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Online donor management & fundraising software

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Eleo Pricing, Features, Reviews and Alternatives

Eleo FAQs

Q. What type of pricing plans does Eleo offer?

Eleo has the following pricing plans:
Starting from: $39.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Eleo?

Eleo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Eleo support?

Eleo supports the following languages:
English


Q. Does Eleo offer an API?

No, Eleo does not have an API available.


Q. What other apps does Eleo integrate with?

Eleo integrates with the following applications:
Constant Contact, Stripe, Meta for Business, QuickBooks Online, Google Calendar, Mailchimp, Braintree, Google Maps, Microsoft Excel


Q. What level of support does Eleo offer?

Eleo offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

Eleo product overview

Price starts from

39

Per month

Usage Based

What is Eleo?

Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more.

Key benefits of using Eleo

  • Eleo’s database allows users to record contact and donor information in personal profiles, enter and track gifts, manage acknowledgements, evaluate solicitation and fundraising methods, and more.

  • Tailored contact lists can be generated for event announcements, appeals, and other communications, with users able to define selection criteria and modify results to fine-tune lists.

  • To ensure that donation acknowledgements are completed in a timely manner, Eleo includes a Mailing Wizard through which users can create mailings following a step-by-step process, and a Mailing Dashboard which allows users to monitor any thank-you letters to be processed.

  • Users can record volunteer availability, knowledge, and skills, track their activities and hours, create volunteering opportunities, manage communications, assign volunteers to jobs, and more.

  • Eleo’s built-in reports can be customized using filters, and custom reports can be created from scratch using the Report Writer.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Eleo pricing information

    Value for money

    5.0

    /5

    155

    Starting from

    39

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Eleo features

    Functionality

    4.7

    /5

    155

    Total features

    59

    5 categories

    Most valued features by users

    Reporting & Statistics
    Event Management
    Data Import/Export
    Donor Management
    Activity Dashboard
    Contact Management
    Customizable Reports
    Volunteer Management

    Functionality contenders

    Eleo users reviews

    Overall Rating

    4.9

    /5

    155

    Positive reviews

    99

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.61/10
    Rating distribution

    5

    4

    3

    2

    1

    136

    18

    1

    0

    0

    Pros
    The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
    We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
    Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.
    Cons
    Label function is limited. And I had issues with missing information when did my first download.
    There has been only one instance where I found it difficult to organize a list.
    This program can be difficult to navigate if the user is not trained properly.

    Overall rating contenders

    PJ
    AvatarImg

    Penny J.

    Executive Director

    Primary/Secondary Education, 1-10 employees

    Review source

    Overall Rating

    Thanks to Eleo, we are organized!

    Reviewed 3 years ago

    Transcript

    Penny J.: I'm Penny. I am the executive director of a non-profit that works with young children and elementary...

    BG
    AvatarImg

    Bill G.

    Executive Director

    Education Management, 11-50 employees

    Review source

    Overall Rating

    Best bang for your donor's buck

    Reviewed 3 years ago

    Transcript

    Bill: Hi! My name is Bill, and I'm an executive director, and I want to give Eleo five out of five stars....

    AR
    AvatarImg

    Verified reviewer

    Civic & Social Organization,

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic product for a low cost.

    Reviewed 6 years ago
    Pros

    This product is super easy to use, even for coworkers for are not tech savy. If you ever had a question, their customer service team responds super quickly to assist with whatever you need.

    Cons

    There are a few negatives and kinks to the program. The first is that not all fields are able to be customized which makes it a little tricky trying to navigate it to fit the needs of your organization. I have encountered a few kinks in the program and mentioned it to their team and within a few weeks the kinks were fixed (i.e. not being able to soft credit a pledge payment or link a pledge payment to an event).

    PK
    AvatarImg

    Philip K.

    Fund-Raising, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The daily tool you need to raise funds

    Reviewed a year ago

    Donor management

    Pros

    The cost, video library and over all help section

    Cons

    Does not have a video feature for donor contact

    TW
    AvatarImg

    Tonya W.

    Nonprofit Organization Management, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Software Review

    Reviewed 6 years ago
    Pros

    Customer service is excellent. They are very responsive to questions and provide answers.

    Cons

    There are not clear definition documentation regarding "all" fields when importing data. This information is very important when customizing the software to a particular organization.

    DG
    AvatarImg

    Darlie G.

    Nonprofit Organization Management, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    One of the Best ever!

    Reviewed 5 years ago

    We've just subscribed to Eleo for almost a year now and so far, this is the best Donor Software I've ever used. I'm very satisfied of the prompt support and friendliness of the team and the design of the software itself for an everyday user like me.

    Pros

    Prompt customer support, affordable, user friendly, simple yet effective design for reporting.

    Cons

    I wish that in the future, they will integrate address updating.

    LR
    AvatarImg

    Linda R.

    Marketing and Advertising, 1-10 employees

    Used other for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use donor management software with all the bells and whistles non profits need

    Reviewed 4 years ago

    Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.

    Pros

    Out of the box implementation is great! Reports that most nonprofits commonly used are included - no more queries and report exports! Eleo also tracks volunteers and events. An added plus is that the software integrates with MailChimp and Constant Contact so you can track your email marketing within the system. Also integrates with DonorSearch for a great price. Online forms are easy to set up as well. I recommend this software to all my nonprofit clients who are looking for easier donor tracking.

    Cons

    For some - it can be hard to give up the report customization found in larger software (Raiser's Edge) but really do you need all that customization? Why not make life simpler? :)

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