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TextBox
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS text messaging for landline and toll-free phone numbers
Table of Contents
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TextBox - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
TextBox overview
What is TextBox?
TextBox is a service that text-enables existing business landline, VoIP & toll-free telephone numbers for two-way text communications with customers. A particularly useful tool for apartment communities, sales and repair shops, advertisers, and medical officers, TextBox is not a mass text marketing platform but rather a 1:1 communications platform that also supports small group delivery.
Accessible from virtually any internet-enabled device, TextBox leverages the value of a business's existing telephone number which is part of the business brand, value and identity. Activating a number has no impact on existing telephone equipment or services. True 2-way communication.
Key benefits of using TextBox
-Decrease customer service costs
-Decrease telephone and voicemail traffic
-Reach customers that don't answer their phones or check voicemail
-Improve customer service and satisfaction
-Improve collections
-Access from virtually any internet enabled computer, smartphone or tablet.
Starting price
per month
Alternatives
with better value for money
TextBox’s user interface
TextBox reviews
Overall rating
4.7
/5
23
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.32/10
5
4
3
2
1
16
6
1
0
0
Nicolas N.
Branch Manager
Nicolas N.
Branch Manager
Melissa R.
Community Manager
Jon L.
IT Manager
Katrina K.
HR Manager/Showroom manager
Clyde I.
Owner
Who uses TextBox?
Based on 23 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsTextBox's key features
Most critical features, based on insights from TextBox users:
All TextBox features
Features rating:
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Starting from
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Per month
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TextBox pricing
Pricing plans
Pricing details:
User opinions about TextBox price and value
Value for money rating:
To see what individual users think of TextBox's price and value, check out the review snippets below.
Nicolas N.
Branch Manager
Nicolas N.
Branch Manager
TextBox support options
Typical customers
Platforms supported
Support options
Training options
TextBox FAQs
TextBox has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What languages does TextBox support?
TextBox supports the following languages:
English
Q. Does TextBox support mobile devices?
TextBox supports the following devices:
Android, iPad, iPhone
Q. Does TextBox offer an API?
Yes, TextBox has an API available for use.
Q. What level of support does TextBox offer?
TextBox offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)