Servant Keeper Pricing, Features, Reviews & Alternatives

Servant Keeper

Complete church management software, on cloud or on premise.

4.65/5 (646 reviews)

Servant Keeper overview

What is Servant Keeper?

Servant Keeper is an automation-focused church management software which offers both a desktop application and web-based and mobile apps. Accomplish everything from pledge campaigns to child check-in with one system!

Servant Keeper supports both individual and family profiles, enabling users to store connected members’ information all in one place. All profiles are automatically shown in the main list on login, which can be customized to only show the profiles of members a user regularly interacts with. Profiles can be tailored to users’ needs with the option to add custom information fields and tabs, and information entry includes autofill and drop-down menus, designed to reduce repetitive typing. Multi-level security allows users to assign roles with specific access permissions, and use these to prevent unauthorized viewing of personal information by members.

Individuals can be segmented into groups, with the option to send emails, create nametags, and extend event invitations to entire groups. Users can print customizable group reports, and use the in-built mail merge feature to produce personalized letters for all group members.

Users can track donations in Servant Keeper, using either the donor’s name or their envelope number, with memorized transactions allowing for the automatic entry of previous gifts. Split transactions can be recorded, complete audit trails are generated for all adjustments, users can view graphs and charts of giving, and customizable contribution statements can be produced for donors’ records. Servant Keeper also includes multiple report templates, such as attendance reports, member lists, important dates and events, members' skills, interests and resources, and activity reports, which can be customized to include different information fields.

Multiple optional add-ons for Servant Keeper can be purchased separately, including SK Check-In, SK Giving, and more.

Pricing

Starting from
$9.99/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Servant Keeper screenshot: Servant Keeper works on your desktop, and across your mobile devices. Store your data on your own server, or choose to store it on the cloud.Servant Keeper 8 - manage and grow your ministry!Servant Keeper screenshot: Servant Keeper dashboards give you a live, customizable view of your ministry's heath.Servant Keeper screenshot: Servant Keeper's online giving integration with Faithlife Giving (and other options as well) makes giving from anywhere easy for you and your donors.Servant Keeper screenshot: Servant Keeper generates full contribution statements, which donors can access and print for their recordsServant Keeper screenshot: Users can create family profiles on Servant Keeper, linking information for members of a family in the same placeServant Keeper screenshot: Users can customize the fields and tabs in Servant Keeper's member profilesServant Keeper screenshot: Users can print barcoded check-in name tags with Servant KeeperServant Keeper screenshot: Servant Keeper can produce a full photo directory of membersServant Keeper screenshot: Email and letter merge let's you send personalized emails and letters to anyone (individuals, groups, or even your entire ministry) with just a couple clicks. You can personalize by almost any field you track!Servant Keeper screenshot: Servant Keeper includes a contribution management module, enabling users to record donations

Servant Keeper user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.5
  4.8
Sarah S.

Recommendation for Servant Keeper 8, Cloud Version

Used daily for 6-12 months
Reviewed 2019-08-16
Review Source: Capterra

SK allows us to have one database that all staff use to keep track of our members, potential members, friends. We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.

Pros
SK is extremely user friendly and intuitive. It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support. SK converted 3 years worth of contribution information and all the demographic information from our old system and helped us configure to our needs with SK8 under the "white glove" experience. Training videos provided were excellent. On-going webinars and live training have also been well worth my time. We have all staff set up with the Mobile Ministry app so they can find e-mail, telephone or address while on the go.

Cons
I only had one issue that has been a problem, but SK corrected it in an update.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicole M.

Servant Keeper The Choice in Church Software Innovative and Integrative; Relational Software

Used daily for 2+ years
Reviewed 2019-07-25
Review Source: Capterra

We have integrated our accounting and membership departments. We have had been able to communicate more effectively and efficiently with the congregation through the SK Notify tools. We are expanding our functionality by adding Event Brite, Check In and Cloud Directory. We anticipate simpler processes and more excellence with the addition of these tools. Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others. SK continues to impress me with their ability to listen and hear their audience by remaining innovative with their software.

Pros
The synergy for how all the modules work together. The opportunity to add add on modules when ready both financially and with personnel. The Cloud version is outstanding and the addition of the apps. Time saving! Connectivity at its best! These additions bring the corporation, the leadership and the attendees into relationship because of the tools. Our organization has always appreciated the Support Desk. When i think of Servant Keeper SERVANT always a listening ear and continual support via phone, email or on site trainings. KEEPER committed to excellent support and excellent products.

Cons
There is definitely a learning curve however the Webinars, Trainings, Tutorials, Support Desk make it possible for anyone to use SK.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Debbie E.

Servant Keeper for a Mid-Sized Church

Used daily for less than 6 months
Reviewed 2021-06-01
Review Source: Capterra

SK is a huge benefit in tracking all kinds of information regarding our membership and in producing digital and paper directories.

Pros
I'm not utilizing everything yet but these are the things I'm using and have found to be very helpful: A membership database with the ability to run all kinds of reports. The ability to create a paper directory/pictorial directory that includes contact information for the whole family. Easily upload and crop pictures for family profiles and individual profiles. Access to membership data through the SK App Customer support is exceptional! Whenever I call needing help the staff is very kind, professional, and helpful.

Cons
The inability to change the preschool designations in the school grade category. The inability to move around between I have difficulty finding the information I am looking for with the help/search tool in the database.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael H.

Fine folks, but inferior product

Used daily for 2+ years
Reviewed 2021-02-16
Review Source: Capterra

It served us well in our early years as a church. But as our needs grew, SK didnt work for us. Great price. Great folks. Very limited functionality. If you're needing a simple solution JUST to keep up with donations, this will work. If you need more than that, this product might not be the best for you.

Pros
Not much. I think the staff at SK are great and fine people, but the software is lacking!

Cons
The GUI is archaic, outdated, and looks like one has taken a trip back into Windows 95. The install is awkward, at least on a Mac. There arent a ton of feature that can be done with this software. Reporting is limited, and there's no workflows, automated reporting, member portal, attendance module, etc.

Response from Faithlife


Hi Michael,

Thank you for using Servant Keeper.

We actually do have a member portal, attendance module, in-depth dashboard reporting and much more on our latest version of the cloud.

Plus, Servant Keeper has just joined the Faithlife Family. Faithlife, the makers of Logos Bible Software, is now working hand-in-hand with Servant Keeper. This means as of today, Servant Keeper customers now have access to more tools than ever before, and at special pricing! Not only can ministries manage their membership and contributions, they can access online giving, better manage events, offer their church members and ministry team Logos Bible software and Faithlife TV, run a professional and automated website, schedule and run effective ministry services with impactful presentations, and so much more.

We encourage you to take a look at all that's possible. As always, we're here to help you if you have any questions.

Thank you,

Servant Keeper

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Geneva D.

My Experience

Used daily for 2+ years
Reviewed 2021-06-09
Review Source: Capterra

Great experience

Pros
Very easy to use - user friendly software...so far the best one

Cons
Sometime it's difficult with vanco and quickbooks...but I'm adjusting and has gotten better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Servant Keeper pricing

Starting from
$9.99/month
Pricing options
Free trial
Subscription
View Pricing Plans

on-premises or cloud, no contract, money back guarantee

Servant Keeper features

Campaign Management
Donor Management
Event Management
Membership Management
Mobile Access
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Receipt Management
Volunteer Management

API (81 other apps)
Activity Dashboard (93 other apps)
Alerts/Notifications (88 other apps)
Contact Database (78 other apps)
Contact Management (81 other apps)
Data Import/Export (99 other apps)
Electronic Payments (82 other apps)
Reporting & Statistics (108 other apps)
Third Party Integrations (86 other apps)

Videos and tutorials

Additional information for Servant Keeper

Benefits

Users can set up individual and combined family profiles, all of which are shown in the main list, with customizable information fields and tabs, automated data entry screens, and drop-down menus, and set multi-level security to vary user access based on role.

Servant Keeper includes reports templates for member lists, attendance reports, birthday and anniversary lists, member interests and skills, visitation schedules, activity reports, and more.

Users can record donations using the donor’s name or envelope number, with auto-entry of previous gifts, options for split transactions, full audit trails of any adjustments, graphs and reports of donation activity, and customizable contribution statements, all of which integrates with Servant Keeper’s Online Giving add-on.

Servant Keeper allows users to track attendance of individuals or families, or by headcount, add visitors while taking attendance, automatically print rosters for events, visualize congregation numbers with graphs and charts, and use scanners or fingerprints for check in.

The SK Notify tools allows users to send voice, email, and text messages, with members given options for which types of messages they wish to receive, and the ability to change their own contact information and view archived messages through the online dashboard.