Bloomerang Pricing, Features, Reviews & Alternatives

Bloomerang

Donor management software and database for nonprofits

4.67/5 (904 reviews)

Bloomerang overview

What is Bloomerang?

Bloomerang is cloud-based fundraising solution to help nonprofit organizations reach, engage and retain donors. It is designed to help deliver top results, increase revenue and enhance donor loyalty. Bloomerang has worked with high-level thought leaders in philanthropy to associate particular practices for building strong relationships with donors.

Bloomerang has a clean, modern interface that gives users the tools they need to perform crucial fundraising activities effectively. The software’s core features include a dashboard that displays the organization’s donor retention rate along with suggestions on how to improve, as well as future incoming donations. Users can also access reports and accounts with a single click.

Another core feature is the constituent timeline that displays all interactions made with a particular donor in a clean and easy-to-follow fashion. Bloomerang also generates smart reports and creates segmented lists that help with presentations and annual planning.

Bloomerang enables website integration so organizations can easily track browsing activity and create custom donation and sign-up forms that can be embedded onto a website. The social media hub connects Twitter for social media monitoring so organizations can learn what constituents might be tweeting about them. Bloomerang has been optimized to be mobile responsive so users can experience the solution as equally on a mobile device as on a desktop computer.
bloomerang.co

Pricing

Starting from
$19/month
Pricing options
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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Bloomerang user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.6
  4.8
Jeff M.

Excellent for Most Non-Profits

Used weekly for 2+ years
Reviewed 2019-11-14
Review Source: Capterra

At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful. In my current role, I set them up with Bloomerang as their first database. I have also recommended it on multiple occasions.

Pros
Bloomerang is intuitive and easy to use. Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else. The ability to create embedded forms is a lifesaver. The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file. The integrated DonorSearch option is convenient, useful and cost-effective.

Cons
If my organization ran a ton of events, I'm not sure this would be my optimal solution. Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kelly Z.

One of the best Developement Products on the market!

Used weekly for 1-2 years
Reviewed 2021-04-13
Review Source: Capterra

Ever since switching to Bloomerang, I have actually enjoyed entering donor information, running reports, creating emails, etc. With our other software, I dreaded having to login each day because it was just a clunky system, but not with Bloomerang. It is easy to find donor information, create forms, send emails, etc. And after 2 years, I have yet to run into any issues with the software, which is a win in my book.

Pros
From day one, everything with Bloomerang has been great. I was incredibly nervous about switching over to Bloomerang from our current software and they made the process so seamless and so simple. Once all of our data was converted, I jumped right in and could quickly run reports, create new donation forms, add images to all of my donors, and even link up social media accounts. Something that I could not do with our old software. Bloomerang's interface is also 'clean' and it is fairly easy to find anything you need. But what I have been most impressed with is its help features, free webinars, and customer service people. They are top-notch and you can't beat the free webinars that they offer weekly! I've learned so much since switching to Bloomerang.

Cons
We've only been using the software for about 2 years and right now, I really haven't run into any thing that I don't like. It is so easy to use and is really great software.

Response from Bloomerang


WOW Kelly! What wonderful feedback. I will certainly pass this along to the "powers that be" thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian V.

Great concept, but flawed and in need of significant improvement

Reviewed 2015-12-30
Review Source: Software Advice

Pros
Simple and intuitive on the surface. Donation/timeline entries are fast and easy. Letter generations is mostly easy. As long as you're not serious about getting legit data out of your software, and don't need to make major mass improvements due to the collateral damage of importing from other software, you might like it. Customer support is probably the best I've ever had.

Cons
No mass update option--has cost us dozens of hours of productivity. Some of their reports use bad math, but apparently they're working on fixing that. It's impossible to run certain kinds of reports that were easy in other software. They're apparently working on a big improvement to reports, but it's going to be months before it comes out. Email newsletter option is insanely feature-sparse--had intended to switch to it, but after trying to use it and discovering it's limitations, I'm sticking with MailChimp. There's not way to export letters in an editable form (pdf download is the only option). In general, I've lost SO MUCH functionality and productivity after my switch from eTapestry. I do believe they are genuinely trying to grow and improve this product. They at least don't stonewall some of the criticism and acknowledge things that need improvement, but their capacity to actually improve the product and fix bugs seems extremely limited. Fixes and improvements come out about as fast as molasses pours in Antarctica, and there's an obvious disconnect between what the developers think is needed, and what real fundraisers actually really need.

Response from Bloomerang


Hey Brian, thanks for your comments. We always appreciate hearing constructive feedback from customers, and we do take it seriously!

You now have the ability to edit individual letters without the need to export!

https://bloomerang.co/blog/design-segment-and-personalize-thank-you-letters-in-bloomerang/

We also now have a Mailchimp integration!

https://bloomerang.co/blog/new-feature-bloomerang-mailchimp-integration/

We're always making improvements, so be sure to keep an eye on the http://bloomerang.co/changelog and in-app notifications for all the new feature updates we will be rolling out!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Janie F.

Bloomerang is the best!

Used daily for 1-2 years
Reviewed 2021-04-08
Review Source: Capterra

We don't need a big semi, we just need a pickup truck. Bloomerang has been our happily affordable, fully loaded pickup, with little extra surprises like a cool sunroof, and leather seats. We are now driving our development program with dependability, accuracy, and style.

Pros
Bloomerang is extremely user friendly and has the best customer service I've ever experienced. Having it as a tool has allowed us to move from a barely functioning CRM to a more professional development office. We can now manage our moves management and have accurate reporting.

Cons
There are really small things that I'm hoping change, for instance I would like to have more options for customization in the newsletter generation. And, I miss my shortcut of putting in a zip code and having the city populate automatically. Small things that do not affect much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hannah P.

Bloomerang for the win!

Used daily for 1-2 years
Reviewed 2021-02-19
Review Source: Capterra

I love Bloomerang and use it on a regular basis. I no longer hesitate to look up information or turn to Bloomerang for help. Because I had so many issues with our previous database, I found myself dreading having to use it and/or figuring out a different way to gather the information I needed.

Pros
My company used Raiser's Edge for many years before switching over to Bloomerang and that was one of the best days in my working career. I love that we can immediately get a sense of a donor as their page comes up with the Giving Summary and Level of Engagement. I also appreciate being able to quickly see what the latest, largest, first, and lifetime giving is at a glance. Pulling reports, mailing lists, and financials is very user-friendly, too. Having trainings available to return to for refreshers and references is very handy. Using Bloomerang has been a game-changer for me in keeping track of donor information and then having the ability to compile that information in almost endless ways.

Cons
The most time consuming part of Bloomerang that feels a bit clunky is the creation of households. It requires data entry for one of its members, a new constituent record for the other member of the household, and then going back to create a household and link the two donors. It feels like there could be an easier way to get that information and create those relationships without so much back and forth.

Response from Bloomerang


Thank you for your feedback regarding households Hannah. I will pass that along to our product teams!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Bloomerang pricing

Starting from
$19/month
Pricing options
Free
Subscription

Bloomerang features

API
Activity Dashboard
Alerts/Notifications
Campaign Management
Data Import/Export
Donor Management
Electronic Payments
Event Management
Membership Management
Mobile Access
Mobile Giving
Online Giving
Payment Processing
Pledge Management
Receipt Management
Recurring Giving
Reporting & Statistics
Third Party Integrations
Volunteer Management

Attendance Tracking (76 other apps)

Videos and tutorials

Additional information for Bloomerang

Key features of Bloomerang

  • API
  • Browsing activity tracking
  • Campaigns
  • Communication history
  • Constituent timeline
  • Credit card processing and refunds
  • Custom forms
  • Custom reports
  • Dashboard
  • Donor retention rate
  • Dynamic search field
  • Email analytics
  • Email design & distribution
  • Email templates
  • Import data
  • Interaction history and tracking
  • Knowledgeable, US-based support
  • Letters and mailings
  • Multiple addresses, phones and emails
  • Online donations via API
  • Single & recurring donations
  • Smart reports
  • Social media hub
  • Social media integration
  • Summary & engagement levels
  • To-do list
  • Unlimited custom fields
  • Unlimited users
  • Website integration
View All Features

Benefits

Bloomerang is also a full CRM so users can manage their entire ecosystem, including donors, volunteers, sponsors and grantees with real-time retention and engagement metrics.

Users can generate gift acknowledgements, letters or appeals with Bloomerang’s letter templates and create rich content digital newsletters or event invitations with the email design and distribution tool.

Bloomerang users can take full advantage of the social media hub and connect an organization’s Twitter account for powerful social media monitoring.

Users can create and customize online forms that can be embedded on any website, and after every form submitted, the Bloomerang database is updated automatically.

Bloomerang’s constituent communication timeline neatly and visually presents any interaction history between individuals and/or organizations with detailed events and highlights.