Eleo Pricing, Features, Reviews & Comparison of Alternatives

Eleo

Online donor management & fundraising software

4.83/5 (88 reviews)

Eleo overview

What is Eleo?

Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more.

With Eleo’s database, users can record contact and donor information in detailed profiles, and enter and track gifts. Data fields can be customized, and an unlimited number of phone numbers, mailing addresses, email addresses, and notes can be stored. Users can view donor interests, giving histories and statistics, graphical giving summaries, pledge information, mailing histories, and more. Credit card processing enables online donation, and the Mailing Dashboard ensures that gift acknowledgements and thank-you letters are processed. A range of mailings can be created through the step-by-step process in the Mailing Wizard, such as newsletters, solicitations, pledge reminders, membership renewals, receipts, and thank-you letters, and they can be personalized with donors’ details.

Eleo offers a range of tools for managing tasks and schedules, allowing users to create tasks, customize task types, assign tasks, organize to-dos in the calendar, add task notes, and set reminders. The calendar and scheduler have daily, weekly, and monthly views, and users can search tasks by type, user, priority, and completion status. A range of standard reports can be generated with Eleo and customized using data filters, and custom reports can be created using the Report Writer. Users can also analyze appeal successes, goals met, and donor trends, and integrate with QuickBooks Online to manage their accounting.
www.eleoonline.com

Pricing

Starting from
$39/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Eleo screenshot: Eleo can be accessed on a range of devicesELEO Online Donor Management Software DemoEleo screenshot: Custom dashboards allow users to view important informationEleo screenshot: Contact histories are recorded in contact profilesEleo screenshot: Events can be created and managed in EleoEleo screenshot: Users can track donation histories and pledges for each contact

Eleo reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.6
  4.7
  4.9
Marsha Armstrong

Excellence!

Used daily for 2+ years
Reviewed 2019-05-10
Review Source: Capterra

We have been able to provide updated and real time reporting to both customers and funders. The software also allows us to ensure fairness in our job selection and placement processes as well as provides us with amazing payroll results and supports. As an agency we rely on the software and the providers over at CSS to make us successful and to date they have not disappointed.

Pros
The software has amazing usability and runs awesome reports. The ease in customizing it based on our needs makes it ones that makes it #1 in line with other competitors. We truly have no idea what we'd do without it.

Cons
We have no issues or complaints with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Melody Federico

Thanks for helping us!

Used daily for 6-12 months
Reviewed 2019-12-10
Review Source: Capterra

Pros
Price was affordable. Also - it's super easy to use for staff and volunteers.

Cons
Had to call customer service to understand how to create labels for the annual appeal mailing. But they were able to answer my questions quickly and labels printed great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Tom Huckstep

Looking forward to full implementation

Used daily for less than 6 months
Reviewed 2020-07-27
Review Source: Software Advice

We were looking for a simple, yet adaptable, solution to our donor management needs. From all appearances, Eleo is going to work very well for us, and has several features that will enhance our capabilities to engage with donors and prospects.

Pros
Very flexible and customizable. The system has been adapted to our unique needs very well. The Help resources are comprehensive and very useful. Eleo support has been great to work with during the data import and implementation process. Security Permissions are outstanding!

Cons
The system runs a bit slow, even on my very robust Dell Optiplex desktop computer. But we're talking two second sometimes two or three second response as opposed to one second. I don't thing it's going to hurt productivity at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brandon Verrault

Limited but happy user

Used occasionally for less than 6 months
Reviewed 2019-03-19
Review Source: Capterra

Pros
The flexibility in creating reports and other options.

Cons
From the limited features that I used, I don't have any negatives to mention.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Jamie Boyle

Great Value Product with Excellent Customer Support

Used daily for less than 6 months
Reviewed 2020-05-19
Review Source: Capterra

I'm finally able to see who my active members are, who has expired, who needs to be contacted, all with a few clicks of a button. We've had a database for years, but the real key to managing a database is to KNOW the data that's held within it. Eleo is helping us get to know our members and contacts more deeply than we did before.

Pros
What attracted our organization most to Eleo is how much bang you can get for your buck. This software has a lot of the same features as larger, more expensive CRM tools, but without the years-long contractual agreements, and with way more affordable pricing for a small/mid-sized non-profit like us. So far, Eleo has really delivered. We finally have a system in place for strategically reaching out to membership and generating the reports we need to analyze our success. I can't wait to see how far we can go with Eleo.

Cons
Integrations with different website platforms is somewhat lacking. For example, embedded forms don't seem to work well with WIX. Also, I'd really like to have membership sign-up forms as an option. However, Eleo's excellent team has helped us find solutions and work-arounds so far for every shortcoming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eleo pricing

Starting from
$39/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Up to 2500 donor records: $39/month
Up to 5000 donor records: $59/month
Up to 10000 donor records: $99/month
Up to 12500 donor records: $139/month
Up to 15000 donor records: $159/month
Up to 20000 donor records: $199/month

Eleo features

Access Control
Activity Dashboard
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Reporting & Statistics
Volunteer Management

API (59 other apps)
Attendance Management (54 other apps)
Automatic Notifications (48 other apps)
Event Management (59 other apps)
Registration Management (45 other apps)
Third Party Integration (57 other apps)

Videos and tutorials

Additional information for Eleo

Key features of Eleo

  • Anonymous donations
  • Contact & donor management
  • Contribution tracking
  • Credit card processing
  • Custom Fields
  • Customizable fields
  • Document storage
  • Donation tracking
  • Duplicate Check
  • Dynamic contact lists
  • Event tracking
  • Fundraising management
  • Funds, campaigns, appeals & appeal categories
  • Gift entry & tracking
  • Gift management
  • Giving histories & statistics
  • Grant management
  • Graphical giving summaries
  • Mailing histories
  • Memberships
  • Merge Contacts
  • Monitoring
  • Online & mobile donations
  • Online Event Registration
  • Opportunity Management
  • Personalized Profiles
  • Pledge information
  • Pledge management
  • Receipt & thank-you letter mailing dashboard
  • Recognition levels
  • Recurring giving
  • Relationship tracking
  • Solicitations
  • Statement generation
  • Task completion tracking
  • Task scheduling
  • volunteer hours tracking
View All Features

Benefits

Eleo’s database allows users to record contact and donor information in personal profiles, enter and track gifts, manage acknowledgements, evaluate solicitation and fundraising methods, and more.

Tailored contact lists can be generated for event announcements, appeals, and other communications, with users able to define selection criteria and modify results to fine-tune lists.

To ensure that donation acknowledgements are completed in a timely manner, Eleo includes a Mailing Wizard through which users can create mailings following a step-by-step process, and a Mailing Dashboard which allows users to monitor any thank-you letters to be processed.

Users can record volunteer availability, knowledge, and skills, track their activities and hours, create volunteering opportunities, manage communications, assign volunteers to jobs, and more.

Eleo’s built-in reports can be customized using filters, and custom reports can be created from scratch using the Report Writer.