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QuestionPro
Best SaaS survey solutions
(15)
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QuestionPro Pricing, Features, Reviews and Alternatives
QuestionPro FAQs
QuestionPro has the following pricing plans:
Starting from: $99.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of QuestionPro?
QuestionPro has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does QuestionPro support?
QuestionPro supports the following languages:
Arabic, English, French, Portuguese, Japanese, Chinese (Traditional), Chinese (Simplified), Danish, Dutch, Hebrew
Q. Does QuestionPro support mobile devices?
QuestionPro supports the following devices:
Android, iPad, iPhone
Q. Does QuestionPro offer an API?
Yes, QuestionPro has an API available for use.
Q. What other apps does QuestionPro integrate with?
QuestionPro integrates with the following applications:
HubSpot Marketing Hub, Dropbox Business, Google Docs, Marketo Sales Connect, Twitter/X, Salesforce Sales Cloud, LinkedIn for Business, Meta for Business
Q. What level of support does QuestionPro offer?
QuestionPro offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
QuestionPro product overview
What is QuestionPro?
QuestionPro is a leading SaaS survey solutions company providing a wide range of applications to measure and manage customer experience, employee engagement, and the pulse of the audience. Collect data and gain insights that help you make smarter decisions.
Key benefits of using QuestionPro
• QuestionPro supports multimedia integration through which survey designers can customize surveys with smileys, emoticons, pictures, videos, designer scales and more; making it interactive for respondents.
• QuestionPro offers complete control over the survey, allowing clients to make certain fields mandatory for completion by respondents before they can exit the survey.
• With QuestionPro, users can share surveys with respondents in both online & offline modes; distribute surveys via email, mobile, Facebook, QR codes and other platforms.
• QuestionPro offers multilingual functionality that allows users to create surveys in more than 75 global languages including Chinese, Japanese, Arabic & Hebrew.
Typical customers
Platforms supported
Support options
Training options
Not sure about QuestionPro? Compare it with a popular alternative
Starting from
99
Per month
Flat Rate
Starting from
0
Flat Rate
QuestionPro pricing information
Value for money
4.8
/5
464
Starting from
99
Per month
Flat Rate
Pricing options
Value for money contenders
QuestionPro features
Functionality
4.7
/5
464
Total features
64
5 categories
Most valued features by users
Functionality contenders
QuestionPro users reviews
Overall Rating
4.8
/5
464
Positive reviews
97
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.31/10
380
72
5
2
5
Afonso H.
Overall rating contenders
Catriona R.
Managing Director
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Catriona: My name's Catriona. I am the managing director of BRCA in BC, and my rating of QuestionPro...
Gilbert P.
Founder & CEO
Education Management, 1-10 employees
Review source
Transcript
Gil P.: I'm Gil. I'm founder and CEO of my company. I give QuestionPro a five. And if you want more information...
Mark T.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
It has been great. They do make you jump through a couple hoops each year but, in the grand scheme of things, very minimal.
QuestionPro is great software for what we need. We initially got it because we wanted something that could run offline and on tablets and then be synced at a later time. We ended up not using that use case but have continued to use it for our intake form. It is great because it is very easy to customize question and add and format as necessary. It is a little bit of overkill for what we need but...
For what we use it for, there is nothing that I really dislike. I would say it may be a little complicated for our needs. It is also a little industrial as opposed to some other solutions that are more consumer centric. But those a far outweighed by the features and value of the product.
Eric M.
Nonprofit Organization Management, 1-10 employees
Used monthly for 2+ years
Review source
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QuestionPro's functionality and features offer a premium survey platform when compared to others. It has exactly what we need to get the data and information we need from our audience. I highly prefer QuestionPro over other platforms.
The features provided in QuestionPro are light years beyond what is offered in more common survey platforms.
QuestionPro does take a bit of a learning curve for those who are unfamiliar with survey design, but this can be easily overcome.
Niyati S.
Nonprofit Organization Management, 1-10 employees
Used monthly for 2+ years
Review source
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We use questionpro for our data collection needs across various projects, and the experience has been amazing. customized forms allows us to create surveys to our specific need, he analytics feature is particularly impressive, The user-friendly interface and the wide range of question types available make it easy to design and distribute surveys.
Some bug fixes required in several places. overall a great app.
Kerri W.
Review source
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When signing up for QuestionPro, we signed up specifically to use their "FlexGrid" question. I emailed specifically asking which level of membership we needed in order to use this question and was told we needed a corporate membership. Weeks after signing up, after paying and as we were preparing to pilot our study, the flex grid question was suddenly no longer available. When I questioned this,...
No pros were added to this review
The data from this survey is completely unreliable and cannot be used for any research. We have to re-run our survey and re-contact all participants.
Christopher A.
Government Administration, 1,001-5,000 employees
Used monthly for 2+ years
Review source
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Our overall experience has been very good. For the types of surveys we do as local government, we have been able to meet our needs with the 'non-profit' license just fine.
We get nearly everything the software offers on our non-profit account. Support has traditionally been very responsive for us!
There are just a few limitations with the non-profit account, but they are mostly things we rarely need anyway. We recently stumbled upon a limitation that left us baffled: some complex questions aren't included in the analytics dashboard. But there isn't even a list of them to refer to ahead of time. Also, limited to just one person that can use it.
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