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Cro Software
5
27
4
18
3
8
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based dispatch & industrial asset management solution
Table of Contents
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Cro Software - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Cro Software overview
What is Cro Software?
CRO is waste management software built for route-based waste and site service operators, including roll-off, portable restroom, septic, solid waste, and scrap businesses.
The platform connects dispatching, asset tracking, driver workflows, billing, and collections in one system. Dispatchers can schedule, assign, and reroute jobs using a live drag-and-drop dispatch board, with automatic routing for static accounts and an unassigned queue for dynamic jobs.
Real-time asset tracking helps teams see where containers and equipment are located and how long they have been sitting at each site. In the field, drivers use the CRO mobile app to complete jobs, capture photos and signatures, document service details, and add billable items without calling the office.
Completed job data flows directly into activity-based billing, automatically generating invoices that include billable line items captured in the field. Teams can also manage overdue accounts through an interactive collections dashboard that groups past-due invoices by aging bucket and supports batch statement delivery.
CRO also supports recurring billing, customer payments, and accounting integrations with QuickBooks and Xero, helping waste operators connect field operations with back-office financial workflows.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Driver Management
Ease of Use
Bugs and Issues
Bin Management
Cro Software’s user interface
Cro Software review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Cro Software?
Reviewers indicate Cro Software offers excellent customer support, with responsive and helpful staff who are quick to address issues and provide guidance. They feel the team is open to feedback, often implementing user suggestions, and that support is consistently reliable and friendly. Some mention that the software is easy to use and that support is available through various channels.
Users say they sometimes encounter frustrations when software updates cause new issues, and they wish for more self-service options to find answers without contacting support. They note occasional inconsistencies in pricing for new customers and desire more tailored solutions.
Who uses Cro Software?
Based on 54 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Cro Software's key features
Most critical features, based on insights from Cro Software users:
All Cro Software features
Features rating:
Cro Software alternatives
Cro Software
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Jobber
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Cro Software pricing
Value for money rating:
Starting from
No pricing info
User opinions about Cro Software price and value
Value for money rating:
To see what individual users think of Cro Software's price and value, check out the review snippets below.
Terry M.
Owner
Kati L.
Logistics and Operations Coordinator
Cro Software integrations (1)
Integrations rated by users
We looked at 54 user reviews to identify which products are mentioned as Cro Software integrations and how users feel about them.
Integration rating: 5.0 (1)
“It integrates the invoices, payments, and deposits to invoices in QBO”
Jesus R.
CPA
Integration rating: 3.0 (1)
“QuickBooks Desktop integration isn’t a priority because most financial work is handled in external accounting systems. DELMIAWorks focuses more on production and operations than on deep accounting features.”
“We use Quickbooks to keep track of our business expenses and syncing with our work orders keeps everything together and easy to find.”
Christopher F.
Brand Strategy Lead
Cro Software customer support
What do users say about Cro Software customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Cro Software customer support.
Widespread user sentiment highlights Cro Software's customer support as responsive, patient, and always willing to help with issues.
A significant portion of users appreciate that the support team is open to suggestions and often adapts the software to meet customer needs.
Support options
Training options
To see what individual users say about Cro Software's customer support, check out the review snippets below.
“The inventory and dispatching systems have both positive and frustrating aspects to them, but the customer service team is always willing to help us along, and they are patient when we take a while to comprehend. ”
Derek R.
Yard Supervisor
“It handles everything we need efficiently, and the team is receptive to customer feedback, frequently implementing suggested improvements.”
Mario S.
General Manager
“It is also a monthly occurrence that when they make changes or fix something it breaks something else. and we as customers are left to figure it out”
Tim P.
Owner
Cro Software FAQs
Cro Software has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. Does Cro Software support mobile devices?
Cro Software supports the following devices:
iPhone, iPad, Android
Q. What level of support does Cro Software offer?
Cro Software offers the following support options:
FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep), Phone Support, Email/Help Desk
