This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Decisions

Rules-Driven Business Process Automation Platform

see alternatives

Decisions Pricing, Features, Reviews and Alternatives

Decisions product overview

Price starts from

$

4839

/momonth
Per Feature

What is Decisions?

Decisions is a business rule automation and workflow management software that helps in business optimization and process management. The software can be installed on-premises or hosted in the cloud.

Key benefits of using Decisions

• Decisions is a business optimization software suite that offers features for workflow management and reporting to make decision-making easier.

• The software helps in process automation and lets users construct workflows graphically without the need to write codes or do complex configuration.

• Rule designers can build business logic without coding and use a series of pre-defined steps to assemble a rule.

• Decisions’ offers a graphical report designer for custom reporting and lets users include these reports in the Decisions dashboard.

• The application’s data structure management features helps to develop rules and workflows graphically based on a defined data model.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

Decisions pricing information

Value for money

4.6

/5

15

Price starts from

$

4839

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Decisions features

Functionality

4.3

/5

15
Total Features63 6 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
API
Third Party Integrations
Document Management
Workflow Management
Mobile Access
Customizable Reports

Functionality contenders

Decisions users reviews

Overall rating

4.3

/5

15

Positive reviews

93%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

6

8

1

0

0

Pros
Great documentation, weekly webinars and events that help customers progress quickly as Decisions developers.

VT

Vitalii T.

Easy to "Get Started" even without any technical background. Great support team that is always ready to solve customer issues or help customer to build Workflows/Rules.

VT

Vitalii T.

The software has been incredibly flexible and has an opportunity to solve many issues within our corporation.

BS

Brian S.

Cons
I've also struggled to understand why there would be a File Watcher Event that doesn't have the option to trigger a flow.

BS

Brian S.

As I attempt to design flows, I keep running into steps with no documentation or description.

BS

Brian S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Need to manage your process from the ground up?

Reviewed 2 years ago

Absolutely love the tool - its done wonders for our business process by removing paper/email/ manual processes and automating workflows & enhancing data captured. I can say without a doubt, projects we have created in the tool, has led to better business decisions and focus where it needs to be with actual data to support the need instead of relying on emotional problem reporting.

Pros

This is the software to use when you want to automate processes, big or small, or allow a team to manage their internal process by department or groups of users. Decisions is the tool to allow you to do this! Building dashboards, forms, approval processes, alerts, send a report via email w/auto processes is extremely easy to do and gives you time back in your day to focus on the core of your business, making decisions with data to back you up, and less about managing the process manually.

Cons

I manage a team of non-developer level employees, we are not fluent in code/css etc, but we are experts of process. We do not have the ability to create a web based UI outside of Decisions, and we are not fluent in code/css etc. Our usage of the tool includes 100% of some mods we create to be worked inside the tool on a dashboard. The tool has definitely improved from 4.0 to 5.0 UX design - but I would like to see the UI be manipulated easier or flow a little more gracefully. Maybe this is something my team just needs to explore more, but if it were a tid bit easier to manipulate the CSS or portal view it would be better than 5 stars. I did give 5 stars, even with this note, because i think its specific to what i use the tool for vs what a typical user may use the tool for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Decisions review

Reviewed 2 years ago

We extracting production data from SAP to Decisions. In Decisions we are setting up rules that will ensure that our planners can better perform their job. The output of the rules in Decisions are pushed back to SAP where end users see the result.

Pros

Easy to get started if you don't have much experience working in IT

Cons

A lot of functionalities but it is difficult to find the one that would fit your needs the best

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Efficiency in Automated Processes

Reviewed 2 years ago
Pros

The automation of processes that are currently serviced manually in a work-space is priceless. Decisions allows multiple forms of inputs and data sources, allowing a group to collectively store different "pieces of the puzzle" into a centralized storefront. It allows for the management and direction of tasks that seamlessly integrate actions of another to the next step in the process. Customer Support is always helpful and more than willing to walk you through any issues you are having, plus provide feedback on efficiency measures.

Cons

The software has a definite learning curve in getting up and running. While the logic based software is mostly intuitive at the start, it quickly becomes a spiders web of trying to track inputs, outputs, and data formats. While not necessarily a fault of the software, it starts to drive debugging time up as selecting the right operations and data becomes tricky. The online tutorials and webinars are helpful, but don't seem to provide as much depth as one would like. The presentations do help in showcasing the abilities of Decisions, but they seem to only provide a sliver more of knowledge needed to perform the task in the tutorial at hand. Which leaves little room for re-construction work to try and mold the process to what your specific group needs are.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good Worklfow Management tool

Reviewed 2 years ago

We were able to get 2 out of our 3 use cases successfully deployed.

Pros

1. on premise deployment - enterprise 2. create business workflow/process with logic. Imagine Visio flowcharts with logic. 3. create UI with its form builder 4. basic coding knowledge would suffice 5. Rules - This is a great add on.

Cons

1. It takes time to get a hang of this tool. You have dedicate some time on the leaning curve. 2. Some of their Forms are pretty basic. We had to rely on our portal for UI. 3. Making structural changes needs a lot of workaround. This could be part of the learning curve challenges.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Well on its way to being a market leader

Reviewed 2 years ago
Pros

A vast array of functionality is provided and backed up by an exceptional level of expertise in their support team. Support work with you to resolve issues which is a distinct characteristic and cannot be commended enough. We have been lucky to regularly be in contact with a particularly knowledgeable support engineer who provides a fantastic service. Documentation is often helpful, well maintained and easily understood.

Cons

It is hard to pick something which I would say is specific to Decisions specifically as my gripes come from things which are common in software tools - a staggering amount of functionality is provided and sometimes there are some minor bugs but these are resolved relatively quickly.

Decisions FAQs and common questions

Decisions has the following pricing plans:
Starting from: $4839.00/month
Pricing model: Subscription
Free Trial: Available


Decisions has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Decisions supports the following languages:
English


Yes, Decisions has an API available for use.


Decisions integrates with the following applications:
SharePoint, Authorize.net, MuleSoft Composer, PowerPoint, Microsoft Azure, DocuSign, Microsoft OneDrive, Google Drive, PostgreSQL, Twitter, MySQL, Workflow.com, Okta, Facebook, Microsoft Dynamics 365 Business Central, UiPath Robotic Process Automation, Twilio, HubSpot CRM, Microsoft Word, Microsoft Excel


Decisions offers the following support options:
Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base

Related categories