ClickBid Features

ClickBid

Crazy Simple

4.63/5 (59 reviews)

Competitor Feature Comparison

API
Absentee Bidding
Activity Dashboard
Activity Management
Alerts/Notifications
Archiving & Retention
Auction Management
Batch Processing
Bid Management
Billing & Invoicing
Buy Now Option
Campaign Management
Credit Card Processing
Customizable Branding
Data Import/Export
Donor Management
Electronic Payments
Event Management
Event Tracking
Event Triggered Actions
Inventory Management
Live Auction
Membership Management
Mobile Access
Mobile Alerts
Mobile Giving
Online Auction
Online Bidding
PCI Compliance
Payment Processing
Promotions Management
Proxy Bidding
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Receipt Management
Recurring Giving
Registration Management
Reporting & Statistics
Search/Filter
Silent Auction
Social Media Integration
Summary Reports
Third Party Integrations
Video Streaming
Volunteer Management
Watch List
Website Management
Learn moreCompare App
API
Absentee Bidding
Activity Dashboard
Activity Management
Alerts/Notifications
Archiving & Retention
Auction Management
Batch Processing
Bid Management
Billing & Invoicing
Buy Now Option
Campaign Management
Credit Card Processing
Customizable Branding
Data Import/Export
Donor Management
Electronic Payments
Event Management
Event Tracking
Event Triggered Actions
Inventory Management
Live Auction
Membership Management
Mobile Access
Mobile Alerts
Mobile Giving
Online Auction
Online Bidding
PCI Compliance
Payment Processing
Promotions Management
Proxy Bidding
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Receipt Management
Recurring Giving
Registration Management
Reporting & Statistics
Search/Filter
Silent Auction
Social Media Integration
Summary Reports
Third Party Integrations
Video Streaming
Volunteer Management
Watch List
Website Management
Visit WebsiteCompare App
API
Absentee Bidding
Activity Dashboard
Activity Management
Alerts/Notifications
Archiving & Retention
Auction Management
Batch Processing
Bid Management
Billing & Invoicing
Buy Now Option
Campaign Management
Credit Card Processing
Customizable Branding
Data Import/Export
Donor Management
Electronic Payments
Event Management
Event Tracking
Event Triggered Actions
Inventory Management
Live Auction
Membership Management
Mobile Access
Mobile Alerts
Mobile Giving
Online Auction
Online Bidding
PCI Compliance
Payment Processing
Promotions Management
Proxy Bidding
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Receipt Management
Recurring Giving
Registration Management
Reporting & Statistics
Search/Filter
Silent Auction
Social Media Integration
Summary Reports
Third Party Integrations
Video Streaming
Volunteer Management
Watch List
Website Management
Visit WebsiteCompare App

ClickBid Feature Reviews

25 reviewers had the following to say about ClickBid's features:

Jeb B.

Best auction ever!

2021-07-07

From ease of use on our end to ease of use on the donor end. Even when we go back to doing our event live, we will be continuing to use Clickbid.

Pros

This was our first time doing our silent auction online. We almost doubled what our silent auction did the year before.

Cons

The only thing I didn't like was I thought that the reporting could have been easier to understand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Best remote support of any of the applications I used this year. Easy to use overall.

2018-01-11

Pros

Customer Service is awesome and quite responsive; The Appeal Display is a great feature for donor recognition onsite.

Cons

My challenge was generating a report combined with Event Sales/Donations and Online Donantions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle J.

used for a fundraising event

2018-01-12

Pros

ability to use at our event; learned new opportunities for this system. able to incorporate into our process

Cons

Difficulty training staff to use easily and to process data. Took effort to produce required reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Pam S.

Silent Auctions 2.0

2018-01-23

- Increased revenue - Increased amount of bids - Better collection of attendee contact information - Pre-event engagement

Pros

We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets.

Cons

Really wish we could keep multi-years in the system for comparison/ease of historical overviews. There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Barrett S.

ClickBid was a great solution for our silent auction needs, especially for the mobile notifications.

2018-01-04

An international, silent auction solution with mobile bidding and secure checkout options.

Pros

After the auction closed, collecting payments was also very easy using the Butler feature and gusts were happy knowing their credit card information was secure.

Cons

Allowing more CSS access to users with knowledge of how to customize would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna B.

NEMAA's Art-A-Whirl silent auction

2016-06-15

This was our first time using an online bidding platform and we have the somewhat unique set-up of having an opening party with an artwork silent auction that remains open for two weeks until the three-day weekend event with visitors walking through the gallery having the option to bid.

Pros

It was great having a a way for bidders to continue to bid after they left the physical auction.

Cons

We had trouble with authorize.net check out not accepting payment due to error codes, first with addresses, then with decimals (Code: 619) Whoops!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering ClickBid

Many visitors mentioned wanting to see signage near the artwork stating the current bid and how many bids the the piece currently had. It would be great if the admin had the option of a notification for each new bid (instead of scanning the leader board). That way we could utilize our volunteers to update the pieces in real time during the auction.

Source: Capterra
Helpful?   Yes   No
Read more
Sara K.

I have used Clickbid for my organization's annual charity auction for three years.

2018-01-04

Makes the auction easier to manage for our volunteers and attendees.

Pros

Moving to an online platform has made the process much easier and has required fewer volunteers to manage.

Cons

Getting follow up information and summaries after the event is cumbersome and not at all intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from ClickBid


This is great feedback. It will help us organize our post event better. We have several updates that will assist this process.

Read more
Karen C.

Very intuitive and easy to learn!

2018-01-23

Easy to use and I don't have to learn anything new since I've been using it a few years.

Pros

I especially love the Dashboard that shows everything you want to know during the event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debra S.

I have used Clickbid for three years and the system has worked very well for our event.

2018-01-08

Allows people who do not attend the event participate.

Pros

System was easy for most volunteers to use.

Cons

It is very time consuming to enter all of the auction items. The costs are a bit high. Clickbid takes a % of all credit card transactions. That is where they make their money so I think charging for additional services is overkill.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

I got out of the paper trap and love Clickbid!

2018-01-08

Pros

Very easy reporting with valuable information about our event.

Cons

I wish the event registration and silent auction modules were tied together better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barb B.

Using ClickBid was a great experience.

2018-01-08

Pros

It is easy to set up the event and input all of the information.

Cons

What I like least wasnt the fault of the software but rather the rules of my organization which doesnt allow us to take credit card numbers and payments through the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca H.

This is a super easy software to set up and easy to use for your bidders. Great customer service.

2018-01-08

More bidders. Easier to set up and list items than paper bid sheets.

Pros

Ease of use for all parties has made our event more successful.

Cons

The only problem we experienced was at the end of the event, the internet access slowed down bidders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia Z.

We have used ClickBid for a number of events. It's easy for our bidders to use.

2018-01-04

We have seen our profits triple at our annual gala by going from paper bidding to mobile bidding.

Pros

Always enjoy having the ClickBid representatives assist at our events.

Cons

I wish we could retain past events and pull auction listings from those events into a new event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly M.

Very user friendly and easy to use.

2018-01-14

Pros

My main issue was because I'm picky and kept fiddling with the design. But otherwise, it was so easy.

Cons

That one design flaw could make you oversell your event but quite a few tickets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Teri S.

We've loved ClickBid! Great customer support and a great experience for our guests.

2018-01-04

Pros

It got people excited about our event and auction.

Cons

However, that software's mobile bidding add-on was much more expensive than ClickBid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelley T.

Great but a little costly for a nonprofit

2018-08-06

Loved using it for our most recent event for the charity that I volunteer for.

Pros

I love the fact that it's easy to use the tutorial is great even for those that are less tech savvy.

Cons

You have to have really good Wi-Fi wherever you're using it or sometimes it gets bogged down. I also wish it was a little less expensive. It's a little pricey for a nonprofit . Also it be great to have more live customer service, not just email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Insurance company, 201-500 employees)

Excellent customer support pre- during and post-event.

2018-01-04

Pros

I also like that we can do mas uploads of images and data, as well as mass extracts for reporting.

Cons

Some types of auction formats are not supported. Also the landing page for the auction is not necessarily intuitive to set up - requires intervention by the ClickBid team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Suzuka H.

Highly recommend their service

2018-01-04

Pros

Inexpensive but great service Friendly and professional staff Easy to set up Quick Payment Awesome website

Cons

Nothing cons about this company It is easy to navigate Set up can be intimidating but video surely helps to get job done

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Jill A.

Intuitive and Supportive

2016-05-11

We probably could do without a rep our upcoming third year, but I'm not sure we want to!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lia J.

Clickbid is a great auction software.

2017-09-11

Our guests had a great experience with the software and felt that our auction checkin, bidding, and checkout experience were amongst the best.

Pros

Guests can login before arriving to the event, place bids remotely or at the event, and checkout all from the convenience of their cell phone.

Cons

Clickbid does not provide the opportunity for multiple users to access the account with their own access information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brenda R.

UMD Athletics Fall Fling Dinner & Auction

2016-10-03

This is our third year using ClickBid for our event.

Pros

Ease of use.

Cons

The ticketing and bidder systems do not "talk" to each other.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering ClickBid

Sometimes pictures and bid increments change once they have been saved. It would be great if there was some way to "lock" these in so that once they are saved, they won't change unless someone goes in and changes them.

Source: Capterra
Helpful?   Yes   No

Response from ClickBid


Great feedback! We are working on providing more integration with tickets and bidders. Our goal is not to automatically assign bidders from ticket sales. In the past, this has confused clients and created duplicates. However, we continue to look at ways to seamlessly move guests to bidders without any confusion.

Read more
Carl H.

ClickBid was the perfect solution for our inaugural, and now future, benefits!

2016-05-23

Bidders were able to easily sign up, bid and check themselves out at the end of the night and while support was on standby we didn't need to contact them once during the event. Great application with built in and intuitive features that allowed us to focus on the attendees and overall experience of the event!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kathy G.

Clickbid has been a great addition to our annual school auction.

2018-01-05

Pros

I especially like the ability to use an excel spreadsheet & then import all of the info into the Clickbid platform.

Cons

It would be nice to design the site to fit our own auction.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Susan S.

I used Click Bid for my annual charity auction and it was easy to use.

2018-01-04

We raised a record amount of money the past two years we used this software for our annual charity auction. Also the ease of using the software allowed us more time to concentrate on other things pertaining to the auction because we did not have to worry about the software working properly.

Pros

Also, the amount of reports that are available post-event were really helpful to our accountant and the rest of the staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Darolyn G.

Great Customer Experience

2018-01-11

Pros

ClickBid trasforma our ability to effectively and efficiently raise more money at our annual gala. It is easy to work with, and is a much appreciated tool for us--particularly with limited staff.

Cons

There does not seem to be a way to contact our rep directly by phone, but response time on email is reasonable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more