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QuestionPro vs UmfrageOnline Comparison (2026)

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QuestionPro

UmfrageOnline

Overview

QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.

UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

545

441

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

4.6

1.7K

1.1K

553

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“It makes me look like a miracleworker to my staff when I tell them that we can use QuestionPro to put up a professional-looking survey, then take the results from this 3rd party software and upload them back to our CRM, using an embedded ID to link it back to our records.”

Christopher M.

Data Manager

“It is an easy-to-use and reliable platform for creating and managing surveys, with intuitive survey design tools and useful features for collecting feedback.”

Andrea Z.

Chief Admin Officer

“The set up was easy, the dashboard is laid out in an intuitive way, and the surveys are simple links that can be inserted into any text, button, images - whatever you'd like to use to start your customers off on their survey with you. And if you work in the nonprofit sphere, they are by far your best option!”

Jared M.

Web and Analytics Manager

Pros

“Real-time data analysis and export options in multiple formats, like Excel and PDF, are incredibly helpful for detailed reporting.”

Davide D.

Marketing manager

“It is reliable, easy to navigate, and offers a professional way to create and analyze surveys. Whether I needed it for small feedback forms or large-scale research, it consistently delivered great results.”

Davide D.

Marketing manager

Cons

“However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans.”