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HaloCRM
Software for managing customer service operations
(3)
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HaloCRM Pricing, Features, Reviews and Alternatives
HaloCRM product overview
Price starts from
45
/user
Per month
What is HaloCRM?
HaloCRM is a customisable help desk solution, offering a modern and intuitive interface that can be deployed both on-premise or as a cloud-based solution. The platform centralizes all customer communications into a single, scalable solution, inclusive of a knowledge base, a self-service portal, automation features, and a virtual agent. The system is highly configurable, including customizable branding, and is practically unique in its simple, all-inclusive pricing structure.
Key benefits of using HaloCRM
Typical customers
Platforms supported
Support options
Training options
HaloCRM pricing information
Value for money
5.0
/5
3
Starting from
45
/user
Per month
Pricing options
Value for money contenders
HaloCRM features
Functionality
5.0
/5
3
Total features
41
5 categories
Most valued features by users
Functionality contenders
HaloCRM users reviews
Overall Rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
3
0
0
0
0
Overall rating contenders
Ashish A.
Marketing and Advertising, self-employed
Used daily for less than 6 months
Review source
Share this review:
I am impressed with HaloCRM as a new user. It offers a great overall experience by combining user-friendliness with powerful features. One of the standout aspects of the platform is its intuitive interface, which made the initial setup and daily use straightforward, even for someone not particularly tech-savvy. I appreciate the extensive customization options, as they allow us to tailor the CRM to fit our specific business processes.
HaloCRM has some drawbacks. The third-party integrations are somewhat limited, which might concern businesses that depend on specific external tools. Furthermore, while the mobile app is functional, it lacks some of the polish and features available in the desktop version, making it less effective when working on the go. Despite these minor issues, the overall experience has been positive, especially considering the platform’s affordability and the exceptional customer support that comes with it.
Ashley H.
Automotive, 1,001-5,000 employees
Used daily for 6-12 months
Review source
Share this review:
Enjoyable from start to finish. The staff are great to work with and the product speaks for itself.
The ease of use straight after setup was almost too good to be true. [sensitive content hidden] had everything configured ready for us on launch day. Advisors took to the system with ease and our data vs reporting improved greatly.
Additional custom fields created for tickets require SQL reporting which as a non-technical implementer of the system, I found it frustrating that wasn't already pulled to the reporting suite as an option to select.
Kirsty W.
Commercial Real Estate, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
We are so happy that we have joined HaloCRM to assist our business in becoming even more efficient and providing the best service that we can to our tenants. this system ensures that all maintenance is logged y the tenant and is picked up by the team immediately ensuring nothing is ever missed.
I like the ease in using the programme, and how we can now log all our Maintenance issues on a reliable system which means we can improve our service as landlord. really like the SLA time limits meaning all the team are working harder to meet these timecsales.
Nothing ! :) i have nothing negative to comment
HaloCRM FAQs
HaloCRM has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of HaloCRM?
HaloCRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does HaloCRM support?
HaloCRM supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, Estonian, Finnish, French, German, Italian, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Thai
Q. Does HaloCRM support mobile devices?
HaloCRM supports the following devices:
Android, iPad, iPhone
Q. Does HaloCRM offer an API?
Yes, HaloCRM has an API available for use.
Q. What other apps does HaloCRM integrate with?
HaloCRM integrates with the following applications:
Device42, Qualys Cloud Platform, Nagios XI, Microsoft Outlook, TrustRadius, Datto RMM, Jira, Cisco Meraki, ConnectWise ScreenConnect, TeamViewer Remote, Kaseya Quote Manager, Microsoft Azure, Zapier, Sage Intacct, Auvik, Gmail, Lansweeper, Atera, Dynamics 365, Azure Active Directory, Microsoft Teams, 3CX, Stripe, Sage 200, PRTG, IT Glue, Okta, Slack, PagerDuty, Azure DevOps Server, Kaseya VSA, Zabbix, Addigy, Cisco Jabber, ServiceNow, Dynamics 365 Business Central, Domotz, ConnectWise Automate, AnyDesk, Azure DevOps Services, Microsoft Intune, LogMeIn, Quoter, Twilio, Trustpilot, HaloITSM, Salesforce Platform, Xero, HubSpot Sales Hub, New Relic
Q. What level of support does HaloCRM offer?
HaloCRM offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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