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Thena Logo

Acquire, Service, and Grow customers on Slack

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Thena - 2026 Pricing, Features, Reviews & Alternatives

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Thena overview

What is Thena?

Thena is a cloud-based platform that integrates with enterprise messaging applications such as Slack and Microsoft Teams to help B2B companies manage their customer relationships. The system merges channels, simplifies interactions, and collects data for extensive customer service and engagement analysis. Thena's clientele consists of Branch, Workramp, Mixpanel, Bitrise, SpotDraft, and Embrace. Our main office is located in Palo Alto, with additional branches in Bengaluru and New York.

Starting price

79per user /
per month

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with better value for money

Thena’s user interface

Ease of use rating:

Thena reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Thena's features

Performance metrics

Thena alternatives

Thena logo

Starting from

79

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Alyce logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Thena pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Routing
  • Accounts
  • Custom statuses
  • Custom fields
  • Insights
  • SLA
  • Inbox
  • Views
  • Notes
  • CSAT
  • Workflows
  • Knowledge base

Standard

79

/user

Per month

Features included:

  • AI responses
  • AI status
  • AI fields
  • AI tags
  • AI articles
  • AI insights
  • MCP
  • API

User opinions about Thena price and value

Value for money rating:

Thena integrations (5)

Thena support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
In Person
Webinars
Documentation
Videos

Thena FAQs

Q. What type of pricing plans does Thena offer?

Thena has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Thena?

Thena has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Thena support?

Thena supports the following languages:
English


Q. Does Thena offer an API?

Yes, Thena has an API available for use.


Q. What other apps does Thena integrate with?

Thena integrates with the following applications:
Claude, Jira, HubSpot CRM, Intercom, Zendesk Suite


Q. What level of support does Thena offer?

Thena offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories