SurveyLegend vs SmartSurvey Comparison

Overview

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease.

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£30.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

245

127

5

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

(79)

5

4

3

2

1

53

22

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers.
The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.

Pros

We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review.
Very Accessible visually and the navigation and editing functions are really user friendly. The team at SmartSurvey were really helpful, approachable and importantly can be contacted with ease.
Easy to use, great functionality and adding new features all the time. Multi-language support is great and the servers are in the UK so Safe Harbour isn't an issue.

Cons

However, I found the expressiveness of this logic quite limited. I am not quite sure, though, if this stems from my lack of experience with this tool or if this a real flaw.
I used this app for my project in Statistics in Healthcare courses. Only problem is limited access to some services.
What I found kind of bad about the software was the fact that, in order to see the results from your survey you need to pay.

Cons

It took me a but to figure it out. That might be a user error on my part, nothing wrong with the software.
The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account.
User Interface could be more streamlined from designers side. Loading Problems on survey-taker side.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features22
  • 360 Degree Feedback
  • API
  • Access Control
  • Advertising Management
  • Authentication
  • Automatic Notifications
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Distribution Management
  • Document Imaging
  • Drag & Drop Interface
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Tracking
  • Feedback Collection
  • Multi-Language
  • Multiple User Accounts
  • Permission Management
  • Question Branching
  • Question Library
  • Quota Management
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Website Integration
  • Total features51
  • 360 Degree Feedback
  • API
  • Access Control
  • Advertising Management
  • Authentication
  • Automatic Notifications
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Conditional Logic
  • Contact Management
  • Custom Charts
  • Custom Fields
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Distribution Management
  • Document Imaging
  • Drag & Drop Interface
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Tracking
  • Feedback Collection
  • Multi-Language
  • Multiple User Accounts
  • Permission Management
  • Question Branching
  • Question Library
  • Quota Management
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Website Integration

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurveyLegend vs. SmartSurvey

See how SurveyLegend and SmartSurvey stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.