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Docusign vs WaiverSign Comparison (2026)

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Docusign

WaiverSign

Overview

Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.

WaiverSign is an online, cloud-based waiver software solution for businesses of all types, enabling users to create custom digital waivers, agreements and release of liability contracts that are sharable to a participant via phone, desktop, computer or on-site kiosk for review, signature and storage

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

9.5K

7.4K

1.7K

229

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“The reusable templates and workflow automations enable us to prepare recurring cleaning service agreements and client renewals and send them to many clients at once instead of preparing and sending each document individually.”

Lee T.

Business Development Manager

“Contracts can be generated, sent, signed, and tracked directly from Salesforce, with all signature statuses and signed documents automatically synced back to the corresponding records (Opportunities, Accounts, Contacts).”

Louis s.

CTO

“I also like the advanced security features offered in DocuSign including multifactor authentication which help ensure that only me can access and sign documents.”

Daniel H.

Senior Lecturer

Pros

“We need to have the option of the layout of the waivers such as font size, formatting of the dates, times, options etc, along with the ability for the customer to attach document such as drivers licenses, or other jpegs or png files.”

Jeremy M.

CEO

“WaiverSign has been incredibly useful in collection and storing our clints information as well as getting waiver on file for guest receiving chemical services.”

Seth V.

IT and Marketing Manager

At this point anyone could fill in a “drivers license number” and we would not know if it was legitimate nor be able to compare signatures or have a picture of the person all of which are vital to these forms and ultimately our liability.

Jeremy M.

CEO

Cons

“I use it to sign documents electronically using e-signatures rather than using the handwritten signatures which caused my desk to be full of manual paperwork waiting to be signed.”

Daniel H.

Senior Lecturer

“One downside was that some advanced features and customization options are only available in higher-priced plans, which can affect overall value for money for smaller teams or individual users.”

Swaminathan S.

HR Assistant

“The integration layer in particular is expensive relative to the value, and for a workflow that's essentially "send document, capture signature, fire a webhook," the pricing feels steep.”

Soumya N.

Senior Software Developer

Cons

“The backend in customizing the forms were a bit confusing.”

Kel M.

Project Manager

“I had to work through a customer service rep to set up my text only form. And after the free trial, I couldn't find a link to sign up for the paid service.”

Janine C.

Member

“Was sometimes hard to find diff pages in the app”

Jeremy S.

Boat Rental Operator