Decisions Pricing, Features, Reviews & Comparison of Alternatives

Decisions

Business rule automation & workflow management software

4.33/5 (15 reviews)

Decisions overview

What is Decisions?

Decisions is a business rule automation and workflow management software that helps in business optimization and process management. The software can be installed on-premises or hosted in the cloud.

Decisions software offers a wide range of features including task management, forms management, rule engine, third-party integrations, reporting, and analytics. It integrates with other Decisions products such as Workflow.com and RULE.net to offer workflow and rule features. The core feature of Decisions software is the design studio that enables users to configure flows, business rules, dashboards, and reports. The Decisions user portal includes items such as workflow catalogs, task lists, user forms, etc. and lets users interact with the workflows.

The rule engine allows business users to create, test, and deploy business rules, calculations, and policies. The software also integrates rules with existing applications or the workflow engine. Built on the Decisions Foundation, the software offers many baseline business application features. The graphical report designer provides custom reporting features as well as emails reports or lists them on external web pages. The solution also offers data mapping features and user experience personalization.

Decisions offers disaster recovery options and multi-tenant deployments. The product encrypts all files using common protocols and PGP. The software also supports integration wizards, API, and SDK to connect to other systems.
www.decisions.com

Pricing

Starting from
$3000/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Decisions screenshot: Set up rules for every business action or workflowDecisions OverviewDecisions screenshot: Forms managementDecisions screenshot: Reporting and dashboard featuresDecisions screenshot: Define actions using a graphical interfaceDecisions screenshot: Schedule jobs for a specific timeDecisions screenshot: User portals that provide dashboard viewsDecisions screenshot: A graphical view of workflows

Decisions reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.0
  4.5
Meghan Powell

Need to manage your process from the ground up?

Used daily for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

Absolutely love the tool - its done wonders for our business process by removing paper/email/ manual processes and automating workflows & enhancing data captured. I can say without a doubt, projects we have created in the tool, has led to better business decisions and focus where it needs to be with actual data to support the need instead of relying on emotional problem reporting.

Pros
This is the software to use when you want to automate processes, big or small, or allow a team to manage their internal process by department or groups of users. Decisions is the tool to allow you to do this! Building dashboards, forms, approval processes, alerts, send a report via email w/auto processes is extremely easy to do and gives you time back in your day to focus on the core of your business, making decisions with data to back you up, and less about managing the process manually.

Cons
I manage a team of non-developer level employees, we are not fluent in code/css etc, but we are experts of process. We do not have the ability to create a web based UI outside of Decisions, and we are not fluent in code/css etc. Our usage of the tool includes 100% of some mods we create to be worked inside the tool on a dashboard. The tool has definitely improved from 4.0 to 5.0 UX design - but I would like to see the UI be manipulated easier or flow a little more gracefully. Maybe this is something my team just needs to explore more, but if it were a tid bit easier to manipulate the CSS or portal view it would be better than 5 stars. I did give 5 stars, even with this note, because i think its specific to what i use the tool for vs what a typical user may use the tool for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laura Marthendahl Jensen

Decisions review

Used weekly for 6-12 months
Reviewed 2019-12-11
Review Source: Capterra

We extracting production data from SAP to Decisions. In Decisions we are setting up rules that will ensure that our planners can better perform their job. The output of the rules in Decisions are pushed back to SAP where end users see the result.

Pros
Easy to get started if you don't have much experience working in IT

Cons
A lot of functionalities but it is difficult to find the one that would fit your needs the best

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Collin Lafferty

Efficiency in Automated Processes

Used occasionally for 6-12 months
Reviewed 2019-12-16
Review Source: Capterra

Pros
The automation of processes that are currently serviced manually in a work-space is priceless. Decisions allows multiple forms of inputs and data sources, allowing a group to collectively store different "pieces of the puzzle" into a centralized storefront. It allows for the management and direction of tasks that seamlessly integrate actions of another to the next step in the process. Customer Support is always helpful and more than willing to walk you through any issues you are having, plus provide feedback on efficiency measures.

Cons
The software has a definite learning curve in getting up and running. While the logic based software is mostly intuitive at the start, it quickly becomes a spiders web of trying to track inputs, outputs, and data formats. While not necessarily a fault of the software, it starts to drive debugging time up as selecting the right operations and data becomes tricky. The online tutorials and webinars are helpful, but don't seem to provide as much depth as one would like. The presentations do help in showcasing the abilities of Decisions, but they seem to only provide a sliver more of knowledge needed to perform the task in the tutorial at hand. Which leaves little room for re-construction work to try and mold the process to what your specific group needs are.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Vikram Umamaheshwaran

Good Worklfow Management tool

Used daily for 2+ years
Reviewed 2019-12-10
Review Source: Capterra

We were able to get 2 out of our 3 use cases successfully deployed.

Pros
1. on premise deployment - enterprise 2. create business workflow/process with logic. Imagine Visio flowcharts with logic. 3. create UI with its form builder 4. basic coding knowledge would suffice 5. Rules - This is a great add on.

Cons
1. It takes time to get a hang of this tool. You have dedicate some time on the leaning curve. 2. Some of their Forms are pretty basic. We had to rely on our portal for UI. 3. Making structural changes needs a lot of workaround. This could be part of the learning curve challenges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Caolán Daly

Well on its way to being a market leader

Used daily for 1-2 years
Reviewed 2019-12-11
Review Source: Capterra

Pros
A vast array of functionality is provided and backed up by an exceptional level of expertise in their support team. Support work with you to resolve issues which is a distinct characteristic and cannot be commended enough. We have been lucky to regularly be in contact with a particularly knowledgeable support engineer who provides a fantastic service. Documentation is often helpful, well maintained and easily understood.

Cons
It is hard to pick something which I would say is specific to Decisions specifically as my gripes come from things which are common in software tools - a staggering amount of functionality is provided and sometimes there are some minor bugs but these are resolved relatively quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Decisions pricing

Starting from
$3000/month
Pricing options
Free trial
Subscription
View Pricing Plans

Subscription License: $3000 per month

Perpetual License: $50,000 one-time + 20% annual maintenance

Contact Decisions for more information on pricing

Decisions features

API
Activity Dashboard
Customizable Reporting
Third Party Integration
Workflow Management

Activity Tracking (322 other apps)
Audit Trail (306 other apps)
Auditing (353 other apps)
Automatic Notifications (508 other apps)
Billing & Invoicing (291 other apps)
Compliance Management (370 other apps)
Data Import/Export (380 other apps)
Document Management (302 other apps)
Document Storage (305 other apps)
Inventory Management (408 other apps)
Inventory Tracking (322 other apps)
Monitoring (294 other apps)
Real Time Data (332 other apps)
Real Time Reporting (284 other apps)
Reporting & Statistics (498 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Decisions

Key features of Decisions

  • User portal
  • Configurable workflow
  • User forms
  • Custom reporting
  • Data mapping
  • Visual data mapper
  • Forms management
  • Graphical form designer
  • Rule engine
  • Text messaging
  • Data encryption
  • Task management
  • Third party integration
  • Workflow management
  • Activity dashboard
  • Workflow catalog
  • Disaster recovery
  • API
  • Role-specific permissions
  • Web forms
  • WYSIWYG forms designer
  • Graphical data presentation
  • Business rule automation
View All Features

Benefits

• Decisions is a business optimization software suite that offers features for workflow management and reporting to make decision-making easier.

• The software helps in process automation and lets users construct workflows graphically without the need to write codes or do complex configuration.

• Rule designers can build business logic without coding and use a series of pre-defined steps to assemble a rule.

• Decisions’ offers a graphical report designer for custom reporting and lets users include these reports in the Decisions dashboard.

• The application’s data structure management features helps to develop rules and workflows graphically based on a defined data model.