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Eleo Pricing, Features, Reviews and Alternatives

Eleo product overview

Price starts from

39

Per month

Usage Based

What is Eleo?

Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more.

Key benefits of using Eleo

  • Eleo’s database allows users to record contact and donor information in personal profiles, enter and track gifts, manage acknowledgements, evaluate solicitation and fundraising methods, and more.

  • Tailored contact lists can be generated for event announcements, appeals, and other communications, with users able to define selection criteria and modify results to fine-tune lists.

  • To ensure that donation acknowledgements are completed in a timely manner, Eleo includes a Mailing Wizard through which users can create mailings following a step-by-step process, and a Mailing Dashboard which allows users to monitor any thank-you letters to be processed.

  • Users can record volunteer availability, knowledge, and skills, track their activities and hours, create volunteering opportunities, manage communications, assign volunteers to jobs, and more.

  • Eleo’s built-in reports can be customized using filters, and custom reports can be created from scratch using the Report Writer.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    Eleo pricing information

    Value for money

    4.9

    /5

    125

    Starting from

    39

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Eleo features

    Functionality

    4.7

    /5

    125

    Total features

    60

    5 categories

    Most valued features by users

    Event Management
    Reporting & Statistics
    Data Import/Export
    Activity Dashboard
    Volunteer Management
    Donor Management
    Contact Management
    Online Giving

    Functionality contenders

    Eleo users reviews

    Overall Rating

    4.9

    /5

    125

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.57/10
    Rating distribution

    5

    4

    3

    2

    1

    107

    17

    1

    0

    0

    Pros
    The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.
    We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
    Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.
    Cons
    Label function is limited. And I had issues with missing information when did my first download.
    There has been only one instance where I found it difficult to organize a list.
    This program can be difficult to navigate if the user is not trained properly.

    Overall rating contenders

    Overall Rating

    Best bang for your donor's buck

    Reviewed a year ago

    Transcript

    Bill: Hi! My name is Bill, and I'm an executive director, and I want to give Eleo five out of five stars....

    PJ
    AvatarImg

    Penny J.

    Executive Director

    Primary/Secondary Education, 1-10 employees

    Review source

    Overall Rating

    Thanks to Eleo, we are organized!

    Reviewed a year ago

    Transcript

    Penny J.: I'm Penny. I am the executive director of a non-profit that works with young children and elementary...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Eleo has been wonderful!

    Reviewed 2 years ago

    We have really enjoyed it!

    Pros

    Eleo is really easy to use and the customer service is amazing! And you just can't beat the price!

    Cons

    The look is a little dated and some of the categorizing of things is not entirely intuitive.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Eleo delivers lots of bang for very few bucks (i.e., a great price)!

    Reviewed 5 months ago

    Support is A+++. Kind, helpful, and knowledgeable. Be sure to take the Inside Eleo webinars to keep improving your ability to get the most out of Eleo. There is so much there! I like that each aspect of donor management (running a campaign, sending it out via email, entering or receiving online donations, and tracking the results) is covered by Eleo. One-Stop Shop!

    Pros

    Eleo handles all of our donor/constituent database needs. We track all donations, create campaigns, and create and track our fundraising events. We are able to integrate with Constant Contact for digital marketing to our contacts. I really like that you can see all of the Eleo components from the screen and the main Navigation bar. It is easy to see, learn, and understand all of these components.

    Cons

    Looking forward to additional features to be added, such as letterhead on Thank You letter templates and some report improvements. Eleo is always making improvements and encourages suggestions from users.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Value Great Product

    Reviewed 18 days ago

    Nothing but positive, easy to use and support is easy and friendly.

    Pros

    Eleo was easy to implement and use daily. Your daily tasks such as gift entry, thank you letters, reports, and list creation is complete with a few clicks.

    Cons

    A have nothing negative to say. It works well for us!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Limited but happy user

    Reviewed 3 years ago
    Pros

    The flexibility in creating reports and other options.

    Cons

    From the limited features that I used, I don't have any negatives to mention.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very happy with ELEO

    Reviewed 4 months ago

    As a smaller non-profit, we needed a CRM that was user-friendly and did not require a degree in computer science. The software program we moved from started making decisions about software and more importantly payment processing systems that simply did not work for our smaller organization. Even though we had to make a transition to ELEO, it has been very beneficial due to the simplicity of the software and the support included.

    Pros

    As a smaller nonprofit, we moved from a more expensive CRM to ELEO, which has saved our foundation a significant amount of money over the past few years. Despite being less expensive than our former CRM, all of our needs have been met and the software is easy to use. One area that is most impressive is the responsiveness of the support team. ELEO helped us with our transition that went very smoothly, and they continue to offer prompt and helpful solutions to any questions we may have. We are very happy with our decision to move to ELEO!

    Cons

    I would like to be able to copy event forms from year to year, but I have been told that is a new feature they are working on.

    Eleo FAQs and common questions

    Q. What type of pricing plans does Eleo offer?

    Eleo has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Eleo?

    Eleo has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Eleo support?

    Eleo supports the following languages:
    English


    Q. Does Eleo offer an API?

    No, Eleo does not have an API available.


    Q. What other apps does Eleo integrate with?

    Eleo integrates with the following applications:
    Constant Contact, Stripe, Meta for Business, Quickbooks Online, Google Calendar, Mailchimp, Braintree, Google Maps, Microsoft Excel


    Q. What level of support does Eleo offer?

    Eleo offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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