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TrustRadius
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Buyer intent software for vendors and purchasers
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TrustRadius - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
TrustRadius overview
What is TrustRadius?
TrustRadius is a buyer intent software designed to help businesses add product-related information and receive verified reviews from customers. The platform enables administrators to track customer views via Salesforce on a unified interface.
Managers can include products in multiple categories to attract prospects and improve engagement levels. TrustRadius allows buyers to add comments and share experiences about the listed software in real-time. Team members can also gain insights into ratings related to the products listed on a centralized dashboard.
TrustRadius lets customers compare multiple products and connect with vendors to purchase the offered items on a centralized dashboard.
Starting price
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TrustRadius’s user interface
TrustRadius pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.1
Customer support
4.0
Reviews sentiment
What do users say about TrustRadius?
It has a smaller user base which means fewer reviews for niche tools.
Select to learn more
Who uses TrustRadius?
Based on 91 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
TrustRadius's key features
Most critical features, based on insights from TrustRadius users:
All TrustRadius features
Features rating:
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TrustRadius integrations (4)
Top integrations
TrustRadius customer support
What do users say about TrustRadius customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of TrustRadius customer support.
A fair number of users find TrustRadius customer support active, helpful, and available to resolve queries at any time.
A minority of users report slow response times and vague or unhelpful answers from TrustRadius customer support.
Support options
To see what individual users say about TrustRadius's customer support, check out the review snippets below.
“The customer support of TrustRadius is very active every time when we need the service and gives solution for our queries to solve our doubts.”
Jatin S.
Software developer
“maybe some minor issue in this platform and also they rectified the customer support is very good in this they resolve the problem”
RAVI K.
STUDENT
“Sometimes, TrustRadius gives poor customer service which responds very to the user for any issue.”
Pranay D.
Food and Beverage Specialist
TrustRadius FAQs
TrustRadius has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does TrustRadius support?
TrustRadius supports the following languages:
English
Q. Does TrustRadius offer an API?
No, TrustRadius does not have an API available.
Q. What level of support does TrustRadius offer?
TrustRadius offers the following support options:
Email/Help Desk