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Eleo
5
152
4
18
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online donor management & fundraising software
Table of Contents
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Eleo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Eleo overview
Based on 172 verified user reviews
What is Eleo?
By industry, Eleo reviewers are most commonly professionals in non-profit organization management (63%). The most frequent use case for Eleo cited by reviewers is fundraising & donor management (64% of reviewers).
What do users say about Eleo pricing?
Most users consider Eleo highly affordable, noting robust features at a lower price than other CRMs. Most reviewers indicate all modules are included without extra charges, and they appreciate not sacrificing quality for cost savings. Most users find pricing attractive for small organizations. Some reviewers feel advanced features are missing compared to pricier competitors, and a few users report concerns about rising costs after updates.
What are the most popular integrations for Eleo?
The Eleo integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.9 out of 5 for its integration with Eleo.
Eleo’s user interface
Eleo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.8
Customer support
5.0
Reviews sentiment
What do users say about Eleo?
Users report Eleo is easy to use, affordable, and well-suited for small nonprofits, helping them efficiently manage donors, fundraising, and data. They appreciate its intuitive interface, customizable features, and robust reporting options, which make daily tasks and donor tracking straightforward. They find the onboarding process smooth and value the ability to import and organize data in one place. Some mention that the software lacks advanced visual appeal and certain customization options, but these do not hinder their workflow.
Reviewers appreciate Eleo’s outstanding customer support, noting quick responses, helpful training, and accessible resources. They say the support team listens to feedback and resolves issues promptly, making it easy for non-technical staff to learn and use the platform. They feel Eleo offers strong functionality and value without unnecessary complexity or high costs.
Select to learn more
Who uses Eleo?
Based on 172 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Eleo's key features
Most critical features, based on insights from Eleo users:
All Eleo features
Features rating:
Eleo alternatives
Eleo
Starting from
39
Per month
DonorPerfect
Starting from
119
Per month
Bloomerang
Starting from
125
Per month
Donorbox
Starting from
150
Per month
Eleo pricing
Starting from
39
Per month
Usage Based
User opinions about Eleo price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Eleo's price and value, mention it in a positive light.
Most reviewers indicate Eleo offers strong value for money, highlighting its affordability compared to other CRM solutions and noting that it provides robust, fully functional features without sacrificing quality. They say all modules are included in the price, and appreciate that Eleo meets their business needs at a cost they can manage. Most users consider Eleo easy to use and find its pricing especially attractive when compared to more expensive alternatives. Some reviewers feel it lacks certain advanced features found in pricier programs, but they find the overall functionality and included features justify the cost.
, and
Eleo integrations (9)
Integrations rated by users
We looked at 172 user reviews to identify which products are mentioned as Eleo integrations and how users feel about them.
Integration rating: 4.9 (13)
Integration rating: 4.5 (8)
Integration rating: 5.0 (6)
Integration rating: 4.8 (6)
“mainly for accountant to keep track of data and make sure it aligns with bank statements and overall business trajectory”
“Would be nice to be able to have income classes”
andrew m.
Owner Operator
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Eleo customer support
What do users say about Eleo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Eleo customer support.
Widely noted by reviewers, Eleo's customer support is prompt, friendly, and consistently provides detailed, helpful responses.
Multiple users highlight how easy it is to reach support, with real humans available and accessible via various channels.
A number of users appreciate the knowledgeable, patient, and solution-oriented approach of the support team during onboarding and troubleshooting.
Common user feedback praises Eleo for treating all customers fairly, regardless of organization size or pricing level.
Support options
Training options
To see what individual users say about Eleo's customer support, check out the review snippets below.
“I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available.”
Rifka S.
Office Manager
“I love that I can speak with a real human who can answer my questions and support me in getting the most out of Eleo”
JoDee P.
Director of Operations
Eleo FAQs
Q. What is Eleo used for?
Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more. With Eleo’s database, users can record contact and donor information in detailed profiles, and enter and track gifts. Data fields can be customized, and an unlimited number of phone numbers, mailing addresses, email addresses, and notes can be stored. Users can view donor interests, giving histories and statistics, graphical giving summaries, pledge information, mailing histories, and more. Credit card processing enables online donation, and the Mailing Dashboard ensures that gift acknowledgements and thank-you letters are processed. A range of mailings can be created through the step-by-step process in the Mailing Wizard, such as newsletters, solicitations, pledge reminders, membership renewals, receipts, and thank-you letters, and they can be personalized with donors’ details. Eleo offers a range of tools for managing tasks and schedules, allowing users to create tasks, customize task types, assign tasks, organize to-dos in the calendar, add task notes, and set reminders. The calendar and scheduler have daily, weekly, and monthly views, and users can search tasks by type, user, priority, and completion status. A range of standard reports can be generated with Eleo and customized using data filters, and custom reports can be created using the Report Writer. Users can also analyze appeal successes, goals met, and donor trends, and integrate with QuickBooks Online to manage their accounting.
Q. What level of support does Eleo offer?
Eleo offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
