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OptCulture
Cloud-based customer loyalty tool for retailers.
Last updated: October 2024
Price starts from
40
/user
Per month
Build your own loyalty program, engage customers, increase customer retention, and drive repeat purchases with OptCulture! At OptCulture we integrate directly to your point of sale system, e-commerce platform, and even physical forms. Leverage your data to create customer specific Email, SMS, and Whats App campaigns, or use your own branded App to send push notifications. Electronic Receipts custom designed and branded for your business, track able referral programs, and built in discount and promotional tools combined with all the relevant reporting make OptCulture an easy choice for Retailers to increase sales and grow their business!
Typical customers
Platforms supported
Support options
Training options
Value for money
5.0
/5
3
Starting from
40
/user
Per month
Value for money contenders
Functionality
4.3
/5
3
Total features
43
7 categories
Functionality contenders
Overall Rating
4.7
/5
3
Positive reviews
100
%
2
1
0
0
0
Overall rating contenders
Charles C.
Retail, 501-1,000 employees
Used daily for 1-2 years
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Been easy to use and customer service will help if needed.
Great customer service and easy to use. Customers get excited about the rewards.
I'm happy, really no cons You can do stuff like double point days. You can set it up to your business needs.
Joseph F.
Tobacco, 11-50 employees
Used daily for 6-12 months
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Optculture has become the most important part of our marketing strategy. It has given us a lot of abilities that we did not have before. I do not think we could do without. There have been some issues with the tech side, but they do not outweigh the importance of it to us.
The program works very well, It is our most effective marketing strategy. Being able to segment and target customers by many qualities is amazing. Plus, the reporting has been very useful to determine the effectiveness of campaigns. Despite a few tech issues, both the IT teams and the manager have been very available and have worked hard to settle any issues.
Sometimes understanding the logic of creating segments and campaigns is tricky, and there is no way to easily test these segments ahead of time. We had few times that we gave out very good deals to a larger group than was intended. Also, we have had attributes for segments that did not work correctly and had to be fixed by IT.
Matt G.
Retail, 1-10 employees
Used daily for 1-2 years
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Ease of use and support. Email promotions great value.
Has a few problems accessing customer loyalty during sales and updating points.
OptCulture has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of OptCulture?
OptCulture has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does OptCulture support?
OptCulture supports the following languages:
English
Q. Does OptCulture offer an API?
Yes, OptCulture has an API available for use.
Q. What other apps does OptCulture integrate with?
OptCulture integrates with the following applications:
Ginesys, Heartland Retail, Retail Pro
Q. What level of support does OptCulture offer?
OptCulture offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)