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GlobalLink

4.6
(48)

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Deliver local language products, services, applications

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(2)

GlobalLink Pricing, Features, Reviews and Alternatives

GlobalLink FAQs

Q. Who are the typical users of GlobalLink?

GlobalLink has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does GlobalLink support?

GlobalLink supports the following languages:
Hungarian, Swedish, German, Russian, Hebrew, Arabic, Italian, Indonesian, English, Polish, Turkish, Japanese, Ukrainian, Spanish, Dutch, Danish, Irish, Finnish, Korean, Czech, Portuguese, French, Norwegian (Bokmal), Chinese (Simplified), Chinese (Traditional)

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Q. Does GlobalLink offer an API?

No, GlobalLink does not have an API available.

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Q. What level of support does GlobalLink offer?

GlobalLink offers the following support options:
24/7 (Live rep)

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GlobalLink product overview

What is GlobalLink?

Companies of all types and sizes are globalizing their businesses and tapping revenue streams from across the world. To accommodate a company’s growing worldwide visibility, TransPerfect provides website and software localization, GMS (globalization management system) software products and enterprise-level, professional translation services to companies focused on gaining worldwide brand recognition.

Key benefits of using GlobalLink

Savvy businesses recognize the need to mirror their U.S. approach when expanding their global reach. As competition for international revenue grows, companies will keep pace only by localizing and optimizing their websites. By providing customers with the solutions needed to engage with global customers, GlobalLink enables them to compete worldwide.

The GlobalLink Product Suite allows clients to:
• Deliver local language products, services, applications, training and content in a culturally appropriate manner.
• Use a completely hosted solution or install software on-premise based on IT requirements.
• Ensure that a client will never be charged to translate the same phrase twice, while still maintaining consistency and quality, and keeping turnaround times to an absolute minimum.
• Automate the process of updating and maintaining global content, effectively eliminating internal project management.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Training options

Webinars
In Person
Documentation
Live Online

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GlobalLink features

Functionality

4.5

/5

48

Total features

19

4 categories

Most valued features by users

Access Controls/Permissions
Billing & Invoicing
Collaboration Tools
CRM
For Software
For Websites
Localization Automation
Machine Translation

Functionality contenders

GlobalLink users reviews

Overall Rating

4.6

/5

48

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

33

11

4

0

0

Pros
Anybody can do it and that's great, since placing an assignment should be easy to do. Also the possibility to get notifications and to be able to use messenger to contact Transperfect is very nice.
We have been using this company just short of a year and it has been amazing. Thank for your hard work and great customer service.
The software is sturdy and very user friendly. But I must say that what I like best is the team of people behind it, and the way they become one with our team in helping us reach our goals.
Cons
I just miss more statistical data on the translations we asked for.
Downside sometimes is the long loading time. Especially when looking up what the reviewers has changed.
There are a few bits and pieces missing. A supply chain model that is built up from the ground to fully enable LSPs to manage their user accounts.

Overall rating contenders

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James S.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best translation software on the market

Reviewed 3 years ago

They are the best. They have a solid team with high standards for customer service and bend over backwards to make sure that their solution meets your business requirements.

Pros

Super easy to use on multiple CMS's. There are a variety options to choose from in terms of connecting it to your content.

Cons

No real cons to think of for the translation software.

DW
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Doug W.

Computer Software, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Globalizing an Complex Enterprise Software Product

Reviewed 3 years ago

Customer support has been extremely good. It allowed me as a one-person operation for globalization within the company to deliver the goods without begging for help from IT and other departments.

Pros

Specifically OneLink takes away a great deal of the burden associated with localizing a website that's under continuous delivery. It practically just like point it at your site and you've got a localized site. No need for tons of personnel and infrastructure on the back end.

Cons

No other vendor has a product like this so it ties you to them for the long haul. But the benefits are worth it.

SW
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Sophie W.

Apparel & Fashion, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Functional software

Reviewed 3 years ago

Overall good, yet I feel more features that increase the UX could be explored. In addition, for the price of the service as a whole I would expect some more customer centric features. Like the example above.

Pros

It's simple in set-up. You send in a file, it comes back translated. You can attach reference files, make notes, set the date. It's got all the key features you need and it always works, never any bugs.

Cons

It's very basic. I would expect that as the service is quite expensive there would be a library feature which allowed you to search for already translated copy. We have these very basic sentences, for example "thank you for subscribing to the newsletter". We might place this in one location on the site, yet two years later CRM wants to leverage this translation. In order for me to find the translation deck I will have to remember where I saved the original file/named the project. Since all of these decks are part of the Global Link database it would be much more useful if I could just look for it in there.

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Tatiana B.

Hospitality, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very satisfied with our partnership with GlobalLink

Reviewed 3 years ago
Pros

The software is sturdy and very user friendly. But I must say that what I like best is the team of people behind it, and the way they become one with our team in helping us reach our goals.

Cons

We had some bugs in the beginning, nothing major, and we were able to work together in finding a quick response.

Vendor response

Thank you, Tatiana! We appreciate your support and truly value our partnership. Thank you for the positive feedback and we really enjoyed having you at GlobalLink NEXT.

LH
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Lynda H.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GlobalLink Rocks

Reviewed 3 years ago
Pros

I use GlobalLink on a daily basis and absolutely love it. It is very easy to use and meets all our needs. Plus their Technical Support is top notch!

Cons

I do not have any complaints about GlobalLink. It works perfectly for what we need.

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