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Eleo Logo

Online donor management & fundraising software

Table of Contents

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Eleo - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Eleo overview

Based on 172 verified user reviews

What is Eleo?

By industry, Eleo reviewers are most commonly professionals in non-profit organization management (63%). The most frequent use case for Eleo cited by reviewers is fundraising & donor management (64% of reviewers).

What are the most popular integrations for Eleo?

The Eleo integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.9 out of 5 for its integration with Eleo.

Starting price

39usage based /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Donor Management

Small Nonprofits

Email Integration

Do you work for Eleo? Manage this product listing

Eleo’s user interface

Ease of use rating:

Eleo reviews

Overall rating

4.9

/5

172

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.96/10
Rating distribution

5

4

3

2

1

152

18

2

0

0

Pros
“Now that the 2.0 version has launched, all the new features have strengthened our donor relations and ability to collect important data. And all at a very affordable cost so we can direct our income to supporting humanitarian projects.”
RS

Rifka S.

Office Manager

“I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available.”
RS

Rifka S.

Office Manager

“Integrating with our payment processor and website have been key.”
ML

Melissa L.

Membership and Outreach Coordinator

Cons
“Unfortunately their software updates began counterproductive and the cost too high. ”
BK

Beau K.

Executive Director

“Integrations can be challenging to execute.”
BK

Beau K.

Executive Director

“Before Eleo we could not generate monthly thank you receipts, and we had to maintain a separate Excel spreadsheet of newsletter subscribers in order to email them through Mailchimp. ”
CR

Carla R.

Community Engagement Volunteer

Who uses Eleo?

Based on 172 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Civic & Social Organization
Food & Beverages
Consumer Services
Others

Use cases

Donation Management
Nonprofit
Nonprofit CRM
Grant Management
Fundraising

Eleo's key features

Most critical features, based on insights from Eleo users:

Donor management
CRM
Fundraising management
Campaign management
Event management
Electronic payments
Grant management
Customizable forms
Accounting
Volunteer management

All Eleo features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Ad hoc reporting
Alumni management
Calendar management
Campaign analytics
Campaign management
Campaign planning
Campaign segmentation
Committee management
Communication management
Compliance management
Contact database
Contact management
Contribution tracking
Credit card processing
CRM
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data import/export
Document storage
Donation tracking
Donor management
Dues management
Electronic payments
Email management
Email templates
Email tracking
Event management
For nonprofits
Fundraising management
Gift matching management
Grant application management
Grant award tracking
Grant management
Interaction tracking
Member database
Mobile giving
Monitoring
Online forms
Online giving
Payment processing
Personalization
Pledge management
Receipt management
Recurring giving
Reminders
Reporting/Analytics
Reporting & statistics
Search/Filter
Summary Reports
Task scheduling
Volunteer management
Web forms
Website integration

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39

Per month

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Eleo pricing

Starting from

39

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Eleo price and value

Value for money rating:

Of 25 reviews that provide robust commentary on Eleo's price and value, mention it in a positive light.

Most reviewers indicate Eleo offers strong value for money, highlighting its affordability compared to other CRM solutions and noting that it provides robust, fully functional features without sacrificing quality. They say all modules are included in the price, and appreciate that Eleo meets their business needs at a cost they can manage. Most users consider Eleo easy to use and find its pricing especially attractive when compared to more expensive alternatives. Some reviewers feel it lacks certain advanced features found in pricier programs, but they find the overall functionality and included features justify the cost.

, and

Eleo integrations (8)

Integrations rated by users

We looked at 172 user reviews to identify which products are mentioned as Eleo integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.9 (13)

Integration rating: 5.0 (6)

To send out our bi-weekly emails

CH

Charissa H.

Operations Manager

Integration rating: 4.8 (6)

It helps sync payroll and employee data with accounting, reducing manual data entry and keeping financial records more accurate.

SS

Sachin S.

Senior executive HR

Integration rating: 5.0 (3)

Integration rating: 5.0 (2)

Integration with PayPal Enterprise Payments matters because it enables Venmo to participate in larger‑scale, merchant‑level transactions without losing its simplicity. This connection expands Venmo’s utility for businesses while maintaining a familia

cf

christopher f.

Brand Strategy Lead

Eleo customer support

What do users say about Eleo customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Eleo customer support.

Widely noted by reviewers, Eleo's customer support is prompt, friendly, and consistently provides detailed, helpful responses.

Multiple users highlight how easy it is to reach support, with real humans available and accessible via various channels.

A number of users appreciate the knowledgeable, patient, and solution-oriented approach of the support team during onboarding and troubleshooting.

Common user feedback praises Eleo for treating all customers fairly, regardless of organization size or pricing level.

Support options

Email/help desk
Chat
Knowledge base
Phone support
Faqs/forum

Training options

Live online
Videos
In person
Documentation
Webinars

To see what individual users say about Eleo's customer support, check out the review snippets below.

“I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available.”

RS

Rifka S.

Office Manager

“I love that I can speak with a real human who can answer my questions and support me in getting the most out of Eleo”

JP

JoDee P.

Director of Operations

Eleo FAQs

Q. Who are the typical users of Eleo?

Eleo has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business

These products have better value for money


Q. What is Eleo used for?

Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more. With Eleo’s database, users can record contact and donor information in detailed profiles, and enter and track gifts. Data fields can be customized, and an unlimited number of phone numbers, mailing addresses, email addresses, and notes can be stored. Users can view donor interests, giving histories and statistics, graphical giving summaries, pledge information, mailing histories, and more. Credit card processing enables online donation, and the Mailing Dashboard ensures that gift acknowledgements and thank-you letters are processed. A range of mailings can be created through the step-by-step process in the Mailing Wizard, such as newsletters, solicitations, pledge reminders, membership renewals, receipts, and thank-you letters, and they can be personalized with donors’ details. Eleo offers a range of tools for managing tasks and schedules, allowing users to create tasks, customize task types, assign tasks, organize to-dos in the calendar, add task notes, and set reminders. The calendar and scheduler have daily, weekly, and monthly views, and users can search tasks by type, user, priority, and completion status. A range of standard reports can be generated with Eleo and customized using data filters, and custom reports can be created using the Report Writer. Users can also analyze appeal successes, goals met, and donor trends, and integrate with QuickBooks Online to manage their accounting.


Q. What level of support does Eleo offer?

Eleo offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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