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GalaBid

Fundraising & silent auctions for the Australian market

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GalaBid Pricing, Features, Reviews and Alternatives

GalaBid product overview

What is GalaBid?

GalaBid is a cloud-based fundraising software designed to help Australian corporate foundations, nonprofits, and charities organize bidding, donations, and silent auctions. Features include event broadcasting, remote access, notifications, branded auction catalogs, online payments, and event analytics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Documentation
Webinars
Live Online

GalaBid pricing information

Value for money

4.6

/5

32

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GalaBid features

Functionality

4.7

/5

32

Total features

35

2 categories

Most valued features by users

Event Management
Reporting & Statistics
Membership Management
Donor Management
Alerts/Notifications
Pledge Management
Campaign Management
Payment Processing

Functionality contenders

GalaBid users reviews

Overall Rating

4.7

/5

32

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

23

9

0

0

0

Pros
Really happy with the way our information was presented and the way the bidding strategy worked on the night. We received great advice to help us have a successful auction.

SC

Sasha C.

I am not an IT expert, so this was great). Follow up directly before and after the auction was much appreciated as it reassured me that we were on target.

TH

Tony H.

The customer facing site was attractive and its ease of use resulted in excellent engagement and results. The automated alerts to the bidders helped raise additional funds for our charity.

JB

John B.

Cons
This made it very confusing to tell the guests how much we raised and consequently we gave the wrong information about $ raised at the end of the night. In the end we had to manually work this out.

NO

Nia O.

I did receive a spam text from Galabid after registering for the auction.

TC

Tanya C.

Could of had clearer information on having a silent auction and live auction integrated. This was quite difficult to understand and was not set up until the event start time.

NO

Nia O.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent auction software

Reviewed 2 months ago

Excellent and would use again and recommend.

Pros

This software was so easy for me to use for a nonprofit online auction. It was easy to upload items and then provide a link. The support was amazing. I opened chat and connected with someone who provided correct answers right away.

Cons

Nothing, but I am not a sophisticated user.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Galabid

Reviewed 2 years ago

[SENSITIVE CONTENT HIDDEN] is amazing and always really helpful. We love using Galabid each year for our Gala Dinner. The guests really enjoy using it and it is a very simple piece of software to use.

Pros

Very easy to use Great video tutorials when you need help Easy to set up Great functionality and ability to incorporate Live and Silent Auction items

Cons

It is expensive. Our event is a Gala Dinner to raise funds for the young people we support, and the Galabid bill is always the biggest bill for us. I am able to get discounts and free donations for everything else.

Vendor response

Hi David - thanks for taking the time to post your feedback. It's always a pleasure working with StarJam. Best, Team GalaBid.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good but not great

Reviewed 19 days ago

It's hard to beat free, so that's good, and customer support was responsive and knowledgeable. Needs a minor tweak, but I'll use it again.

Pros

Overall I found the Galabid software easy to use. The automated checkout feature was handy.

Cons

There needs to be two post-auction screens - one a concise list of everything that did not sell and another that lists everybody who bought something and what they purchased.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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GalaBid

Reviewed a year ago
Pros

It was easy to use and navigate. The Galabid team answered any questions I had as they came up and were very helpful.

Cons

Visually when set up the auction platform looked a bit dated

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Streamlined payments which improved efficiencies at the end of the event

Reviewed a year ago

Great service, great user-friendly system and great customer experience.

Pros

Having GalaBid set up to take payments for the Silent Auction truly simplified our payments at the end of the night, and although we quickly learnt that guests had to accept the invoice to pay it (or we could do it on their behalf) this definitely streamlined how the evening finished. We also had to extend the closure time twice due to varying delays, but this was simple to do, and the texts that...

Cons

We would like to of set an Auction Online date/time like you can to turn it off. The reason being that we had shared this page with a few supporters and donators prior to it going to guests. He had it turned off, but the message which could not be edited said the Auction had Closed. Which was accurate. Having the ability to put a message there saying 'Auction available from Date/Time' and automatically switch on would have been helpful.

GalaBid FAQs and common questions

Q. What type of pricing plans does GalaBid offer?

GalaBid has the following pricing plans:
Pricing model: Free


Q. Who are the typical users of GalaBid?

GalaBid has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. Does GalaBid support mobile devices?

GalaBid supports the following devices:
Android, iPad, iPhone


Q. Does GalaBid offer an API?

No, GalaBid does not have an API available.


Q. What level of support does GalaBid offer?

GalaBid offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

Common GalaBid comparisons

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