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QuestionPro Pricing, Features, Reviews and Alternatives
QuestionPro FAQs
Q. Who are the typical users of QuestionPro?
Q. What languages does QuestionPro support?
Q. Does QuestionPro support mobile devices?
Q. What other apps does QuestionPro integrate with?
QuestionPro product overview
What is QuestionPro?
QuestionPro is a leading SaaS survey solutions company providing a wide range of applications to measure and manage customer experience, employee engagement, and the pulse of the audience. Collect data and gain insights that help you make smarter decisions.
Key benefits of using QuestionPro
• QuestionPro supports multimedia integration through which survey designers can customize surveys with smileys, emoticons, pictures, videos, designer scales and more; making it interactive for respondents.
• QuestionPro offers complete control over the survey, allowing clients to make certain fields mandatory for completion by respondents before they can exit the survey.
• With QuestionPro, users can share surveys with respondents in both online & offline modes; distribute surveys via email, mobile, Facebook, QR codes and other platforms.
• QuestionPro offers multilingual functionality that allows users to create surveys in more than 75 global languages including Chinese, Japanese, Arabic & Hebrew.
Typical customers
Platforms supported
Support options
Training options
Not sure about QuestionPro? Compare it with a popular alternative
Starting from
99
Per month
Flat Rate
Starting from
224
Per month
Flat Rate
QuestionPro pricing information
Value for money
4.7
/5
374
Starting from
99
Per month
Flat Rate
Pricing options
Value for money contenders
QuestionPro features
Functionality
4.7
/5
374
Total features
63
4 categories
Most valued features by users
Functionality contenders
QuestionPro users reviews
Overall Rating
4.7
/5
374
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.27/10
301
61
5
2
5
Afonso H.
Overall rating contenders
Gilbert P.
Founder & CEO
Marketing and Advertising, 1-10 employees
Review source
Transcript
Gil P.: I'm Gil. I'm founder and CEO of my company. I give QuestionPro a five. And if you want more information...
Mark T.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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It has been great. They do make you jump through a couple hoops each year but, in the grand scheme of things, very minimal.
QuestionPro is great software for what we need. We initially got it because we wanted something that could run offline and on tablets and then be synced at a later time. We ended up not using that use case but have continued to use it for our intake form. It is great because it is very easy to customize question and add and format as necessary. It is a little bit of overkill for what we need but...
For what we use it for, there is nothing that I really dislike. I would say it may be a little complicated for our needs. It is also a little industrial as opposed to some other solutions that are more consumer centric. But those a far outweighed by the features and value of the product.
Kenneth F.
Nonprofit Organization Management, 51-200 employees
Used weekly for 2+ years
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I love the fact that my survey reports are emailed directly to me once a week!
The first time that we tried to set up a survey it was a little difficult to understand, but once you are familiar with the program it is great!
Kerri W.
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When signing up for QuestionPro, we signed up specifically to use their "FlexGrid" question. I emailed specifically asking which level of membership we needed in order to use this question and was told we needed a corporate membership. Weeks after signing up, after paying and as we were preparing to pilot our study, the flex grid question was suddenly no longer available. When I questioned this,...
No pros were added to this review
The data from this survey is completely unreliable and cannot be used for any research. We have to re-run our survey and re-contact all participants.
Chelsea C.
Nonprofit Organization Management, 11-50 employees
Used weekly for 2+ years
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Great! QuestionPro is one of the most affordable survey softwares out there. It makes it no only easy to create surveys - but it is also easy to analyze the data!
QuestionPro is incredibly intuitive and easy to use and implement. I was able to figure out to use the software without any guidance.
Sometimes the more complicated features, like skip logic, requires a little bit of reading of the resources provided by QuestionPro.
Meghan L.
Hospital & Health Care, 51-200 employees
Used monthly for 2+ years
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It is so easy to navigate and it is great to be able to customize with different question formats, logic for scoring, and even the hyperlink!
Sometimes it is harder to locate some analytics that I need but I don't need analytics that frequently so it isn't as big of a deal.
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