this is a year subscription and they will have to charge the full amount (not a prorated amount or an early termination amount, THE WHOLE AMOUNT)!”
LA

Lloyd A.

Owner

“We finally demanded a cancelation in January which was ignored until we demanded again after a week of being ignored.”
LA

Lloyd A.

Owner

“No one answers their phone and you have to get to the executive level to receive a return call. If you don't have an internal team member to manage the crm for you and you're not a tech savvy person or just too busy of a sales person to deal with it you're going to hate this system. ”
JW

Jason W.

Owner

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features180
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Amortization Schedule
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Call Distribution
  • Autoresponders
  • CRM
  • CRM Integration
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Candidate Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Claims Management
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Community Management
  • Compliance Management
  • Computer Telephony Integration
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • EMR/EHR
  • Electronic Applications
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Triggered Actions
  • Fee Management
  • Field Sales Management
  • For ABA Industry
  • For Financial Institutions
  • For Healthcare
  • For Higher Education
  • For Insurance Industry
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Home Health Care Management
  • IVR
  • Interaction Tracking
  • Interactive Learning
  • Internal Chat Integration
  • Interview Scheduling
  • Inventory Management
  • K-12
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Learning Management
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Online Time Clock
  • Opportunity Management
  • Orientation Workflow Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Polls/Voting
  • Predictive Dialer
  • Prioritization
  • Prospecting Tools
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Referral Tracking
  • Refinance Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Marketing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Visual Presentation
  • Workflow Management
  • Total features28
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Amortization Schedule
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Call Distribution
  • Autoresponders
  • CRM
  • CRM Integration
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Candidate Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Claims Management
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Community Management
  • Compliance Management
  • Computer Telephony Integration
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • EMR/EHR
  • Electronic Applications
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Triggered Actions
  • Fee Management
  • Field Sales Management
  • For ABA Industry
  • For Financial Institutions
  • For Healthcare
  • For Higher Education
  • For Insurance Industry
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Home Health Care Management
  • IVR
  • Interaction Tracking
  • Interactive Learning
  • Internal Chat Integration
  • Interview Scheduling
  • Inventory Management
  • K-12
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Learning Management
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Optimization
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Online Time Clock
  • Opportunity Management
  • Orientation Workflow Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Polls/Voting
  • Predictive Dialer
  • Prioritization
  • Prospecting Tools
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Referral Tracking
  • Refinance Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Marketing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Visual Presentation
  • Workflow Management

Integrations

  • Total integrations20
  • Acuity Scheduling
  • Adobe Commerce
  • Ameyo
  • BigCommerce
  • Blend
  • BombBomb
  • CallRail
  • Calyx Point
  • Experience.com
  • Floify
  • Freshdesk
  • GoTo Webinar
  • Google Analytics 360
  • Instapage
  • LendingPad
  • LiveChat
  • MeridianLink Consumer
  • MeridianLink Mortgage
  • Meta for Business
  • Microsoft Outlook
  • Olark
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Twitter/X
  • Unbounce
  • WordPress
  • Zapier
  • Zendesk Suite
  • nCino’s Mortgage Suite
  • Total integrations11
  • Acuity Scheduling
  • Adobe Commerce
  • Ameyo
  • BigCommerce
  • Blend
  • BombBomb
  • CallRail
  • Calyx Point
  • Experience.com
  • Floify
  • Freshdesk
  • GoTo Webinar
  • Google Analytics 360
  • Instapage
  • LendingPad
  • LiveChat
  • MeridianLink Consumer
  • MeridianLink Mortgage
  • Meta for Business
  • Microsoft Outlook
  • Olark
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Twitter/X
  • Unbounce
  • WordPress
  • Zapier
  • Zendesk Suite
  • nCino’s Mortgage Suite