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Podium vs GetMoreReviews Comparison (2026)

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Podium logo

Podium

GetMoreReviews logo

GetMoreReviews

Overview

Cloud-based AI platform for local and SMB businesses unifying text, phone, email, social, reviews, and payments in a single inbox.

GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

129

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

526

5

4

3

2

1

326

111

29

14

46

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

4.7

148

5

4

3

2

1

107

36

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

“The ability to have all customer records including messages and call records quickly accessible allows for better insight into the entire job lifecycle.”
LK

Larry K.

IT Manager

“Total Comfort is overall very pleased with Podium and the abilty to have our customers text us directly through our website.”
EB

Erika B.

Sales Administrative Assistant

“Including if capturing the phone number of who is calling so if there is a disconnection we can call back.”
JL

Jessica L.

Dispatcher, Project manager, Purchasing manager

Pros

“We use this primarily for review generation by sending text message requests after we complete a job for a customer.”
GF

Gary F.

Owner

“I suspended my subscription during COVID since our service unfortunately took a hit but signed up again after everything returned to normal and I've been using them since. While they are expensive, my online reputation is incredibly valueable to me.”
NA

Nicholas A.

Manager

“Easy to bulk upload contacts from a CSV, easy to craft both text and email requests, and get negative and positive feedback”
NA

Nicholas A.

Manager

Cons

“Email responses took weeks, and phone calls went unanswered entirely. When we requested to cancel our account, that request was ignored, and Podium continued charging us for six additional months after we tried to cancel.”
JO

Jim O.

CEO

“We ran into significant system downtime on multiple occasions, and each time, we couldn't get anyone from support to help us troubleshoot or resolve the issue in a reasonable timeframe.”
JO

Jim O.

CEO

“They refused to cancel our plan citing 4 year old contract for auto renewal signed by an employee no longer with the company and absolutely refused to do the right thing and terminate the contract.”
JT

Justin T.

COO

Cons

“When we do not receive a review, we find that we have to delete the contact and reinput them to send another round of emails. ”
JS

Jennifer S.

Client Experience Director

“Most of the reviews are not incentivized which decrease the will to write more reviews regarding the useful and new software.”
LB

Lakshay B.

Recruitment Professional

“my workforce deals with a ton of non-paying customers who never want to spend a penny.”
NA

Nicholas A.

Manager

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features138
  • 2-Way Messaging
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Batch Communications
  • Before & After Pictures
  • Billing & Invoicing
  • Brand Management
  • CRM
  • CRM Integration
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Chat/Messaging
  • Client Communications
  • Client Management
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Consent Forms
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Advocacy
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • E-Prescribing
  • E-Prescribing and Lab Orders
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • For Medical Spas
  • Forms Management
  • Generative AI
  • HIPAA Compliant
  • In-Person Payments
  • Inbox Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Loyalty Management
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Mass Texting
  • Media Monitoring
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Location
  • Multiple Payment Options
  • Negative Feedback Management
  • Offline Form
  • On-Demand Communications
  • Online Booking
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Photo Management
  • Point of Sale (POS)
  • Practice Management
  • Predictive Analytics
  • Proactive Chat
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scoring
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Visual Analytics
  • Website Integration
  • White Label
  • Widgets
  • Total features45
  • 2-Way Messaging
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Batch Communications
  • Before & After Pictures
  • Billing & Invoicing
  • Brand Management
  • CRM
  • CRM Integration
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Canned Responses
  • Chat/Messaging
  • Client Communications
  • Client Management
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Consent Forms
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Advocacy
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • E-Prescribing
  • E-Prescribing and Lab Orders
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • For Medical Spas
  • Forms Management
  • Generative AI
  • HIPAA Compliant
  • In-Person Payments
  • Inbox Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Loyalty Management
  • Loyalty Program
  • Marketing Automation
  • Marketing Management
  • Mass Texting
  • Media Monitoring
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Location
  • Multiple Payment Options
  • Negative Feedback Management
  • Offline Form
  • On-Demand Communications
  • Online Booking
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Photo Management
  • Point of Sale (POS)
  • Practice Management
  • Predictive Analytics
  • Proactive Chat
  • Promotions Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scoring
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Visual Analytics
  • Website Integration
  • White Label
  • Widgets

Integrations

  • Total integrations9
  • CompanyCam
  • Connect CRM
  • FareHarbor
  • FieldEdge
  • Google Workspace
  • Housecall Pro
  • QuickBooks Online
  • ServiceTitan
  • Tekmetric
  • Zapier
  • Total integrations1
  • CompanyCam
  • Connect CRM
  • FareHarbor
  • FieldEdge
  • Google Workspace
  • Housecall Pro
  • QuickBooks Online
  • ServiceTitan
  • Tekmetric
  • Zapier