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Zoho Social vs Yext Comparison (2026)

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Yext logo

Yext

Overview

Manage multiple social networks, schedule unlimited posts, monitor keywords, and collaborate with your team

Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

3.4K

5

4

3

2

1

2.5K

865

91

8

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.2

114

5

4

3

2

1

65

29

7

8

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

Pros

“The unified inbox brings together comments, messages, and mentions from every major platform in one clean dashboard, saving me hours of switching tabs.”
LC

Liam C.

Head Of Media

“On the plus side, it’s a genuinely powerful all-in-one platform that brings together scheduling, unified inbox, analytics, and CRM integrations in a way that saves a lot of time once you get comfortable with it.”
LC

Liam C.

Head Of Media

“Best platform for adding different accounts like linkedln and other social media platform at one place and marketing all together with just one post and scheduling future posts.”
Verified reviewer profile picture

SHABBIR B.

DIRECTOR

Pros

“I currently have 37 client locations currently under my management with Yext and all of those clients are very happy with Yext results.”
BT

Bill T.

Owner and Chief SEO Consultant

“The support representative said, to "perform some functions" we had to go up to the URL and remove some text.”
DP

David P.

Professor

“My only hiccup was the differences in prices from one entity to another, but they still have good affordable prices.”
JN

Jacob N.

Marketing Coordinator

Cons

“It's not possible to customize the default roles to e.g. disallow access to the analytics or Inbox views and it's not possible to give any special permissions to custom roles (e.g. admin permissions, ability to add/remove users).”
Verified reviewer profile picture

Timmy F.

Director, Deputy

“I do not like the fact that images cannot be resized or edited fomthe application dashboard would be cool if large images were automatically resized for platforms.”
Verified reviewer profile picture

Emmanuel K.

LEAD DESIGNER

“The mobile app feels limited compared to the desktop version, and publishing Instagram Reels isn't as smooth as it could be.”
VO

Vanessa O.

Marketing Analytics

Cons

“We recognize that if we were not engineers, the integration of the IYext software would be extremely complicated with internal Google systems and may require a significant effort, especially if there are legacy systems involved, in this case there are too many.”
Verified reviewer profile picture

James P.

Senior Software Development Engineer

“Absolutely Horrible, worst experience ever!”
Verified reviewer profile picture

Jarret V.

Marketer

“We quickly learned as an "agency" we could not connect GMB (GBP) of our clients to Yext because we were not the "administrators" of the accounts.”
DP

David P.

Professor

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features76
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Artwork Management
  • Asset Lifecycle Management
  • Automated Publishing
  • Automated Scheduling
  • Automatic Location Detection
  • Behavioral Analytics
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Tracking
  • Catalog Management
  • Categorization/Grouping
  • Change Management
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Content Scheduling
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Demographic Data
  • Digital Asset Management
  • Directions
  • Distance Calculation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Editorial Calendar
  • Email Alerts
  • Email Reminders
  • Engagement Tracking
  • Event Promotions
  • Event Scheduling
  • File Management
  • Filtering
  • Full Text Search
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Goal Setting/Tracking
  • Google Analytics Integration
  • Image Editing
  • Image Library
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Localization Automation
  • Location Tracking
  • Mapping
  • Media Monitoring
  • Mobile Access
  • Mobile Keywords
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple Site Management
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Product Search
  • Project Management
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Strategic Planning
  • Tagging
  • Template Management
  • Text Editing
  • Third-Party Integrations
  • Trade Area Analysis
  • Trend Analysis
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • White Label
  • Widgets
  • Workflow Management
  • Total features131
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Artwork Management
  • Asset Lifecycle Management
  • Automated Publishing
  • Automated Scheduling
  • Automatic Location Detection
  • Behavioral Analytics
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Tracking
  • Catalog Management
  • Categorization/Grouping
  • Change Management
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Content Scheduling
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Demographic Data
  • Digital Asset Management
  • Directions
  • Distance Calculation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Editorial Calendar
  • Email Alerts
  • Email Reminders
  • Engagement Tracking
  • Event Promotions
  • Event Scheduling
  • File Management
  • Filtering
  • Full Text Search
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Goal Setting/Tracking
  • Google Analytics Integration
  • Image Editing
  • Image Library
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Localization Automation
  • Location Tracking
  • Mapping
  • Media Monitoring
  • Mobile Access
  • Mobile Keywords
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple Site Management
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Product Search
  • Project Management
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Strategic Planning
  • Tagging
  • Template Management
  • Text Editing
  • Third-Party Integrations
  • Trade Area Analysis
  • Trend Analysis
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • White Label
  • Widgets
  • Workflow Management

Integrations

  • Total integrations6
  • Adobe Commerce
  • AgencyAnalytics
  • Agendize
  • Dasheroo
  • Domo
  • Dynamics 365
  • Engageware
  • GoSite
  • Google Data Studio
  • Google My Business Post Scheduler
  • Greenhouse
  • Hootsuite
  • HubSpot Marketing Hub
  • Instagram
  • JRNI
  • LinkedIn for Business
  • Marketo Engage
  • Meta for Business
  • Movable Ink
  • Olo
  • PAR Punchh
  • Pagefreezer
  • Podium
  • Radar Privacy
  • Salesforce Service Cloud
  • Salesforce Starter
  • ServiceNow
  • Shopify
  • Smartling
  • StoreForce
  • Tableau
  • TapClicks
  • Twitter/X
  • WordPress
  • Workato
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • Total integrations32
  • Adobe Commerce
  • AgencyAnalytics
  • Agendize
  • Dasheroo
  • Domo
  • Dynamics 365
  • Engageware
  • GoSite
  • Google Data Studio
  • Google My Business Post Scheduler
  • Greenhouse
  • Hootsuite
  • HubSpot Marketing Hub
  • Instagram
  • JRNI
  • LinkedIn for Business
  • Marketo Engage
  • Meta for Business
  • Movable Ink
  • Olo
  • PAR Punchh
  • Pagefreezer
  • Podium
  • Radar Privacy
  • Salesforce Service Cloud
  • Salesforce Starter
  • ServiceNow
  • Shopify
  • Smartling
  • StoreForce
  • Tableau
  • TapClicks
  • Twitter/X
  • WordPress
  • Workato
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk