Servant Keeper Pricing, Features, Reviews & Comparison of Alternatives

Servant Keeper

On cloud or On Premise - complete church management software

4.65/5 (613 reviews)

Servant Keeper overview

What is Servant Keeper?

Servant Keeper is a cloud-hosted, automation-focused church management software which offers both a desktop application and web-based and mobile apps. Accomplish everything from pledge campaigns to child check-in with one system!

Servant Keeper supports both individual and family profiles, enabling users to store connected members’ information all in one place. All profiles are automatically shown in the main list on login, which can be customized to only show the profiles of members a user regularly interacts with. Profiles can be tailored to users’ needs with the option to add custom information fields and tabs, and information entry includes autofill and drop-down menus, designed to reduce repetitive typing. Multi-level security allows users to assign roles with specific access permissions, and use these to prevent unauthorized viewing of personal information by members.

Individuals can be segmented into groups, with the option to send emails, create nametags, and extend event invitations to entire groups. Users can print customizable group reports, and use the in-built mail merge feature to produce personalized letters for all group members.

Users can track donations in Servant Keeper, using either the donor’s name or their envelope number, with memorized transactions allowing for the automatic entry of previous gifts. Split transactions can be recorded, complete audit trails are generated for all adjustments, users can view graphs and charts of giving, and customizable contribution statements can be produced for donors’ records. Servant Keeper also includes multiple report templates, such as attendance reports, member lists, important dates and events, members' skills, interests and resources, and activity reports, which can be customized to include different information fields.

Multiple optional add-ons for Servant Keeper can be purchased separately, including SK Check-In, SK Giving, and more.
www.servantpc.com

Pricing

Starting from
$9.99/month
Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Servant Keeper screenshot: Servant Keeper allows users to print attendance rosters for events, including contact information and barcodesServant Keeper 8 - manage and grow your ministry!Servant Keeper screenshot: Users can track event attendance with Servant KeeperServant Keeper screenshot: Servant Keeper includes a contribution management module, enabling users to record donationsServant Keeper screenshot: Servant Keeper generates full contribution statements, which donors can access and print for their recordsServant Keeper screenshot: Users can create family profiles on Servant Keeper, linking information for members of a family in the same placeServant Keeper screenshot: Users can customize the fields and tabs in Servant Keeper's member profilesServant Keeper screenshot: Servant Keeper includes a number of customizable report templates, including attendance, birthdays, and audit trailsServant Keeper screenshot: Users can print barcoded check-in name tags with Servant KeeperServant Keeper screenshot: Servant Keeper's Online Giving add-on enables users to accept donations onlineServant Keeper screenshot: Servant Keeper can produce a full photo directory of members

Servant Keeper reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.8
Sarah Sneider

Recommendation for Servant Keeper 8, Cloud Version

Used daily for 6-12 months
Reviewed 2019-08-16
Review Source: Capterra

SK allows us to have one database that all staff use to keep track of our members, potential members, friends. We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.

Pros
SK is extremely user friendly and intuitive. It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support. SK converted 3 years worth of contribution information and all the demographic information from our old system and helped us configure to our needs with SK8 under the "white glove" experience. Training videos provided were excellent. On-going webinars and live training have also been well worth my time. We have all staff set up with the Mobile Ministry app so they can find e-mail, telephone or address while on the go.

Cons
I only had one issue that has been a problem, but SK corrected it in an update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicole Muns

Servant Keeper The Choice in Church Software Innovative and Integrative; Relational Software

Used daily for 2+ years
Reviewed 2019-07-25
Review Source: Capterra

We have integrated our accounting and membership departments. We have had been able to communicate more effectively and efficiently with the congregation through the SK Notify tools. We are expanding our functionality by adding Event Brite, Check In and Cloud Directory. We anticipate simpler processes and more excellence with the addition of these tools. Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others. SK continues to impress me with their ability to listen and hear their audience by remaining innovative with their software.

Pros
The synergy for how all the modules work together. The opportunity to add add on modules when ready both financially and with personnel. The Cloud version is outstanding and the addition of the apps. Time saving! Connectivity at its best! These additions bring the corporation, the leadership and the attendees into relationship because of the tools. Our organization has always appreciated the Support Desk. When i think of Servant Keeper SERVANT always a listening ear and continual support via phone, email or on site trainings. KEEPER committed to excellent support and excellent products.

Cons
There is definitely a learning curve however the Webinars, Trainings, Tutorials, Support Desk make it possible for anyone to use SK.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Loretta Smith

Help Desk

Used weekly for 2+ years
Reviewed 2020-05-26
Review Source: Capterra

[SENSITIVE CONTENT HIDDEN] obviously knows his job. He was able to walk me through step by step and helped me achieve my goal

Pros
[SENSITIVE CONTENT HIDDEN] was very patient with me. I'm not really familiar with the software and it just made it seem so easy. [SENSITIVE CONTENT HIDDEN] was AMAZING! I wish I could take him to work with me every week!

Cons
Without [SENSITIVE CONTENT HIDDEN] talking me through my problem, I would not be able to complete my task.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jill Kemmer

Servant Keeper

Used daily for 1-2 years
Reviewed 2019-10-25
Review Source: Capterra

We needed an affordable cloud based church database to replace our old service based program. This was pretty good for the money. The app is good and reports are easy once you train and practice.

Pros
The app is very helpful. We are learning to customize reports easier. We like the cloud alternative. Event Bright integration is great.

Cons
Setting up the groups are a little clunky at first. White glove transfer wasn’t as seamless as promised. It doesn’t interface with our One Call Now system, so we are having to update two systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Dorris Tilmon

Review of SK

Used daily for 2+ years
Reviewed 2020-02-21
Review Source: Capterra

Pros
The ease of use and the fact that I can call with questions and get answers.

Cons
I wish the wait wasn't so long when calling for assistance. However, they always take care of my concerns in an efficient and professional manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Servant Keeper pricing

Starting from
$9.99/month
Pricing options
Free trial
One time license
Subscription
View Pricing Plans

on-premises or cloud, no contract, money back guarantee

Servant Keeper features

Access Control
Attendance Management
Custom Fields
Customizable Reporting
Email Integration
Reminders

API (53 other apps)
Activity Dashboard (57 other apps)
Automatic Notifications (40 other apps)
Communication Management (47 other apps)
Contact Database (58 other apps)
Contact Management (43 other apps)
Credit Card Processing (46 other apps)
Customizable Branding (49 other apps)
Data Import/Export (57 other apps)
Electronic Payments (59 other apps)
Event Management (51 other apps)
Registration Management (41 other apps)
Reporting & Statistics (62 other apps)
Third Party Integration (50 other apps)

Videos and tutorials

Additional information for Servant Keeper

Key features of Servant Keeper

  • Customizable profile fields
  • iOS and Android apps
  • Online church directory
  • Auto-fill fields
  • Group emails
  • Donation management
  • Online giving add-on
  • Profile edit histories
  • Documents attached to profiles
  • Memorized transactions
  • Targeted messaging
  • Scheduling add-on
  • Attendance tracking
  • Complete audit trail
  • Reminders for important dates
  • Personalized letters and reports
  • Customizable contribution statements
  • Paperless statements via email
  • Built-in mail merge
  • Payment tracking
  • Indiviudal and family profiles
  • Multi-level security
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Benefits

Users can set up individual and combined family profiles, all of which are shown in the main list, with customizable information fields and tabs, automated data entry screens, and drop-down menus, and set multi-level security to vary user access based on role.

Servant Keeper includes reports templates for member lists, attendance reports, birthday and anniversary lists, member interests and skills, visitation schedules, activity reports, and more.

Users can record donations using the donor’s name or envelope number, with auto-entry of previous gifts, options for split transactions, full audit trails of any adjustments, graphs and reports of donation activity, and customizable contribution statements, all of which integrates with Servant Keeper’s Online Giving add-on.

Servant Keeper allows users to track attendance of individuals or families, or by headcount, add visitors while taking attendance, automatically print rosters for events, visualize congregation numbers with graphs and charts, and use scanners or fingerprints for check in.

The SK Notify tools allows users to send voice, email, and text messages, with members given options for which types of messages they wish to receive, and the ability to change their own contact information and view archived messages through the online dashboard.