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ZoomInfo Sales Logo

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Lead generation and buyer intent data for B2B organizations

(8)

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ZoomInfo Sales Pricing, Features, Reviews and Alternatives

ZoomInfo Sales product overview

What is ZoomInfo Sales?

ZoomInfo powered by DiscoverOrg is a cloud-based lead generation platform for B2B organizations. It uses buyer intent data to inform sales and marketing teams. The solution is designed to help teams identify and prioritize prospect companies that signal intent via various channels. Intent insights are provided for online research activities, organizational changes, funding announcements, company mergers, technology adoptions, and more. ZoomInfo can integrate with Salesforce, Marketo, HubSpot, SugarCRM, and others.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Webinars
Live Online
Videos
Documentation

ZoomInfo Sales pricing information

Value for money

3.6

/5

286

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ZoomInfo Sales features

Functionality

4.3

/5

286

Total features

56

12 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Data Import/Export
Alerts/Notifications
Contact Management

ZoomInfo Sales users reviews

Overall Rating

4.1

/5

286

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.15/10
Rating distribution

5

4

3

2

1

145

79

36

10

16

Pros
Other than the great concept of ZoomInfo in general, and the great info you can get from them, I have to say the thing I like the most is their customer service.
In North America, the contact quality has turned out to be pretty good. Websights has also been interesting to gain insights on non converting companies on our website.
All and all the user interface and functionality of ZoomInfo was great. It was easy to search, I really liked the ability to look at org charts, and for the most part the info was correct.
Cons
Not surprising that they have to trap people into giving them money given how terrible their product infrastructure is.
The biggest con is the amount of times that numbers either aren't on there or are wrong numbers. I have dialed and got siblings, spouses, and other family members along with completely wrong people.
ZoomInfo is an unethical company that does not care about its customers and relies on legal threats to intimidate its customers.
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Iyer A.

National Sales Manager

Transportation/Trucking/Railroad, 1,001-5,000 employees

Review source

Overall Rating

ZoomInfo Sales Review: The best way to skip the line in sales.

Reviewed 2 months ago

Transcript

Iyer A.: Hi, good afternoon. My name is Iyer. I am a national sales manager for a very large transportation...

MP
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Michael P.

Owner

Music, 1-10 employees

Review source

Overall Rating

A Fantanstic Business to Business Lead Generation & Contact Finder!

Reviewed a year ago

Transcript

Michael P.: My name is Michael. I'm a small business owner. I'm giving ZoomInfo SalesOS a five out of...

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Ajit P.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Topmost Customer Database Software in USA

Reviewed 2 years ago

I am using ZoomInfo for last 5 years from previous company and also using in my present company. It has great experience to use Intent, Scoops section, Enhance section. All these features are very useful. Very much satisfied and I will definitely suggest zoomInfo to others, my friends, colleagues.

Pros

I like the scoops and Intent section very much. Scoops and Intent Signals helps us to find out most relevant and needy business via good leads and companies. It is very easy to use scoops and Intent section to prepare the companies list or contacts list. It helps a lot to our company

Cons

The companies and contacts database of Middle East (MENA) and APAC region is very less as compared to other regions. Most of the contacts does not have direct or mobile numbers so we are facing difficulties to connect with prospect or targeted customers of those region. All other is set.

AP
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Abhisek P.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must have prospecting tool if you want to target qualified leads with better accuracy

Reviewed 2 years ago

Business problems we are solving: Getting more qualified leads (outbound) with signals synced to our SF for our marketing to prospect in an automated way Benefits realized: Higher productivity; Better contact rate Overall experience: Excellent

Pros

Most impactful feature of ZoomInfo I would say is its contact and company database which is not only filled with millions of records but also very very accurate. And to top that, they have scoops, and org chart which clearly tells us signals of any new activities going on in our target companies. And all of this delivered to our inbox every day or as new feeds so we dont need to specifically search for the, Product was very easy to set up, implement, self-train and use consistently.

Cons

There are few features within ZoomInfo-SF integration wherein some of the field values in ZoomInfo are not customisable and thus we have to do a small bit of workaround to get that integrated with SF. Moreover, I would love if the contacts export limitation is increased (without extra charge) or made free to sue just like their legacy platform.

CC
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Cory C.

Telecommunications, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Biggest disappointment of the year

Reviewed 2 years ago

This has to be the biggest disappointment, and I would never recommend this tool, it's extremely pricey, and when we reached out to our Account Manager for help, he kept saying “well, I remind you, you're on a contract”. We don't feel like we're being listened at. We are still waiting for options to fix this issue, or to cancel this tool that has been of zero use to us. Furthermore, we've gotten training where they keep repeating the same and the same, taking little value from it.

Pros

Integration with Hubspot seemed to work fine

Cons

Where do I start? Since the beginning we express our concerns to the AE assigned to us, that ZoomInfo could be “too big for us”, since we target mainly small to medium companies; after we were reassured that the Data was updated and taken from several channels, we decided to go ahead with the solution. Three months in (almost four), and we haven't gotten one single good lead. Some of the issues are,...

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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Tool for Sales

Reviewed 4 months ago
Pros

I like the ease of use for building account plans and hiearchy trees for accounts. I can easily build contact lists for prospecting and import into SFDC. Their support staff was always on top of requests.

Cons

Sometimes the data was outdated and contacts would not have direct lines.

ES
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Ed S.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Real-Time Streaming Buyer Intent Signals

Reviewed 2 years ago

Amazing company

Pros

Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business

Cons

Platform is a sizable investment for the real-time streaming buyer intent signals

ZoomInfo Sales FAQs

Q. What type of pricing plans does ZoomInfo Sales offer?

ZoomInfo Sales has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of ZoomInfo Sales?

ZoomInfo Sales has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ZoomInfo Sales support?

ZoomInfo Sales supports the following languages:
English


Q. Does ZoomInfo Sales support mobile devices?

ZoomInfo Sales supports the following devices:
Android, iPad, iPhone


Q. Does ZoomInfo Sales offer an API?

Yes, ZoomInfo Sales has an API available for use.


Q. What other apps does ZoomInfo Sales integrate with?

ZoomInfo Sales integrates with the following applications:
JobDiva, Google Analytics 360, Zoho CRM, Bullhorn ATS & CRM, Pipedrive, Outreach, Dynamics 365, SalesLoft, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, SugarCRM, Slack, Dynamics 365 Business Central, Marketo Engage, HubSpot CRM, Oracle Eloqua Marketing Automation, Snowflake


Q. What level of support does ZoomInfo Sales offer?

ZoomInfo Sales offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

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