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DonorSnap vs Eleo Comparison (2026)

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DonorSnap

Eleo

Overview

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create mailings, manage events, integrate online donation pages and more

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

414

276

113

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.9

172

152

Value for money

Ease of use

Features

Customer support

96%

would recommend this app

Pros

“The database reporting options have provided our non-profit with a great deal of reporting flexibility and gives us the reports we need and use for managing our donor database.”

Bob J.

Treasurer and Technology Manager

“The ability to create custom reports using DataMiner Platinum greatly enhances our ability to retrieve the data we need.”

Ellen N.

Office Administrator

“Our organization has developed customized responsive forms/ donor interface, data entry screens, communications, reports and other tools that maximize efficiency and accuracy for our donor stewardship needs.”

Kathleen C.

Past President, Board of Directors

Pros

“Now that the 2.0 version has launched, all the new features have strengthened our donor relations and ability to collect important data. And all at a very affordable cost so we can direct our income to supporting humanitarian projects.”

Rifka S.

Office Manager

“I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available.”

Rifka S.

Office Manager

“ELEO provides a ton of functionality and organization at an incredibly reasonable price for small to medium nonprofits.”

Libby H.

Board member and volunteer

Cons

“Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part.”

Carole R.

Donor Relations and Development Manager

“EventSnap and AuctionSnap add-ons do not quite offer enough functionality.”

Meredith W.

Donor and Volunteer Engagement Manager

“I have used other donor programs and they can't hold a candle to to DonorSnap's customer service and support.”

marlies s.

President

Cons

“Unfortunately their software updates began counterproductive and the cost too high. ”

Beau K.

Executive Director

“Integrations can be challenging to execute.”

Beau K.

Executive Director

“Before Eleo we could not generate monthly thank you receipts, and we had to maintain a separate Excel spreadsheet of newsletter subscribers in order to email them through Mailchimp. ”

Carla R.

Community Engagement Volunteer