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SurveyLegend vs SmartSurvey Comparison (2026)

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Good recommendations?

SurveyLegend

SmartSurvey

Overview

SurveyLegend enables you to create beautiful, mobile-friendly surveys, forms, or polls effortlessly. Gather valuable feedback, understand customer needs, and make smarter decisions. With engaging and accessible survey designs, you’ll boost response rates and uncover insights that drive real results.

The UK-based & secure survey management tool for creating, distributing, managing, and analysing responses for unlimited surveys.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

966

633

290

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.6

114

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

Pros

“Its a bit more user firnedly with metric tracking for survey participants, but that's about it in the time I was using it.”

Samuel P.

Operations Content Lead

“I used SurveyLegend briefly (free version) and what I liked most was the easy to use interface and the drop down menu which made designing the survey a problem-free experience.”

Daniel C.

Benefits and Compliance Manager

“Not being able to see the data produced from the free platform and would like to be able to try multiple outlets provided.”

Liz U.

teacher

Pros

“We use SmartSurvey for a variety of functions (assessment tools, customer feedback, key documentation) and it's adaptable enough to work in all these situations.”

Nicole Y.

Administrator

“Looks professional for users.”

Gill H.

Marketing and Fundraising

“All of my concerns were answered very clearly by [sensitive content hidden]. When the time comes for the live survey I'm planning I will definitely use Smart Survey it beats Survey Monkey by miles. ”

David P.

Webmaster

Cons

“Even though you are allowed an unlimited number of questions in the free version, you tend to run into a wall when you actually need to analyze the results to export them to an Excel/CSV file.”

Ilaria S.

student

“I think this service is overpriced and did not help me with my goals of analyzing survey data.”

Catherine S.

Data Coordinator

“It was very unclear how I would be able to analyse my data after retrieving it, and now that I have collected data, I am unable to use it (I need to see how each individual user responded to each question, and it seems impossible).”

Elizabeth Z.

Maître de langue étrangère

Cons

“The verification for logging in every time, the difficulty sending test emails and the time taken to get an automated support response are all very disappointing.”

Gill H.

Marketing and Fundraising

“It's really hard to think of what I like least about Smart Survey but perhaps exporting data could be improved”

Trevor H.

Product Trainer

“One of the most negative things about it are some of the free features that require upgrading to the Professional version.”

Joshua F.

File Clerk/ Receptionist/Office Services