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Eleo
5
152
4
18
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online donor management & fundraising software
Table of Contents
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Eleo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Eleo overview
Based on 172 verified user reviews
What is Eleo?
By industry, Eleo reviewers are most commonly professionals in non-profit organization management (63%). The most frequent use case for Eleo cited by reviewers is fundraising & donor management (64% of reviewers).
What do users say about Eleo pricing?
Most reviewers indicate Eleo delivers strong value for money, emphasizing its affordability and comprehensive features included in the price. Some reviewers feel it lacks certain advanced features, but they find the cost justified overall.
What are the most popular integrations for Eleo?
The Eleo integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.9 out of 5 for its integration with Eleo.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Donor Management
Small Nonprofits
Email Integration
Eleo’s user interface
Eleo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.8
Customer support
5.0
Reviews sentiment
What do users say about Eleo?
Reviewers appreciate Eleo for its responsive and knowledgeable customer support, affordable pricing, and user-friendly interface, making it especially suitable for small nonprofits. They find it easy to manage donor data, track donations, and generate detailed reports, noting that the software saves time and streamlines fundraising and communication tasks.
Users say Eleo offers robust donor management features and customizable options, though some wish for more advanced customization and faster processing. They report that onboarding and data import are straightforward, and they value the ability to access support quickly. Some mention the interface feels basic, but it meets their core needs.
Select to learn more
Who uses Eleo?
Based on 172 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Eleo's key features
Most critical features, based on insights from Eleo users:
All Eleo features
Features rating:
Eleo alternatives
Eleo
Starting from
39
Per month
Little Green Light
Starting from
45
Per month
DonorSnap
Starting from
50
Per month
Donorbox
Starting from
150
Per month
Eleo pricing
Starting from
39
Per month
Usage Based
User opinions about Eleo price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Eleo's price and value, mention it in a positive light.
Most reviewers indicate Eleo offers strong value for money, highlighting its affordability compared to other CRM solutions and noting that it provides robust, fully functional features without sacrificing quality. They say all modules are included in the price, and appreciate that Eleo meets their business needs at a cost they can manage. Most users consider Eleo easy to use and find its pricing especially attractive when compared to more expensive alternatives. Some reviewers feel it lacks certain advanced features found in pricier programs, but they find the overall functionality and included features justify the cost.
, and
Eleo integrations (9)
Integrations rated by users
We looked at 172 user reviews to identify which products are mentioned as Eleo integrations and how users feel about them.
Integration rating: 4.9 (13)
Integration rating: 4.5 (8)
“I use Kiwiform for branded signup forms, and Mailchimp automatically keeps my mailing lists up to date.”
Ishita J.
Visual Designer
Integration rating: 5.0 (6)
Integration rating: 4.8 (6)
Integration rating: 5.0 (3)
“This allows users importing or exporting excel files to Google Sheets and Google Sheets files to Excel without losing it's formulas or formatting.”
Prachi D.
Administrative
Integration rating: 5.0 (2)
Eleo customer support
What do users say about Eleo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Eleo customer support.
Widely noted by reviewers, Eleo's customer support is prompt, friendly, and consistently provides detailed, helpful responses.
Multiple users highlight how easy it is to reach support, with real humans available and accessible via various channels.
A number of users appreciate the knowledgeable, patient, and solution-oriented approach of the support team during onboarding and troubleshooting.
Common user feedback praises Eleo for treating all customers fairly, regardless of organization size or pricing level.
Support options
Training options
To see what individual users say about Eleo's customer support, check out the review snippets below.
“I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available.”
Rifka S.
Office Manager
“I love that I can speak with a real human who can answer my questions and support me in getting the most out of Eleo”
JoDee P.
Director of Operations
Eleo FAQs
Eleo has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Eleo used for?
Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more. With Eleo’s database, users can record contact and donor information in detailed profiles, and enter and track gifts. Data fields can be customized, and an unlimited number of phone numbers, mailing addresses, email addresses, and notes can be stored. Users can view donor interests, giving histories and statistics, graphical giving summaries, pledge information, mailing histories, and more. Credit card processing enables online donation, and the Mailing Dashboard ensures that gift acknowledgements and thank-you letters are processed. A range of mailings can be created through the step-by-step process in the Mailing Wizard, such as newsletters, solicitations, pledge reminders, membership renewals, receipts, and thank-you letters, and they can be personalized with donors’ details. Eleo offers a range of tools for managing tasks and schedules, allowing users to create tasks, customize task types, assign tasks, organize to-dos in the calendar, add task notes, and set reminders. The calendar and scheduler have daily, weekly, and monthly views, and users can search tasks by type, user, priority, and completion status. A range of standard reports can be generated with Eleo and customized using data filters, and custom reports can be created using the Report Writer. Users can also analyze appeal successes, goals met, and donor trends, and integrate with QuickBooks Online to manage their accounting.
Q. What level of support does Eleo offer?
Eleo offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
