MailerLite vs Benchmark Email

Brevo

Mailchimp

Gmail

Brevo is a CRM and email marketing solution that helps businesses run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads. Teams can trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs.

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

Web Designer

The folks at MailerLite actually surprised me at how helpful they were in both the speed of their responses and the content of them too... like someone actually read my questions and actually answered them... not just sending me a link to their FAQ page, we've all had that kind of "no-help" help, and it can be maddening.

Videographer

The ease at which I've been able to create these assets has been fantastic - and when I've hit a roadblock and asked Customer Support for assistance the responses I've received have been very prompt and detailed - providing sufficient information - including annotated screenshots - to help me resolve my issue quickly and efficiently.

From newsletters to automated customer journeys—join 700,000 businesses scaling the easy way with MailerLite. 

A/B Testing

Activity Dashboard

Activity Tracking

Alerts/Notifications

Audience Targeting

Autoresponders

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

CAN-SPAM Compliance

Channel Management

Click Tracking

Contact Management

Content Management

Conversion Tracking

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Templates

Data Import/Export

Design Management

Drag & Drop

Drip Campaigns

Dynamic Content

Email Campaign Management

Email Distribution

Email Management

Email Marketing

Email Sequences

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

Form Builder

Forms Management

GDPR Compliance

Generative AI

Geolocation

HTML Editor

Image Library

Landing Pages/Web Forms

Lead Capture

Lead Generation

List Management

Location Tracking

Mailing List Management

Marketing Automation

Mobile Access

Mobile App

Mobile Optimization

Monitoring

Multi-Campaign

Multivariate Testing

Newsletter Management

Personalization

Process/Workflow Automation

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reporting/Analytics

Reporting & Statistics

Responsive Web Design

ROI Tracking

Sales Analytics

Scheduling

Search Marketing

Segmentation

SEO Management

Social Marketing

Social Media Integration

Spam Blocker

Subscriber Management

Subscription Management

Tagging

Team Management

Template Management

Third-Party Integrations

Visual Analytics

Web Forms

Website Management

Website Publishing Options

Workflow Management

WYSIWYG Editor

Reviews for MailerLite come from a wide variety of industries, including marketing and advertising (10% of reviewers), health, wellness and fitness (8%), and writing and editing (8%). The most frequent use case for MailerLite cited by reviewers is email marketing (81% of reviewers).

Users and use cases

The MailerLite integrations most frequently cited by reviewers are: WordPress (a website builder product rated 4.8 out of 5 for its integration with MailerLite), Zapier (an integration product, 4.7), and WooCommerce (an eCommerce product, 4.6).

Integrations

MailerLite is an email marketing solution offering key features such as email campaign management, marketing automation, list management, and mobile optimization, among others.

MailerLite

Web-based

iPhone

iPad

ActiveCampaign

Constant Contact

HubSpot Marketing Hub

GetResponse

AWeber

Flodesk

Moosend

SendGrid

Drip

Kajabi

Klaviyo

Zoho Campaigns

Squarespace

Omnisend

Campaign Monitor by Marigold

Free Plan

Growing Business

Advanced

Occasional slowness and lag

Founder

The website is rather slow and heavy with scripts, which can cause some frustration when using.

67% of reviewers feel negative about MailerLite’s performance and speed. Reviewers report that the platform can be slow to load, especially when importing contacts, navigating between sections, or editing large campaigns. Some users say the website and editor occasionally freeze or lag, which disrupts their workflow and causes frustration. They indicate that server delays and slow response times are noticeable during peak usage or after updates. Reviewers find these performance issues time-consuming, particularly when they need to complete tasks quickly or manage multiple projects.

Limited formatting flexibility

The rich text composer can be infuriating - the backspace button on the keyboard has some sort of bug in that scenario where it will just delete an entire email. But I've just got into the habit of writing in Word and copy pasting into the email editor.

48% of reviewers feel negative about MailerLite’s text and image formatting. Reviewers report challenges with the editor, such as restrictive blocks, limited font options, and image size constraints. Some users say formatting text and aligning images can be unintuitive, with issues like disappearing toolbars, cursor jumps, and difficulties in customizing layouts. They indicate that the visual builder offers limited choices and that certain tasks, like adding custom CSS or embedding media, are not straightforward. Reviewers find these limitations hinder their ability to create complex or visually unique designs.

Complex and clunky form management

Small Business Owner

It's also a small gripe, but editing forms takes a bit longer than it should, as you have to click through a few screens to finally save your updated form.

Content Creator

I tried embedding a form in my free Wordpress website but it didn't work even after the Mailerlite helpdesk also tried.

41% of reviewers feel negative about MailerLite’s forms functionality. Reviewers report that the form builder is not intuitive, requiring multiple steps and clicks to complete simple tasks. Some users say embedding forms on websites, customizing layouts, or linking forms to automations can be confusing and time-consuming. They indicate that the interface is sometimes slow to load, and options for advanced customization are limited. Reviewers find the process of managing and editing forms less efficient than expected, which impacts their ability to quickly capture leads or integrate with other tools.

Challenging account and domain processes

When you signup for Mailerlite's team takes 2-4 days to activate your account, so you can not use it instantly, you have to wait for their approval, I waited for 3 days :) and the website integration process is also strict.

59% of reviewers feel negative about MailerLite’s account and domain management. Reviewers indicate that the account approval process is strict, sometimes slow, and lacks transparency, leading to unexpected suspensions or access issues. Some users say domain authentication and verification are cumbersome, requiring technical steps that are not always clearly explained. They report difficulties with logging in, two-factor authentication, and managing multiple domains. Reviewers find it frustrating when accounts are limited or terminated without clear reasons, and they express concerns about the lack of effective appeal or recovery options.

Recurring bugs and glitches

The main problem I encounter is having to verify every time I sign in

Menopause Wellness & Weight Loss Coach

Sometimes there are glitches - there's an ongoing one that hasn't been resolved for several months.

42% of reviewers feel negative about MailerLite’s bugs and technical issues. Reviewers indicate that they encounter glitches in the editor, dashboard, and automation features, sometimes leading to confusion or extra work. Some users say they experience login problems, errors with forms or segments, and occasional system instability. They report that troubleshooting can be time-consuming, and not all issues are addressed promptly. Reviewers find these recurring bugs disrupt their workflow and can make the platform feel unreliable, especially when managing important campaigns.

Intuitive drag-and-drop editor

Owner

The drag-and-drop editor is intuitive and allows for customization of templates to fit my brand's aesthetic.

Mailerlite's drag and drop design feature for emails saves me a lot of time to design emails for my email marketing campaigns.

93% of reviewers feel positive about MailerLite’s drag-and-drop editor. Reviewers indicate the editor makes designing professional-looking emails and templates simple, even for those without coding or design experience. They appreciate the time-saving aspect, the ability to customize layouts, and the ease of creating visually appealing campaigns. Some users say the editor supports quick campaign creation and allows for brand consistency. Reviewers value the flexibility to build emails, landing pages, and forms efficiently, noting that the drag-and-drop functionality is a major factor in their productivity and satisfaction.

Beginner-friendly setup experience

95% of reviewers feel positive about MailerLite’s setup process. Reviewers appreciate the intuitive onboarding, clear instructions, and abundance of video tutorials that guide them through initial configuration. Some users say the platform is easy to deploy, even for those with limited technical experience, and find the step-by-step resources helpful for both basic and advanced tasks. They indicate that the setup is quick, allowing them to start campaigns without frustration. Reviewers value the supportive environment for beginners, noting that the process is straightforward and that training materials make it easy to train others.

Flexible email automation features

It has all the functions I need - different subscriber groups, automation, easy email editor, scheduling of emails, analytics.

94% of reviewers feel positive about MailerLite’s email automation. Reviewers indicate the automation tools are intuitive and allow for personalized customer journeys, such as onboarding sequences, autoresponders, and triggered emails. They appreciate the ability to segment subscribers and automate follow-ups, which saves time and increases engagement. Some users say the platform integrates well with other systems and supports complex workflows without overwhelming them. Reviewers value the flexibility to manage different subscriber groups and the ease of setting up automated campaigns, making it a practical solution for businesses of various sizes.

Comprehensive email marketing tools

Equestrian Mindset Coach

It has made email marketing accessible to me at a low cost while I grow my business while still providing me with all of the tools I need

Founder / Leader

It provides a no-nonsense, cost-effective, and robust platform for email marketing and subscription management.

96% of reviewers feel positive about MailerLite’s email marketing capabilities. Reviewers indicate the platform offers essential features for managing and segmenting large subscriber lists, tracking campaign performance, and creating engaging emails. They appreciate the cost-effectiveness, ease of use, and access to analytics that help refine marketing strategies. Some users say the platform’s integrations and templates make campaign management efficient. Reviewers find it suitable for both beginners and growing businesses, valuing its flexibility and affordability. They note that MailerLite simplifies the process of reaching and engaging audiences, making it accessible for users with varying technical skills.

Responsive and helpful support

President

Every customer support rep knew their stuff, and supporting documents were clearly laid out and explained for steps to optimize whatever we were doing. And support is 24/7 with very fast response in Chat.

94% of reviewers feel positive about MailerLite’s customer support. Reviewers appreciate the prompt, knowledgeable, and friendly assistance they receive when encountering issues or needing guidance. They indicate that support is available through multiple channels, including live chat, and that responses are detailed and solution-oriented. Some users say the support team goes above and beyond, providing step-by-step instructions and staying engaged until problems are resolved. Reviewers value the human touch and reliability, which gives them confidence in using the platform, especially when navigating new features or technical challenges.

Operations

I have it linked to my store, for sales, linked to a landing page to capture emails, and the auto sequence works great.

Deliverability has also been solid, and the platform includes extras like landing pages, popups, and even a website builder without needing additional tools.

Especilist in Institutional Culture

It has some usefull social media management and help with that with some tools that join your campaigns and others landing pages with your own followers from your social media channels.

Office Manager

It's a little simple looking in the unpaid version, there are customisable options but the templates are hard to completely brand the way we want to.

The features (landing pages x10, email automations and HTML editors) and support for the cost is fantastic compared to other, better known competitors.

director

You have an automation that uses the email you made in the campaigns. But all future edits you wanted to do in that automation, it needs to be done in automation and not in the saved copy you made earlier.. wot?

Fantastic for starting a free email list with a 1k free subscriber cap after which you have to pay.

After my automation triggered their algorithm, they banned my account, despite the fact that I followed all their terms of use. When I reached out to customer support, I got a generic, copy-paste response, and they never replied to my follow-up.

I pay the same rate as someone emailing their list daily or weekly, but only keep in touch maybe once per quarter unless I'm launching something.

Founder, Publisher, and Chief Editor

I liked everything least. But *LEAST* of the least I liked how they took away the "free 1,000 subscribers" tier which we—a NONPROFIT publisher—needed to thrive (for God's sake, we send a total of 2,500 emails PER YEAR), without warning and without a transition plan of any kind.

Manager

MailerLite’s intuitive interface, robust customization, powerful automation, affordable pricing, and detailed analytics make it a top choice for businesses seeking an effective and user-friendly email marketing solution.

UI UX designer

The interface is clean, the navigation is intuitive, and the workflow feels well-designed from a UX perspective.

Also, the emails are responsive on every device, I can track clicks as I send the emails over and update the subscriber base via CSV

Admin

The drag-and-drop editor makes it quick to design professional campaigns, and the automation tools are powerful yet simple to set up.

Head of Marketing

Clean UX/UI design, sufficient formatting options for newsletters, easy email automation and group segmentation.

Owner and Lead Designer

MailerLite has been a great addition to my tech stack for managing my e-mail marketing for launches and campaigns.  

Later, when preparing to send the next batch (~500 emails), our account was terminated for an alleged Terms of Service violation.

Mailerlite becaome my choice because of how simple it was to set up automations, how it was designed to scale with my paying subscriber list, and how easy it was to implement.

Although essential, a few years ago they updated their software significantly from Mailerlite Classic to the newer Mailerlite, but users who had emails/automations in Mailerlite Classic could not transfer most of their work across, so had to redo it manually in the newer system.

Author

Then, when I got really good at it, I started using it to do PA work for other authors to handle their Newsletters on their accounts(still do this now) and I love how fun it is to play with new design ideas.

MailerLite vs Benchmark Email Comparison (2026)

MailerLite

Benchmark Email

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives