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DonorPerfect vs Eleo Comparison

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Overview

Category Leaders

No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation data...

Category Leaders

Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.1K

5

4

3

2

1

746

337

52

12

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

159

5

4

3

2

1

140

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.
Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.
It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.

Pros

The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.

Cons

Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
The Change of Address (COA) feature that is an add-on completely messed up our database.

Cons

Label function is limited. And I had issues with missing information when did my first download.
There has been only one instance where I found it difficult to organize a list.
This program can be difficult to navigate if the user is not trained properly.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • Forms Management
  • Fund Accounting
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Historical Trend Analysis
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Channel Communication
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Marketing
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features59
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • Forms Management
  • Fund Accounting
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Historical Trend Analysis
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Channel Communication
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Marketing
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations29
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier
  • Total integrations9
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier

Alternatives

Explore similar apps

User reviews that mention these apps

BJ
AvatarImg

Beverly J.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Eleo logo

Eleo

The implementation process was easy and their support team walked us thru the entire process.

Reviewed 6 years ago
Pros

I have utilized The Raisers Edge, DonorPro, and DonorPerfect this software for the COST, functionality, ease of use, the quick and pleasant customer support truly makes this product unique and comparable to the much larger organizations.

Cons

The Constituent search features, do not allow you to search by first and last name together like other databases.

Vendor response

Eleo has the ability to search any word in the database including multiple words such as first and last name of individuals and organizations.