CStoreOffice Reviews - Pros & Cons, Ratings & more

NetSuite

STORIS

KORONA POS

PDI CStore Essentials

CStoreOffice is a cloud-based back-office operations management software designed to help single or multiple retail outlets, convenience stores and gas stations manage price books, fuel inventory, shelf labels, and more. Supervisors can track ticket sales, settlement reports, and loss of profit.

CStoreOffice

Android

Web-based

iPad

iPhone

It helps tremendously with the overall operations of our locations. It brought our stores from marginal to profit makers.

Controller

Navigation is difficult with odd menu positions and names for links. Data between reports often does not tie.

General Manager

Once we signed up and I called him concerning an issue he was extremely rude on the phone with me and I never got the issue resolved. Their representative was so unprofessional.

Business Development Manager

I would describe it as very frustrating. What should have taken 2 - 3 months has taken 11 months and we still do not have a functioning price book to work with in C-Store Office.

I was excited about getting software to get our store's inventory straightened out.

Owner

We were told all our old data would transfer to their system... what a mess!!! After three years and using up all of our patience (witch we must of had a lot of).

Go for something else; do not go for this. You will regret it later.

It takes twice as long to go back and figure out what someone else has messed up so that you can go back in and fix it.

Manager

Software is easy to use. Customer service is very helpful to resolve technical problems.

Software Supervisor 

Cstore overall is a great company to work for.

Product implementation 

We have been able to visualize our growth and optimize our inventory. The shift tracking and event tracking technology make this a complete control unit for my business.

The upfront cost is small to none and it is very easy to use.

ASCEND

Great back office system

Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day.

This is bt far the best back office platform I have used so far. I love the support and how all of the support team shows with action and follow ups that they truly care about their customers. It is incredible but true in my experience.

My business at the tip of my hands

An honest review

10-10
Petrosoft brought us into this century!

Love this program

The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter .  Money well spent

A Great Product

Thanks Matthew!

We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account!

It helps tremendously with the overall operations of our locations.  It brought our stores from marginal to profit makers.

C-Store in the cloud

Thanks Glenn!

We appreciate your feedback! We are working very hard to better serve all of our customers and will take this into account!

The training modules are great, both webinar and the one on one. It has so many features and ways to access information! 

Well worth the investment!

I use it everyday and it has made things much easier at work

CStore is next level 

I would describe it as very frustrating.  What should have taken 2 - 3 months has taken 11 months and we still do not have a functioning price book to work with in C-Store Office.  Each representative we've worked with at Petrosoft has lacked any ownership in our company.  Overall, extremely poor customer service, lack of timely follow up, a constant change in personnel and ultimately they did not deliver on the Professional Services outlined in the contract.  Now we have to fight them to reimburse our for the funds we paid upfront.  We can't work with this company anymore as we don't have any confidence that they can or will support us in the future.  So, essentially we never even got to the point of going live with the software.  It has been nothing but a fight from the beginning and I would urge anyone considering this company to do their due diligence.  


Extremely Disappointing

Hi Brian, 

We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you.

We look forward to speaking with you and working towards earning back your business.

Very positive and highly recommend the software and the company.  Many options for expanding features as needed.  

Best in its Class!

Thanks Rex!

We appreciate the rating. We are working very hard to better serve all of our customers and will take this into account in what we do moving forward!

Overall experience with Cstoreoffice has been great! There is a lot of different ways to gather info.

Cstore office review 

Hi Danielle,
Thank you so much for the positive review! We are glad to hear that you are having a great experience using our software. We are constantly improving our software to ensure satisfaction. Have a great day!
-Anton P.

horrible

We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and are continually making improvements to help our customers, like you, better understand how to Partner with Petrosoft to manage your business. Please, check out our brand new knowledge database, where you can find the most recent content about our products http://help.petrosoftinc.com and if you have any  additional questions, we are here to help!

Thank you for your business!


Easy-to-use 

We have been able to visualize our growth and optimize our inventory. The shift tracking and event tracking technology make this a complete control unit for my business. 

The best inventory management and back office software I’ve used.

Hello! Thank you so much for your positive review. We are very excited that you've had such a good experience with us. Have a great day.
-Anton

I don't know if this works my business . I just want to see they're works or not if they work then our business gonna be get it.

President 

I have been disappointed with the customer support and the softwares functionality.  The price book works well, but that is it.  I would not recommend this product.

Disappointing functionality.

Hi Mark, 

We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you.

We look forward to speaking with you and working towards earning back your business.

Overall my experience with this software was horrible. I would not recommend it to anyone.

Horrible software.

Hi Susan,
we would like to apologize for your negative experience with our services.
We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you.
We look forward to speaking with you and working towards keeping your business.

Cstore overall is a great company to work for. I know many of the techs that I call by name and they are always prompt with responses and feedback. The Sales managers are equally responsive when we are adding features or need replacement equipment. I run multiple computer platforms for different areas of our company, and this is by far my favorite because it is both easy to use and is very stable and doesn't lose information. 

Multiple Years with System- and we are still growing with it!

Thanks Crystal!

We appreciate your feedback!  We are working very hard to better serve all of our customers and will take this into account!

Waiting for the improvements...

Hi Shenir, thank you for letting us know your experience with our product. If there is anything specific we can do to improve please let us know. Have a great day!
- Anton P.

excellent

Thank you so much for the positive review, Robin. We value your business very much.
- Anton

Great for Inventory Control

Gayla, thank you so much for your positive review! It is so great to hear about your experience with us. Have a great day!
- Anton P.

Thank you for your review Rimma. We are happy to hear that you are enjoying CStoreOffice and will recommend it. We are always working to improve our support. Have a great day!
-Anton P. 

C-Store Office Review

Centralized location for data.  Record retention and file storage.

Falls short in most areas

The definition of "PATIENCE"
- the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.

On any given day you will find both my self and my father here in Blossburg working hard to support our families. 
We not only love our customers and our community but, you will find us to be the most patient and kindhearted folks you could meet. 
Struggles in running a small business are as constant as rain...we struggle and work hard everyday and have done so for 42 years. 
Our succssess have come from treating everyone as we would want to be treated... customers and vendors...whether they deserve that same respect or not?
I would say one of our best characteristics is we have a great deal of "Patience".
Patience and respect go hand and hand. 

At this point it appears Petrosoft has lost touch with its customers... customers like us. 
We have no more patience...and it is clear Petrosoft has no more respect for the customer.

CStoreOffice Reviews (2025)

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28 reviews