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Blackbaud Raiser's Edge NXT vs Servant Keeper Comparison (2026)

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Blackbaud Raiser's Edge NXT logo

Blackbaud Raiser's Edge NXT

Servant Keeper logo

Servant Keeper

Overview

Raiser’s Edge is a cloud based fundraising and relationship management system with built-in analytics tool

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

418

5

4

3

2

1

190

169

44

8

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.6

687

5

4

3

2

1

506

122

45

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

“It is a comprehensive and powerful CRM that supports sophisticated fundraising operations well, particularly for organizations with large donor databases and complex reporting needs.”
Verified reviewer profile picture

Emily D.

Director of Philanthropy

“The dashboard and portfolio management tools make it easy for staff to track donor activity, manage moves, and make meaningful progress in guiding donors through the cultivation journey.”
Verified reviewer profile picture

Emily D.

Director of Philanthropy

“Having donor information, interactions, giving history, and reporting all in one place creates a much more streamlined workflow across teams.”
Verified reviewer profile picture

Emily D.

Director of Philanthropy

Pros

“e.g. If all donations are made by credit card, but none by ACH one month, then we pay a fee for ACH - even though we didn't even process any ACH transactions. ”
DK

Dr. K.

Pastor

“It also has a lot of functionality within the reports manager.”
JG

James G.

Associate Pastor

“Servant Keeper Takes all the work out of preparing contribution statements.”
FP

Fred P.

Associate Pastor

Cons

“What they don't explain very well is that the web-based view of the database only allows for minimal functions that database users are used to, and that the old database-view would still be necessary to do important tasks, such as running detailed reports, use Online-Express, batch gift entry, etc.”
Verified reviewer profile picture

Beverly S.

Development Coordinator

“Reporting: While the data is deep, pulling a simple, clean report for a board meeting is surprisingly difficult without exporting everything to Excel first.”
Verified reviewer profile picture

Amy J.

Donor Engagement Officer

“When you make the migration, not all the data is migrated correctly, and for a lot of things you need to be doing in the database view and others are only possible on the webview.”
EF

Elias F.

Donor relations and Database coordinator

Cons

“sensitive content hidden] would not take the time to let me finish - he kept speaking over me and telling me they couldn't solve our issues and why they did what they did. ”
JB

Jennifer B.

Business Manager

“For weeks at a time we had no choice but to only access Servant Keeper via a Windows based computer.”
JG

James G.

Associate Pastor

“Not great - the customer service representatives talk over you instead of listening to you and your issues. ”
JB

Jennifer B.

Business Manager

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features83
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Child Check-in
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gantt/Timeline View
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Interaction Tracking
  • Lead Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Location
  • Online Calendar
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Project Planning/Scheduling
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SMS Messaging
  • Sales Pipeline Management
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Visitor Tracking
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features52
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Child Check-in
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gantt/Timeline View
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Interaction Tracking
  • Lead Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Location
  • Online Calendar
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Project Planning/Scheduling
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • SMS Messaging
  • Sales Pipeline Management
  • Small Group Management
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Visitor Tracking
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations1
  • Eventbrite
  • Microsoft 365
  • Proclaim by Logos
  • Sterling
  • Total integrations3
  • Eventbrite
  • Microsoft 365
  • Proclaim by Logos
  • Sterling