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Online donor management & fundraising software
Eleo Pricing, Features, Reviews and Alternatives
Eleo product overview
Key benefits of using Eleo
Typical customers
Platforms supported
Support options
Training options
Eleo pricing information
Value for money
4.9
/5
148
Starting from
39
Per month
Usage Based
Pricing options
Value for money contenders
Eleo features
Functionality
4.7
/5
148
Total features
59
5 categories
Most valued features by users
Functionality contenders
Eleo users reviews
Overall Rating
4.9
/5
148
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.59/10
129
18
1
0
0
Overall rating contenders
Penny J.
Executive Director
Primary/Secondary Education, 1-10 employees
Review source
Transcript
Penny J.: I'm Penny. I am the executive director of a non-profit that works with young children and elementary...
Bill G.
Executive Director
Education Management, 11-50 employees
Review source
Transcript
Bill: Hi! My name is Bill, and I'm an executive director, and I want to give Eleo five out of five stars....
christina m.
Sports, 1-10 employees
Used daily for 1-2 years
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Eleo is an easy to use system that allows me to track and monitor my donors. When I have needed help, the support I have gotten through email and phone has been quick and effective. I highly recommend eleo!
Eleo makes sense. I run a small non-profit, with no special fundraising staff, and the Eleo software ease-of-use makes it extremely valuable to me. I don't have the time needed to become an expert on the huge platforms, and eleo can do just about everything that I need.
The only issue I have had is with combining multiple gifts from a single donor for a letter. I need to have the gifts listed separately, but I don't think eleo does that.
Joan S.
Museums and Institutions, 1-10 employees
Used daily for 6-12 months
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We had another donor management program that met our needs for years, until they decided to "simplify", and then they weren't meeting our needs. Our consultant said many of their customers were using Eleo, so we decided to take the plunge. Onboarding was easy once I got my end set up, and it's been pretty intuitive to use. The library has been amazing. The only problem with it is keeping up with, say, PayPal's upgrades changing menu locations. No one can keep up with all that instantly. Again, friendly customer service saves the day!
What I like most about Eleo is the customer service. Face it, nothing is perfect. But when I run into any issue, I know I can call and a friendly voice will be on the line in moments to help me figure it out with a great attitude. And if they can't figure it out, they get a tech on the line right away. Also, the Home page is great for the bosses, they can get a fast, comprehensive picture of where we stand.
There have been a couple of issues here and there, but nothing that makes our organizaions grind to a halt. And I'm confident that my suggestions have been added to the list.
Tonya W.
Nonprofit Organization Management, 11-50 employees
Used daily for 6-12 months
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Customer service is excellent. They are very responsive to questions and provide answers.
There are not clear definition documentation regarding "all" fields when importing data. This information is very important when customizing the software to a particular organization.
Darlie G.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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We've just subscribed to Eleo for almost a year now and so far, this is the best Donor Software I've ever used. I'm very satisfied of the prompt support and friendliness of the team and the design of the software itself for an everyday user like me.
Prompt customer support, affordable, user friendly, simple yet effective design for reporting.
I wish that in the future, they will integrate address updating.
Linda R.
Marketing and Advertising, 1-10 employees
Used other for 6-12 months
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Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.
Out of the box implementation is great! Reports that most nonprofits commonly used are included - no more queries and report exports! Eleo also tracks volunteers and events. An added plus is that the software integrates with MailChimp and Constant Contact so you can track your email marketing within the system. Also integrates with DonorSearch for a great price. Online forms are easy to set up as well. I recommend this software to all my nonprofit clients who are looking for easier donor tracking.
For some - it can be hard to give up the report customization found in larger software (Raiser's Edge) but really do you need all that customization? Why not make life simpler? :)
Eleo FAQs
Eleo has the following pricing plans:
Starting from: $39.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Eleo?
Q. What other apps does Eleo integrate with?
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