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Brightpearl vs Cin7 Omni Comparison
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Overview
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...
Cin7 Omni makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
325
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
We've never had any reliability or access issues. We are incredibly pleased that we made the decision to invest is such a great system.
Great Amazon,Ebay,Magento(there is more but I use only these ) integrations with dynamic stock update work excellent for me.
The system is very easy to use, has great functionality, looks good and does what it says it does.
Pros
My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful.
Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.
Cons
We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.
I find very little to dislike about the software.
James J.
When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing.
Cons
Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Zero compensation for lost data which was only one of the issues with bugs.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.
Key features
- Total features140
- 3PL Management
- API
- AS2 Capability
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Audit Management
- Audit Trail
- Backorder Management
- Bank Reconciliation
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Check-in/Check-out
- Collaboration Tools
- Commission Management
- Configurable Workflow
- Contact Database
- Content Management
- Core Accounting
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Cycle Count
- Data Import/Export
- Data Security
- Data Synchronization
- Data Transformation
- Database Support
- Delivery Management
- Demand Forecasting
- Discount Management
- Distribution Management
- Drag & Drop
- EDI
- Electronic Payments
- Email Management
- Email Marketing
- Employee Management
- Exceptions Management
- Expense Tracking
- Financial Analysis
- Financial Management
- Financial Reporting
- For B2B
- For Retail
- For Small Businesses
- Forecasting
- Forms Automation
- General Ledger
- Gift Card Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice Management
- Invoice Processing
- Item Management
- Kitting
- Label Printing
- Labeling
- Layaway Management
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketplace Integration
- Merchandise Management
- Mobile Access
- Mobile App
- Mobile Commerce
- Monitoring
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Format Support
- Offline Access
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Process Modeling & Designing
- Procurement Management
- Product Configurator
- Product Data Management
- Product Identification
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Order Entry
- Real Time Reporting
- Real Time Synchronization
- Real Time Updates
- Receipt Management
- Receiving/Putaway Management
- Recurring Orders
- Reminders
- Remote Order Entry
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Retail POS
- Returns Management
- Rules-Based Workflow
- SEO Management
- SKU/UPC Codes
- Sales & Operations Planning
- Sales Forecasting
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Serial Number Tracking
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Special Order Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Template Management
- Templates
- Third Party Integrations
- Transaction History
- Transaction Management
- Vendor Managed Inventory
- Warehouse Management
- Website Management
- Workflow Management
- Workflow Scheduler
- eCommerce Management
- Total features141
- 3PL Management
- API
- AS2 Capability
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Alerts/Notifications
- Application Management
- Archiving & Retention
- Audit Management
- Audit Trail
- Backorder Management
- Bank Reconciliation
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Bills of Material
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Check-in/Check-out
- Collaboration Tools
- Commission Management
- Configurable Workflow
- Contact Database
- Content Management
- Core Accounting
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Cycle Count
- Data Import/Export
- Data Security
- Data Synchronization
- Data Transformation
- Database Support
- Delivery Management
- Demand Forecasting
- Discount Management
- Distribution Management
- Drag & Drop
- EDI
- Electronic Payments
- Email Management
- Email Marketing
- Employee Management
- Exceptions Management
- Expense Tracking
- Financial Analysis
- Financial Management
- Financial Reporting
- For B2B
- For Retail
- For Small Businesses
- Forecasting
- Forms Automation
- General Ledger
- Gift Card Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice Management
- Invoice Processing
- Item Management
- Kitting
- Label Printing
- Labeling
- Layaway Management
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketplace Integration
- Merchandise Management
- Mobile Access
- Mobile App
- Mobile Commerce
- Monitoring
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Format Support
- Offline Access
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Process Modeling & Designing
- Procurement Management
- Product Configurator
- Product Data Management
- Product Identification
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Order Entry
- Real Time Reporting
- Real Time Synchronization
- Real Time Updates
- Receipt Management
- Receiving/Putaway Management
- Recurring Orders
- Reminders
- Remote Order Entry
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Retail POS
- Returns Management
- Rules-Based Workflow
- SEO Management
- SKU/UPC Codes
- Sales & Operations Planning
- Sales Forecasting
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Serial Number Tracking
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Special Order Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Template Management
- Templates
- Third Party Integrations
- Transaction History
- Transaction Management
- Vendor Managed Inventory
- Warehouse Management
- Website Management
- Workflow Management
- Workflow Scheduler
- eCommerce Management
Integrations
- Total integrations48
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations61
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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