DonorSnap vs Eleo

DonorPerfect

Donorbox

Bloomerang

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

Bloomerang’s fundraising software and donor database helps nonprofits acquire, engage, and retain donors.

Executive Director

DonorSnap has been the perfect solution for our CRM needs, is affordable for an agency of our size, and your technical support tools and the direct support team have answered every question we’ve had quickly and in language we could understand.  

Program Manager

One of the things I love most about DonorSnap is the responsiveness of the team. Whenever I have a question or need technical assistance, I get a response within the day- usually within a few hours.

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Alumni Management

Attendance Management

Auction Management

Budgeting/Forecasting

Calendar Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Committee Management

Communication Management

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customer Database

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Storage

Donation Tracking

Donor Discovery

Donor Management

Dues Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Event Management

Event Ticketing

Forms Management

For Nonprofits

Fund Accounting

Fundraising Management

Generative AI

Gift Matching Management

Goal Setting/Tracking

Grant Management

Historical Trend Analysis

Interaction Tracking

Member Database

Membership Management

Mobile Access

Mobile Giving

Multi-Channel Communication

Online Forms

Online Giving

Payment Processing

Personalization

Pledge Management

Real-Time Notifications

Real-Time Reporting

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Social Media Integration

Summary Reports

Task Management

Task Scheduling

Third-Party Integrations

Volunteer Management

Web Forms

Website Integration

By industry, DonorSnap reviewers are most commonly professionals in non-profit organization management (57%). The most frequent use case for DonorSnap cited by reviewers is fundraising & donor management (72%).

Users and use cases

Most reviewers indicate DonorSnap offers strong value for money, with affordable, flat pricing and no hidden fees. Some users report the initial setup fee is high, but they generally find the savings worthwhile.

Value for money

The DonorSnap integrations most frequently cited by reviewers are: Constant Contact (an email marketing product rated 4.7 out of 5 for its integration with DonorSnap) and goEmerchant Shopping Cart Software (a shopping cart product, 4.6).

Integrations

DonorSnap is a donation management program offering key features such as donor management, donation tracking, reporting/analytics, and contact management, among others.

DonorSnap

Web-based

iPhone

iPad

Little Green Light

Blackbaud eTapestry

Blackbaud Raiser's Edge NXT

Neon CRM

Bonterra Network for Good

GiveSmart

DonorView

Givebutter

Salsa Engage

Up to 1,000 Contacts

Up to 2,500 Contacts

Up to 5,000 Contacts

Up to 10,000 Contacts

Up to 20,000 Contacts

Up to 30,000 Contacts

Cumbersome data import/export processes

Director

There are a lot of ways to customize fields but you can't delete most of them, even though we don't want them so it adds a lot of extra information spaces in our downloaded worksheets that we have to sort and delete every single time. When I had an issue setting up goemerchant with donorsnap as an added service I got passed around to many people then was told because I didn't have a better subscription I didn't pay to TALK to someone about my issue.

45% of reviewers feel negative about DonorSnap’s data import and export functionality. Some users report that importing and exporting data is complicated, with processes described as tedious and not intuitive. Reviewers indicate that initial data migration can be challenging, and ongoing exports often require extra steps to clean up unwanted fields. They say batch processing is limited, and integration with other platforms like QuickBooks can be difficult due to mismatched fields and codes. Some reviewers find the reliance on Excel and Word exports inconvenient for their workflow.

Comprehensive webinar training resources

Administrator

The training webinars are an invaluable resource.  

Director of Operations

Free training is always available, and I send our new users to the online training webinars.

100% of reviewers feel positive about DonorSnap’s webinar training. Reviewers appreciate the frequent availability of live and recorded webinars, which they say cover a wide range of topics from basic to advanced features. Users indicate that these webinars are easy to access and provide clear, step-by-step guidance, making it easier to learn the software. Some reviewers say the ability to ask questions during live sessions and revisit recordings as needed helps them maximize the platform’s capabilities. They find the training resources invaluable for onboarding new staff and staying updated.

Affordable for small nonprofits

Director of Development

As the first paid fundraising staff for my small non-profit, I have appreciated how easy it was for me to learn the software with the free tutorials and the quick customer service.

President

We are a small non-profit who is growing. As we grow we continue to find additional opportunities that are built into DonorSnap that make our fundraising network simpler and more efficient.  

100% of reviewers feel positive about DonorSnap’s suitability for small nonprofits. Reviewers appreciate that the software is cost-effective and fits within limited budgets, making it accessible for organizations with modest resources. They say DonorSnap provides the essential tools needed for fundraising and donor management without unnecessary complexity. Users indicate that the platform is easy to implement and scale as their organizations grow. Some reviewers feel the responsive customer support and available tutorials are especially valuable for small teams, allowing them to operate efficiently without dedicated IT staff.

Treasurer and Technology Manager

The database reporting options have provided our non-profit with a great deal of reporting flexibility and gives us the reports we need and use for managing our donor database.

Office Administrator

The ability to create custom reports using DataMiner Platinum greatly enhances our ability to retrieve the data we need.

Office Coordinator

The trainings and support team are so valuable to me, I re-watch trainings often to refresh or see what I have missed in order to get the most out of the database.

Past President, Board of Directors

Our organization has developed customized responsive forms/ donor interface, data entry screens, communications, reports and other tools that maximize efficiency and accuracy for our donor stewardship needs.

We use the volunteer module, event registration, mass email, giving forms, donor card systems, and so much more.

Development Associate

Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price.

Director of Development and Marketing

The reporting capabilities alone save this one-person-shop tons of time, allowing me to focus on donor stewardship and front-line fundraising.

The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications.

Donor and Volunteer Engagement Manager

EventSnap and AuctionSnap add-ons do not quite offer enough functionality.

I have used other donor programs and they can't hold a candle to to DonorSnap's customer service and support.

Director of Philanthropy

The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze.

The different functions and the consistent updates are very helpful in improving our organization's data usage and tracking. If there is a bug or something that I am not understanding how to do.

Development

We use DonorSnap every day for inputting donations, reports and yearly appeals.

Director of Communications

DonorSnap is a very powerful suite of tools. While a person can get up to speed quickly and begin using the basic functions almost immediately, those who are able to invest more time in learning can harness its tremendous capabilities.

The team is also responsive and provides helpful support.   If you use the responsive forms online, donor information goes directly into your database.  

I am trying to utilize as many data tabs as possible.

Programs and Digital Specialist

It is customizable enough that you also aren't missing out if you're a small nonprofit.

Fundraising and Partnership Director

Some complications with accessing the “list” feature.

Development Coordinator

I also added EventSnap and AuctionSnap which also have limitations, but I look forward to them getting further developed.  

Office Manager

The process of moving our data from Raisers' Edge to DonorSnap was completely painless and seamless.

Every time I reach out to customer service, my question is answered the same day. If the answer is complicated, I get a personalized video showing me how to accomplish a task.

Everything we need to keep current and report on our donors/donations is right here in the database.

Office Manager and Executive Assistant

DonorSnap is very cost-effective and the customer service is top-notch!

I don't get to learn as much as I would like on features, just due to other responsibilities.

Marketing Director

We are able to track our donors, our client's interactions, even our volunteer hours!

Administrative Services Manager

I struggle some with creating reports in data miner gold and platinum.

I appreciate when I have any questions about a project the Donor Snap team is always quick to get back to me with actual help.

Director of Advancement

For the cost, this software can do so much and much of it is easier to accomplish than on the larger legacy CRM systems.

I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships.

I like having the ability to customize pages and add user-defined fields.

It meets all of our needs. Though I do still wish event services were more flexible with better options and connectivity to social media platforms.

The data pull feature is also very user friendly.

Pledge tracking and reporting is also difficult.

Grant Manager

The other systems I've used have been very clear that once you delete information, there is nothing they can do to help.

I send in a question, and a helpful response comes back to me faster than with any other 'help desk' that I've used.

Advancement Specialist

Using mass uploads have allowed us to keep track of individual touches with donors much more easily and also track all donations and events attended.

Admin Assistant

It would be nice when you are selecting fields for your reports for the information you want to be near each other rather than alphabetical order.

Donation logging and profile creation is simple and  straightforward.

Director of Resource Development

My organization is small with a development staff of one; but, I like that the software allows for multiple users.

The cost is reasonable and provides us with everything that we need to do our jobs efficiently.

Book keeping

We like the complete data it imports and the ease of putting in manual checks.

Has required a commitment to ongoing training and quality assurance to realize the full benefits of this multi-functional platform.

DonorSnap provides great donor management service!

DonorSnap vs Eleo Comparison (2026)

DonorSnap

Eleo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives