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QuestionPro Pricing, Features, Reviews and Alternatives
QuestionPro product overview
What is QuestionPro?
QuestionPro is a leading SaaS survey solutions company providing a wide range of applications to measure and manage customer experience, employee engagement, and the pulse of the audience. Collect data and gain insights that help you make smarter decisions.
Key benefits of using QuestionPro
• QuestionPro supports multimedia integration through which survey designers can customize surveys with smileys, emoticons, pictures, videos, designer scales and more; making it interactive for respondents.
• QuestionPro offers complete control over the survey, allowing clients to make certain fields mandatory for completion by respondents before they can exit the survey.
• With QuestionPro, users can share surveys with respondents in both online & offline modes; distribute surveys via email, mobile, Facebook, QR codes and other platforms.
• QuestionPro offers multilingual functionality that allows users to create surveys in more than 75 global languages including Chinese, Japanese, Arabic & Hebrew.
Typical customers
Platforms supported
Support options
Training options
QuestionPro pricing information
Value for money
4.5
/5
198
Starting from
1548
/user
Per year
Value for money contenders
QuestionPro features
Functionality
4.5
/5
198
Total features
61
4 categories
Functionality contenders
QuestionPro users reviews
Overall Rating
4.7
/5
198
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.98/10
5
4
3
2
1
151
36
4
2
5
Lukasz K.
PD
Philip D.
MM
Michael M.
KW
Kerri W.
KW
Kerri W.
Afonso H.
Overall rating contenders
Gil P.
Founder & CEO
Marketing and Advertising, 1-10 employees
Review source
Transcript
Gil P.: I'm Gil. I'm founder and CEO of my company. I give QuestionPro a five. And if you want more information...
Lukasz K.
Verified reviewer
Nonprofit Organization Management, 1-10 employees
Used monthly for 2+ years
Review source
Share this review:
It’s a great software and definitely very advance at best cost to benefit ratio. I tested a lot of different programmes and love this one.
I really like I can design a survey with bells and whistles and send it through to people to respond on any device. It’s very well done software.
I think the survey design is easy and swift and export is a piece of cake. I would have liked an ability to get a link to distribute from the dashboard.
Thomas P.
Nonprofit Organization Management, 11-50 employees
Used monthly for 2+ years
Review source
Share this review:
QuestionPro has always had very helpful and responsive support. Once you get comfortable to their system it is easy to build impressive surveys very quickly.
QuestionPro offers a nonprofit version that has some of their most powerful features. As a nonprofit we are always looking for software that allows us to gain insight into our impact on a tight budget.
QuestionPro is a very powerful software and many feature are far above what a simple survey would require. It does take a bit of time to sift through everything to find the right features for a survey.
Geoff M.
Marketing and Advertising, 11-50 employees
Used other for 1-2 years
Review source
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It was fairly easy to set up a survey.
We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY!!! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the...
Todd K.
Legal Services, 1-10 employees
Used monthly for 6-12 months
Review source
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We were looking for a product to help us connect with our supporters. We wanted to survey their feelings about our organization, while also showing gratitude for their involvement. QuestionPro allowed us to do both, and was so easy to deploy.
Nothing! The software was easy to understand and deploy.
Deb K.
Nonprofit Organization Management, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
We work with and for people who have intellectual/developmental disabilities. The tool has many wonderful features that we've been able to take advantage of to make the resources we create with it more use-friendly, especially for those who don't read, or don't read fluently. We create video voice overs of our surveys, which we host on on YouTube channel. The ability to add those to the items we create is a game-changer for us!
The price is definitely a plus. We first heard about QuestionPro through the non-profit resource TechSoup.org. We'd been using a different survey tool at the time, which was more expensive and didn't have nearly as many features.
We haven't used any of the additional features due to pricing. Allowing a 2nd staff members to access our organization's account would also be cost-prohibitive, but as a small organization, I am really the only full-time user, so we deal with it.
QuestionPro FAQs and common questions
Q. What type of pricing plans does QuestionPro offer?
QuestionPro has the following pricing plans:
Starting from: $1548.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of QuestionPro?
QuestionPro has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does QuestionPro support?
QuestionPro supports the following languages:
Arabic, English, French, Portuguese, Japanese, Chinese (Traditional), Chinese (Simplified), Danish, Dutch, Hebrew
Q. Does QuestionPro support mobile devices?
QuestionPro supports the following devices:
Android, iPad, iPhone
Q. Does QuestionPro offer an API?
Yes, QuestionPro has an API available for use.
Q. What other apps does QuestionPro integrate with?
QuestionPro integrates with the following applications:
HubSpot Marketing Hub, Dropbox Business, Google Docs, Marketo Sales Connect, Twitter, Salesforce Sales Cloud, LinkedIn for Business, Meta for Business
Q. What level of support does QuestionPro offer?
QuestionPro offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
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