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Autotask PSA vs HaloPSA Comparison (2026)
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Good recommendations?
Autotask PSA
5
72
4
56
3
22
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HaloPSA
5
33
4
6
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
156
5
4
3
2
1
72
56
22
3
3
- Value for money
- Ease of use
- Features
- Customer support
4.8
40
5
4
3
2
1
33
6
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Denuka R.
Operations Manager
Jacques J.
Director
Isabelle M.
Business Operations Coordinator
Pros
Kian W.
Support Engineer
Kian W.
Support Engineer
Tyler B.
Tier Two Technician
Cons
Jacques J.
Director
Harrison K.
Help Desk Manager
Rick B.
Founder
Cons
Victoria D.
Help Desk Technician
Kane H.
Network Engineer
Jarod C.
Support Technician
- Vendor responds to reviews
- Last review5 months ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features90
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Routing
- Backup and Recovery
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Call Center Management
- Change Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contact Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Management
- Event Logs
- Expense Tracking
- Financial Management
- Forecasting
- Gantt/Timeline View
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Issue Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple Projects
- Patch Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Prioritization
- Problem Management
- Procurement Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Scheduling
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Vendor Management
- Workflow Management
- Total features102
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Routing
- Backup and Recovery
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Call Center Management
- Change Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contact Management
- Contract/License Management
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Management
- Event Logs
- Expense Tracking
- Financial Management
- Forecasting
- Gantt/Timeline View
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Issue Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple Projects
- Patch Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Prioritization
- Problem Management
- Procurement Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Scheduling
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Request Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Vendor Management
- Workflow Management
Integrations
- Total integrations31
- 3CX
- Acronis Cyber Protect
- Addigy
- Adobe Acrobat
- Adobe Commerce
- AlertOps
- Analytify
- AnyDesk
- Arrow
- Auvik
- BrightGauge
- Calendly
- Cisco Umbrella
- Cloud Elements
- Connect
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- Harvest
- Hub
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Backup
- N-sight RMM
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- Remote Monitoring and Management
- ScalePad Lifecycle Manager
- ServiceNow
- Sign
- Spanning
- Spot
- Sync
- Unitrends Backup
- Wise
- Xero
- Zapier
- Total integrations22
- 3CX
- Acronis Cyber Protect
- Addigy
- Adobe Acrobat
- Adobe Commerce
- AlertOps
- Analytify
- AnyDesk
- Arrow
- Auvik
- BrightGauge
- Calendly
- Cisco Umbrella
- Cloud Elements
- Connect
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- Harvest
- Hub
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Backup
- N-sight RMM
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- Remote Monitoring and Management
- ScalePad Lifecycle Manager
- ServiceNow
- Sign
- Spanning
- Spot
- Sync
- Unitrends Backup
- Wise
- Xero
- Zapier
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