The #1 All-in-one Marketing Automation Platform for SMB
4.54/5 (162 reviews)
Pros
Salesmanago has a broad spectrum of useful features, very good support and intuitive interface, all features wizards works really easily. And the most important thing it works great and make profits for our customers. They also upgrade the tool very often with useful new features.
Cons
I couldn't make on my own individual dynamic mail template outside the drag&drop wizard. Proper and full integration takes time.
Rating breakdown
Likelihood to recommend: 10/10
We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system.
Pros
It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system.
As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale.
They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly.
We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features.
The pricing is one of the lowest compared to other solutions, and they are very flexibel. [SENSITIVE CONTENT HIDDEN]
Cons
The site needs a UX rethink, but we did not experienced any serious issues.
Rating breakdown
Likelihood to recommend: 10/10
We started using it for automated E-Mails and are beginning to dive deeper into customer segmentations and automated workflows. So far all our expectations were met and if we came up with custom ideas/problems the support team was very accomodating and always quick to find a solution.
Pros
* ease of setting up workflows
* outstanding customer support
* seemingly endless possibilites
* perpetual development to stay "state-of-the art"
Cons
* this far all our expectaions were met and we don't have any complaints
Rating breakdown
Likelihood to recommend: 9/10
Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.
Pros
Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.
Cons
Email formatting problems and slow technical response. The training material is not always easy to understand.
Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients.
Just in case, I am leaving you my email address which is anastasia.chaykina@salesmanago.pl - feel free to contact me in case you need any support from my side.
As promised, I will get back to you along with your project manager.
Best regards,
Anastasia Chaykina
Rating breakdown
Likelihood to recommend: 3/10
Pros
SALESmanago is a system that offers many functionalities that have a real and positive impact on sales in Ecommerce. The system allows you to effectively acquire new customers and use the existing database in a multi-channel manner. The help of the tutor during onboarding is invaluable and invaluable. We hope for further fruitful cooperation.
Cons
Basically I see no "cons" while using SALESmanago. They give what they promise.
Rating breakdown
Likelihood to recommend: 9/10
The price of using SALESmanago software depends of two factors - the size of the base and the selected package. The system license is available in Essential, Professional and Enterprise versions.
The number of actions (mailing campaigns, SMS and other actions) are not limited.
We offer:
Free Onboarding for everyone
Free Proof of Concepts
More information about our pricing you can find on website https://www.salesmanago.com/info/pricing.htm
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