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Snap Survey Software Logo

Cloud based survey and feedback management platform

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Snap Survey Software - 2026 Pricing, Features, Reviews & Alternatives

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Snap Survey Software overview

What is Snap Survey Software?

Snap Surveys offers a cloud-based collaborative survey platform that enables survey design, data collection, analysis, reporting, and administration of online and offline surveys. The tool can be used in various industries including healthcare, education, travel & tourism, financial service, non-profit organizations, and government.

Snap Surveys enables users to create customizable surveys in multiple languages including those that are character based such Japanese, Chinese and Korean as well as those that are written from right to left such as Arabic, Urdu, and Hebrew. The software helps to create interactive questions, mask answers, personalize text and route questions based on replies given earlier in the survey. The tool also performs in-survey calculations by re-categorizing answers as and when the survey is filled. Snap Survey supports data collection and data management and offers features such as adaptive questionnaires, automated survey invitations, scanned paper surveys and attachment of files to survey responses. The tool also helps in analyzing and reporting survey results and shares these insights in the form of summary reports and smart dynamic reports. The software supports text analysis, statistical tools, data filters and analysis tools as well as helps to analyze logins and transfer data between surveys and the database.

Snap Surveys offers strong security features including SSL encryption, SSAE 16 certification, daily vulnerability scan, and is ISO 27001 certified. IBM, AT&T, Nielsen, Sport Wales, Frederick Community College, and The British Holiday & Home Parks Association are some notable customers.

Key benefits of using Snap Survey Software

- Snap Surveys is a survey and feedback management software that enables users to create surveys, collect and analyze data and report the insights in the form of reports.

- The survey design tool offers features such as customizable questionnaire templates, custom URLs for the surveys, action buttons, in-survey calculations and text substitution options.

- The software can also be accessed on mobile devices including iPhones, iPads and Android phones using native mobile applications named Snap Mobile Anywhere.

- Snap Surveys offers strong security options including SSAE 16 certified data centers, SSL encryption, malware scanning, vulnerability scanning, secure login, ISO 27001 certification and daily backups.

- The surveys can be optimized for any device including smartphones, tablets and desktops and is available in multiple languages including Chinese, Japanese, Arabic, Hebrew, Urdu and Korean.

Starting price

73per user /
per month

Alternatives

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Snap Survey Software’s user interface

Ease of use rating:

Snap Survey Software pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(32)
5(28)

What do users say about Snap Survey Software?

Users say Snap Survey Software offers extensive customization for complex surveys, supports multiple formats and languages, and allows for branded designs. They find it effective for distributing surveys and value the ability to manage both online and paper versions, though some mention the interface feels outdated and complicated surveys can be challenging to set up.

Reviewers report that customer support is consistently responsive, knowledgeable, and helpful, making a positive difference when issues arise. They indicate that while some features are intuitive, others are difficult to learn, and many feel the software is not as user-friendly as they would like.

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Who uses Snap Survey Software?

Based on 62 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Market Research
Nonprofit Organization Management
Research
Marketing and Advertising
Others

Use cases

Survey
Customer Experience
Market Research

Snap Survey Software's key features

Most critical features, based on insights from Snap Survey Software users:

Reporting/Analytics
Survey builder
Data import/export
Data analysis tools
Customizable templates
Skip logic

All Snap Survey Software features

Features rating:

Response quotas
Engagement tracking
Drag & drop
Surveys & feedback
Randomization
Real-Time analytics
Customizable fields
Data visualization
Customizable questions
Question branching
Feedback management
Alerts/Notifications
Multi-Channel distribution
Survey/Poll management
Customizable forms
Response validation
Real-Time data
Real-Time reporting
Question piping
Reminders
Reporting & statistics
Question library
Pulse surveys
Paper-Based
Search/Filter
Single sign on
SSL security
Statistical analysis
Support audio/images/video
Survey sample management
Template management
Text analysis
Trend analysis
URL customization
Visual analytics
Workflow management
Access controls/permissions
Activity dashboard
Activity tracking
API
Benchmarking
Charting
Collaboration tools
Conditional logic
Convert to pdf
Customizable branding
Customizable reports
Document storage
Email management
Email marketing
Email reminders
Face-to-Face
Forms creation & design
Forms management
Mobile access
Mobile survey
Monitoring
Multi-Channel data collection
Multi-Language
Multiple user accounts
NPS survey structure
Offline access
Offline response collection

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Snap Survey Software pricing

Value for money rating:

Starting from

73

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Snap Survey Software price and value

Value for money rating:

To see what individual users think of Snap Survey Software's price and value, check out the review snippets below.

“In general term it is very powerful and It has the capability to launch any kind of project and it is very use to use for end users and also when I want to share some results with external clients.”
CF

Carlos F.

Director

“Snap is pretty user friendly and the webhost features are easy to learn and use as well. We like the tracking of respondents and the ability to download results in multiple ways.”
LK

Lauren K.

QualiSight Director

Snap Survey Software support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

Snap Survey Software FAQs

Q. What type of pricing plans does Snap Survey Software offer?

Snap Survey Software has the following pricing plans:
Starting from: $73.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Snap Survey Software?

Snap Survey Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Snap Survey Software support?

Snap Survey Software supports the following languages:
English


Q. Does Snap Survey Software support mobile devices?

Snap Survey Software supports the following devices:
Android, iPad, iPhone


Q. Does Snap Survey Software offer an API?

No, Snap Survey Software does not have an API available.


Q. What level of support does Snap Survey Software offer?

Snap Survey Software offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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