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Cin7 Omni vs Thrive Inventory Comparison (2026)

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Cin7 Omni

Thrive Inventory

Overview

One cloud-based solution to manage stock in real-time over multiple channels. Cin7 integrates online and physical sales channels and stock locations and automates order management for fast, efficient fulfillment.

Thrive Inventory is a back office management and sales reporting solution for Square, Clover, Shopify, BigCommerce and WooCommerce.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

349

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

602

328

191

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.8

117

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“Being able to customize certain workflows and fields, even in small ways, has made a big difference in improving our day-to-day operations and efficiency.”

Mike T.

COO

“I find that when creating branches for consignment the dashboard reports SOH and available stock of all branches which is misleading - consignment branches means our stock is located with customers - therefore the SOH and Avail stock should be shown on the dashboard by branch or at least for the main branch, minus consigned stock”

Mindi C.

CEO

“We have intermittent performance / loading issues with the system from time to time that usually resolve themselves within a minute or two and configuring the system correctly can be challenging given the level of flexibility the system has to adapt to your workflows but the support team are there to help guide you if you get stuck.”

Allan D.

Director

Pros

“Sometimes our products don't load in our catalog, which can be hard for work. But usually, a quick refresh or a browser restart helps.”

Cara S.

eCommerce Manager

“Every member of the team has been great in helping us get through the hurdles of inventory management and in helping us become experts as well.”

Sharla D.

Purchasing and Inventory Manager

“I wish the second integration was part of the $59 dollar plan I don't need all the features of the standard plan.”

Maria R.

owner

Cons

“Unfortunately my data including inventory levels and value conti ies to be corrupted. When Iraise these issues with Cim7 support they fix the issue but never share with you what the issue is in the back end.”

Hugh M.

General Manager

“We were disappointed to find that only text-based fields could be created as custom fields, and we didn’t have the ability to make them numerical or include dropdown lists. While we were able to get support for this from Cin7, it required significant persistence and was not a seamless process.”

Liza T.

COO

“Sometimes there are connection issues where orders don’t export properly, or the system shows that an order hasn’t exported even though it actually has, which can lead to further complications.”

Charlotte W.

Customer Service Representative

Cons

“Not a huge con, but not being able to call a customer service representative and having to rely on chat messages would be the only con.”

Austin H.

Wine Store Owner

“Love the feature but not a good fix for us.”

Stacey T.

Owner

“Making bulk changes to the product details can be unintuitive at times, and these bulk imports can take a long time to process.”

Eric O.

E-commerce Manager