Prisync Reviews

I get the data that I need about the pricing of our competitors in an easy to use format. The API and customer support are excellent.

It's a simple product, and does exactly what I need.

I use Prisync to ensure that our pricing is competitive. We sell products online and need to ensure that our prices are not higher. This tool gives me several different ways to look at the data.

The only issue I have with Prisync is that there are times that the link seems that it doesn't work for particular websites so the competitor pricing doesn't appear in these instances.

This software delivers its promise with a very high reliability. It is very easy to configure from within and the support on the dashboard is fantastic

It was a difficult to connect the api to our manages store, since there was not ready made plugin.

It helps us track the price and availability of all our key products at all our key resellers. It also saves a lot of time since doing this manually would take much longer.

It took long to start using Prisync; to get all the products we want to track entered into the system.

The one thing I like most about Prisync is the ability to analyze and follow up on development of our listings at resellers globally, the availability and the price deviations - both deviations between resellers and deviations compared to competitors. A user-friendly portal makes it easy to updated products and add new items when needed. The people at Prisync have been very helpful from start in setting up the accounts, making customizations, and help with technical obstacles at different resellers webpages. I warmly recommend using Prisync if you are interested in the listings, availability, and price information of your and your competitors products.

The most challenging with tool, and most time-consuming, was to onboard the products and making sure each account retrieved the data correctly from the resellers webpage. This required many hours of work and months before everything was correctly set up. Issues with the URLs such as not retrieving the correct stock information, prices differing in the portal compared to the daily excel files, or websites that are 'blocking' the tool from retrieving the data. Additionally, these issues was not identified by Prisync from start, but from our usage of it where a lot of the data still needed to be gathered manually. The daily excel reports includes a lot of information which could be simplified. To fully use the data retrieved by the tool it is required that you have some Excel skills of your own to get a better overview and analysis of the data retrieved by the tool.

The setup and ease of use. Support is incredible!

There is nothing I don't like. I enjoy every part of Prisync.

The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.

There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.

We were looking for a tool that could help us monitors our competitor's prices. We decided to try Prisync and have to say we are very delighted with our choice. This tool is straightforward to use; the information provided is very valuable and easy to understand. All in all, great tool, great team, great company and great experience.

For whatever reason, if any of the prices have a tracking issue, support is easily reachable. The support team are very active in dealing with your requests, quick to fix and notify you when that request has been fixed.

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box". To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

I like the daily ease of use of this product

I would prefer a weekly summary report than a daily report

The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time.

I honestly do not have anything bad to say about this software.

Easy, intuitive interface, great customer service, very good value for money.

Automated competitor match could be released already, it would make software even more powerful.

Visual presentation of your price position Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Points that could be improved: 1. possibility to update the product cost, product name, brand and category via the batch import tool 2. don't treat URL's with multiplicator/divider as separate competitor 3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link) 4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

it does it job perfect, and it has the right possibilities to scrape our competitors website, even though the data is sometimes in specific formats. short line with the customer support

extra conditions to define your smart price would be great

It is extremely intuitive to use and very efficient. We only tested the professional version that was extremely helpful to keep an eye on prices but we will upgrade to the premium version as we need it for more than 100 products and also are looking forward to test the market place feature. We will also benefit from the API integration feature.

Cannot think of one. The only downside I see is that the basic version does not have the API integration feature.

Good in tracking competitor's price movement. App easy to use, friendly customer service.

Manual search and adding competitor's URL.

easy to add and compare with links instead on google shopping EAN code.

we have more domains with the same product but in different languages. we want to compare with different countries that makes it time consuming . but if it is done it is great.

- the fact that is very easy to use, very good user experience - the possibility of batch uploading products - the customer service is impressive, everyone is very helpful

- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account. - the fact that price history is shown just for the previous 30 days

Great insight into your competition. Tracks price changes and Out of stock The app lets you enter the cost of goods, so it is easy to work out if your products are profitable.

Would love them to provide a calculator for the mark up on your item. As you have the ability to put in cost of goods

Easy to use. Great customer service. Great User Experience. Dashboard and search add to a great user experience.

It would be easier to use if product compared our the products on our website with the products of websites we entered. A lot of energy in making sure spreadsheets are apples to apples in product comparison.

Extremely easy to use, Helpful daily updates deliver the information we need at a glance Filters make it simple to get down into the granular detail by category/brand/competitor Fantastic service, particularly when running large imports and updates Easy to upgrade the plan when you need more tracking

No cons were added to this review

Prisync will send you 2 excel files (also downloadable) daily on the tracked items. The excel formatting is consistent and easy to do post analysis with

Competitors often update their URLs, causing them to be dead. We are not updated on such outdated/dead links and we usually only find out about them by way of chance. The last time I spoke to Prisync, they are already working on this feature. Looking forward to the great improvement!

Its is available on excel thru export of the data and back up all information you have inputted. Work great for analyzing data and giving reports.

When it come to receiving the email's daily wish there was a weekly option and to compress all the categories of one person in to one mail.

Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem.

Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile.

Ease of use

My model numbers are currently muddled in upper and lower case which looks confusing. This was done by error when you did an automated data input for us. You say you cant correct it, which I find hard to believe.