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Manago AI vs Positive User Comparison (2026)
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Good recommendations?
Manago AI
4.5
(253)5
175
4
53
3
17
2
4
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Positive User
4.5
(68)5
47
4
17
3
1
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Use SALESmanago to implement extremely effective marketing solutions in your ecommerce. Find out more about your customers and how to reach them successfully!
Live chat that tells you who you speak with. Communicate personally or send automated messages.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
253
5
4
3
2
1
175
53
17
4
4
- Value for money
- Ease of use
- Features
- Customer support
85%
would recommend this app4.5
68
5
4
3
2
1
47
17
1
0
3
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“Thanks to the use of advanced communication scenarios, we can better respond to customer expectations while saving time and increasing the effectiveness of individual campaigns.”
MB
Monika B.
Direct Specialist
“It offers extensive capabilities, from segmentation and automation to communication personalization and multichannel customer engagement, making it possible to run highly tailored campaigns for different customer groups.”
EG
Ewa G.
Senior Marketing Automation Specialist
“From a user experience perspective, the platform is fast, reliable, and designed with marketers in mind. Once the tracking and integrations are in place, it becomes very efficient to manage campaigns, monitor performance, and continuously optimize strategies.”
AC
Alfredo C.
Customer success consultant
Pros
“We spent a lot of time and resources integrating User.com with our process and tools. But we had to move away from User.com.”
Eldar G.
CEO
“It offers a free 30-day trial version to familiarize you with its environment, Sarbacane is easy to use and very ergonomic.”
Francois P.
Service provider
“We are using User.com to welcome, onboard, support and reengage our users and customers.”
Izabela H.
Growth Catalyst
Cons
“Over the past year, we have had to disable the integration several times because it has crashed our entire online store.”
VT
Ville T.
CFO
“Long page load times are sometimes a nuisance.”
MG
Magda G.
Digital Marketing Specialist
“Can be quite complicated when setting up with the amount of options available”
BG
Bhupinder G.
Director
Cons
“UX is terrible, even for experienced support people it's hard to navigate or find something, yes we used Intercom and Zendesk so we can easily compare them;- complicates very simple processes, so we always had to look for ways to overcome them or spend much more time solving them, instead of focusing on providing excellent support to our customers;- it provides so many features, but they are all basic or limited, so we usually had to think about how to create another workaround for the missing thing in User.com instead of doing our job;- hidden charges for attached files in letters/chats, this information is not on their pricing page.”
Eldar G.
CEO
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features96
- 2-Way Messaging
- @mentions
- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Click Tracking
- Client Database
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Integration
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- Forms Management
- Full Text Search
- GDPR Compliance
- Geotargeting
- HTML Editor
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- MMS
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Newsletter Management
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Modeling
- Preview Functionality
- Proactive Chat
- Product Recommendations
- Progress Tracking
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recommendations
- Referral Tracking
- Reminders
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- SMS Marketing
- SMS Notifications
- Sales Analytics
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone
- Source Tracking
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Workflow Automation
- Workflow Management
- Total features180
- 2-Way Messaging
- @mentions
- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- Behavior Tracking
- Behavioral Analytics
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Click Tracking
- Client Database
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Integration
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- Forms Management
- Full Text Search
- GDPR Compliance
- Geotargeting
- HTML Editor
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- MMS
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Newsletter Management
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Modeling
- Preview Functionality
- Proactive Chat
- Product Recommendations
- Progress Tracking
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recommendations
- Referral Tracking
- Reminders
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- SMS Marketing
- SMS Notifications
- Sales Analytics
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone
- Source Tracking
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Workflow Automation
- Workflow Management
Integrations
- Total integrations19
- 1ShoppingCart
- Adobe Commerce
- Airtable
- BigCommerce
- Calendly
- CoreCommerce
- Drupal
- EKM
- Firmao CRM
- FreshMail
- Freshdesk
- FullContact
- Gmail
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Instapage
- Involve.me
- Joomla
- Kajabi
- Meta for Business
- Omniconvert
- OpenCart
- Pinnacle Cart
- PrestaShop
- Salesforce Platform
- Salesforce Sales Cloud
- Salesloft
- Segment
- Shift4Shop
- Shopify
- Shopify Plus
- Shopware
- Slack
- Squarespace
- Stripe
- Stripe Billing
- Trello
- Twilio
- Twitter/X
- Typeform
- VTEX
- Weebly
- Wix
- WooCommerce
- Woodpecker
- WordPress
- Zapier
- Zoho CRM
- Zoom Workplace
- Total integrations40
- 1ShoppingCart
- Adobe Commerce
- Airtable
- BigCommerce
- Calendly
- CoreCommerce
- Drupal
- EKM
- Firmao CRM
- FreshMail
- Freshdesk
- FullContact
- Gmail
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Instapage
- Involve.me
- Joomla
- Kajabi
- Meta for Business
- Omniconvert
- OpenCart
- Pinnacle Cart
- PrestaShop
- Salesforce Platform
- Salesforce Sales Cloud
- Salesloft
- Segment
- Shift4Shop
- Shopify
- Shopify Plus
- Shopware
- Slack
- Squarespace
- Stripe
- Stripe Billing
- Trello
- Twilio
- Twitter/X
- Typeform
- VTEX
- Weebly
- Wix
- WooCommerce
- Woodpecker
- WordPress
- Zapier
- Zoho CRM
- Zoom Workplace
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