VolunteerLocal Pricing, Features, Reviews & Comparison of Alternatives

VolunteerLocal

VolunteerLocal is the easiest way to organize, manage, schedule and communicate with volunteers.

4.75/5 (103 reviews)

VolunteerLocal overview

What is VolunteerLocal?

Still using spreadsheets to manage your volunteers? Google Forms and back-and-forth email chains? Perhaps you've even tried an online solution but found it to be more cumbersome and confusing than helpful?

Let us show you another way. VolunteerLocal is the best, simplest and most powerful online solution for volunteer scheduling, coordination, communication and retention. It's easy-to-use, which means no learning curve for your or your fellow staffers - and friendly to your volunteers, too: we don't require them to create usernames/passwords to sign-up.

No budget? No problem. Try our free version. It never expires and doesn't contain ads. Our paid versions come with added benefits - like SMS text messaging, custom designed sign-up pages (to match your website), name badges and more.

Our customer support is unparalleled. Even our free customers can call our support desk anytime to speak with a real person here at VolunteerLocal.

We don't believe in a one-size-fits all approach. VolunteerLocal is incredibly versatile; we work with events that have even the most complex volunteer programs. Create flagged volunteer lists, generate and save detailed volunteer reports with 'ratings' to help you track your best performers, and publish branded, on-site credentials with one-click. We even offer a mobile app, native to both iPhone and Android devices!

Pricing

Starting from
$200
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
VolunteerLocal screenshot: The volunteer signup process is incredibly simple.Volunteer Local CommercialVolunteerLocal screenshot: Customize your registration form to ask any question you'd like.VolunteerLocal screenshot: Color coded reports identifies where you are short on volunteers.VolunteerLocal screenshot: Communication feature lets you send an email to everyone or a select group

VolunteerLocal reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  4.9
Jana Daisy

Great service

Used occasionally for 2+ years
Reviewed 2018-09-05
Review Source: Capterra

VolunteerLocal has been an invaluable service for Youth Emergency Services & Shelter (YESS) and our annual special event, the YESS Duck Derby. The site is incredibly easy to use and the communication features make it easy to share shift updates and last-minute details to volunteers all in one place. I highly recommend VolunteerLocal for anyone managing an event that utilizes volunteers.

Pros
I love the ease of use, both from the administrative side as well as the general user.

Cons
There can be some clumsiness if you choose to only confirm a volunteer once they have clicked a link in an email to confirm. In the interim the shift does not appear to be filled, so you can end up overfilling a shift pretty easily. It would be nice if it could place a "hold" on the shift for maybe 24 hours or some set amount of time. There is a simple solution to this, though, which is just to change your settings so that the shift is automatically confirmed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nadine Lauren

Office Manager

Used occasionally for 2+ years
Reviewed 2019-06-12
Review Source: Capterra

This will be our 3 year using this program and the experience has been essential in helping us maintain our volunteer needs. We can identify the positions to be filled, the tasks and responsibilities associated with those positions, the shifts and times we need to fill and at a glance can tell where we have holes in each position that need to be filled. Historically, it has helped us identified activity patterns and this allows us to use our volunteers more effectively.

Pros
The site is really easy to use and captures the amount of detail we need for our 200 + volunteers and the individual jobs that we need filled during the Rally. Since we have been using Volunteer Local there has never been a downtime for accessing the system which spells reliability to us and that is important. On the rare occasion I need assistance, the support staff a Volunteer Local have always been extremely responsive, understand the issue almost immediately and take corrective action or provide assistance the same day. I highly recommend this program to any organization who utilizes volunteers to get the work done.

Cons
I can't really offer a con - every time I have come upon a challenge that I can't resolve, the support staff are a phone call or email away to resolve the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Carol Cain

VolunteerLocal helps us manage an annual 2-week event with 24 hour shifts of 100+ volunteers

Used occasionally for 1-2 years
Reviewed 2019-04-04
Review Source: Capterra

This is the best online signup app I found. Key is that it is EASY for the volunteer and there is no need for remembering Yet Another Password. Our volunteers just use their email. And there's a nice smartphone app for the volunteers. The backend is pretty intuitive and powerful. I have managed a large church event that runs 2 weeks with 24 hour shifts for the last 10 years. I have used google forms & spreadsheets to manage most of the years. The past 2 years I have used VolunteerLocal and decreased my workload at least 75%! I would highly recommend this useful app.

Pros
Once I developed the over 400+ event jobs/shifts for our annual church event, I could simple *COPY* the whole event the next year and update the START and END times...Voila! We were ready to go again I loved the export ability so I could create custom reports for different job coordinators as their teams filled out.

Cons
We could only afford the first tier subscription so I could not SAVE reports, but had to create them each time I wanted to run them. (Not difficult, just time consuming) All jobs are shift centric. There isn't a position-type job (ex: Job Planner/Coordinator) that has no explicit start/stop shift. We need that for volunteers who signup to help plan/coordinate the other volunteers in general.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tammi Miller

Great customer service

Used occasionally for less than 6 months
Reviewed 2020-01-16
Review Source: Capterra

Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.

Pros
The customer service was great, otherwise would not have been successful in setting up

Cons
Delete options were not very visable. Navigating the system to find what I needed or get back to the right page was not easily labeled. As of now, I cannot see who signed up to volunteer, just that the slots are filled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Jennifer Wilson

Great service to many organizations!

Reviewed 2016-04-28
Review Source: Capterra

I like the ability to look at the dashboard and see where numbers are at whenever I would like in real time. I think that in the communication program, it should list names along with email addresses when you select who will be receiving information. If I have to log out of the communication area to look this information up, I lose where I am at and have to start over again. Not particularly convenient. Also, there should be a way for us as administrators to print name tags for volunteers for specific jobs. With larger events this is very necessary and requires us to export the information and somehow figure out how to integrate with our own database. Mostly user friendly but with the expense of a paid program I think it should be a bit more sophisticated.

Rating breakdown

Ease of use
Customer support

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VolunteerLocal pricing

Starting from
$200
Pricing options
Free
Free trial
One time license
Subscription
View Pricing Plans

Our volunteer registration software is offered in a free version and three paid versions which include additional features. We won't ask for your credit card unless you upgrade to a paid version, so sign up and give us a try without any financial commitment.

VolunteerLocal features

API (52 other apps)
Access Control (39 other apps)
Activity Dashboard (56 other apps)
Attendance Management (52 other apps)
Automatic Notifications (39 other apps)
Communication Management (45 other apps)
Contact Database (57 other apps)
Contact Management (42 other apps)
Credit Card Processing (45 other apps)
Custom Fields (49 other apps)
Customizable Branding (48 other apps)
Customizable Reporting (49 other apps)
Data Import/Export (56 other apps)
Electronic Payments (58 other apps)
Email Integration (39 other apps)
Event Management (48 other apps)
Registration Management (41 other apps)
Reminders (39 other apps)
Reporting & Statistics (60 other apps)
Third Party Integration (49 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for VolunteerLocal

Key features of VolunteerLocal

  • Create unlimited jobs and shifts
  • Group registration
  • Custom registration questions
  • Add an online disclaimer/waiver
  • Volunteers receive automated follow-up email
  • Broadcast emails to specific jobs/shifts
  • Broadcast emails to all volunteers
  • Drag-and-drop volunteers to new shifts
  • Password protect jobs to hide from the public
  • Multiple admins + permission to control specific jobs
  • Custom design to match your site
  • Custom URL to keep your branding
  • Add hidden fields to keep internal notes/data
  • Volunteer check-in and check-out tracking
  • Volunteer search
  • Volunteer export to CSV file
  • Social sharing tools built in
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Benefits

Time to do the rest of your job: drop the spreadsheet, Google Doc and overflowing inbox. Everything you need is in our system to coordinate your volunteers.

No stress: our service is running around the clock to show volunteers what spots are available. You don't have to deal with the scheduling nightmare - and the spots disappear as they fill online.

Get up and running quickly: just a few clicks and your event can be online in minutes. We provide real-time support to get you started and anytime throughout your recruitment process.

Happy volunteers: our one-page signup will make your volunteers love volunteering for you. That's why we call it Happy Volunteering.

Are you the Executive Director for an event that relies on a volunteer coordinator? If so, this service will keep him/her coming back every year because it simplifies the job so much. We often receive thank-you cards, t-shirts and (once) even dried cherries from our happy customers all over the country!