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Yext
5
65
4
29
3
7
2
8
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based digital presence platform
Table of Contents
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Yext - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Yext overview
What is Yext?
Yext (NYSE: YEXT) is a digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Listing Management
Client Support
Navigation
Ease of Use
Investment Value
Integrations
Yext’s user interface
Yext reviews
Overall rating
4.2
/5
114
Positive reviews
68
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.68/10
5
4
3
2
1
65
29
7
8
5
Bill T.
Owner and Chief SEO Consultant
David P.
Professor
Jacob N.
Marketing Coordinator
James P.
Senior Software Development Engineer
Jarret V.
Marketer
David P.
Professor
Who uses Yext?
Based on 114 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Yext's key features
Most critical features, based on insights from Yext users:
All Yext features
Features rating:
Yext alternatives
Yext
Starting from
199
Per year
Brand24
Starting from
199
Per month
Uberall
Starting from
No pricing info
monday.com AI Work Platform
Starting from
9
/user
Per month
Yext pricing
Pricing plans
Pricing details:
User opinions about Yext price and value
Value for money rating:
To see what individual users think of Yext's price and value, check out the review snippets below.
Bill T.
Owner and Chief SEO Consultant
David P.
Professor
Yext integrations (32)
Top integrations
Yext customer support
What do users say about Yext customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Yext customer support.
A handful of users highlight Yext's customer support as responsive, helpful, and quick to resolve issues.
A fair number of users report unhelpful or poorly informed support staff and difficulty getting effective assistance.
Support options
Training options
To see what individual users say about Yext's customer support, check out the review snippets below.
“The support representative said, to "perform some functions" we had to go up to the URL and remove some text.”
David P.
Professor
“The user interface is very user friendly, the customer support is amazing and the results speak for themselves.”
Christina L.
Marketing Manager
“Unfortunately, YEXT's support is almost nonexistent.”
Don A.
Internet Technology
Yext FAQs
Yext has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What level of support does Yext offer?
Yext offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
